Sun Moon Star Surf Sea View Resort (Wanning Sun Moon Bay Branch)

This is the worst homestay I have ever seen in Sunac Sun Moon Bay, no one else. I am a resident of Hainan, and I have been to Sun Moon Bay eight times in both the peak and off-season every year. The service is the worst I have ever seen, and the room rate is the most expensive I have ever seen. First of all, whether it is the New Year or the off-season, the room rate is about 8 times the usual, which is understandable, but the service is really not good. It's like a tourist begging to stay. In the morning, I had contacted the store to inform when I would arrive, and also asked about the room type, and confirmed my intention to stay and made a reservation immediately. As a result, the store never took the initiative to contact me from noon to 3 o'clock, and sent several messages to love or not. And did not tell me how to get on the island, just a sentence that the customer will solve it by himself. ***Spend 100 to get on the island, 100 to get off the island, and 200 to check in at your homestay. Money is secondary, and there is no notice of how to get on and off the island. Everyone understands that it is busy during the New Year. Your service is not even as good as 10 yuan. Not to mention that I spent 200 to check in and check out of your hotel. The hotel is 8 times more expensive than usual, but the service is not even 0.5 times as good. It is a rubbish hotel. I will inform everyone around me to avoid it. Oh, and the sea view room is not as good as the one advertised. I don't want to say more. It is the rubbishest Riyue Bay B&B.

The room was extremely bad. This island is an unfinished building. The dirt road was blocked for half an hour on the way here. You can't find the front desk at all on the island. It's all unfinished building renovation. The security guard said to call the front desk, but they couldn't figure out which hotel it was. The front desk couldn't get through at all. I got through once, but the attitude was extremely bad. I went around in circles for more than an hour. Later I complained to Ctrip and found it. It's the worst hotel experience (no doubt about it). It costs more than 1,000 a night. It's eerie and scary. Don't come here!