Top rated hotels in Vienna

Hotel Mercure Vienna First
4.3/566 Reviews
Vienna City Centre
Very good hotel, very close to the surrounding attractions, actually sent all the drinks in my mini bar, the beer is rising, and will come to Vienna later.
Hotel Mercure Wien Westbahnhof
3.8/575 Reviews
Great hotel with amazing staff and quality of service. I arrived to the hotel and was allocated a room that had no fridge and asked a member of staff to provide me a fridge, so they changed a room to a better one. This is an amazing level of professionalism to satisfy the needs of the client. I was pleased to stay there for a night. Everything was very clean and perfect. I really enjoyed the stay.
Mercure Grand Hotel Biedermeier Wien
4.5/562 Reviews
The hotel is in a good location, in the city center and only a five-minute walk from the subway. The room is relatively large, but the quilt is a single quilt, which is not comfortable and not warm enough. Later, I asked the hotel to add another bed, which was also a single quilt. The service attitude is acceptable, but the English is not good, which caused a lot of misunderstandings, such as directions and pharmacy opening hours.
Hotel Mercure Wien City
4.2/563 Reviews
Vienna City Centre
There is only one elevator, and it was full up and down. The hotel linens also use it, and one car took up the whole elevator. I waited for 20 minutes before getting in. It was really unworthy of the room rate.
Hotel Mercure Wien Zentrum
4.6/541 Reviews
Vienna City Centre
Right in the middle of the old centre. A wonderful location to explore Wien and beyond as the trams as just really around the corner and will easily connect you to all type of transport. The rooms I got were good size and have everything I need except for one thing, a great AC. The AC needs to be better. I got first a room with the roof as ceiling, and the AC could not help the heat wave that Vienna was experiencing that day. The lower room, was the same AC but enough to cool down the room but not really to the best temperature that I would find the best.
Hotel Mercure Raphael Wien
4/572 Reviews
Value for money hotel. On the plus of the hotel, really friendly staff, provided free slippers even though not included in the room amenities. Breakfast had lots of tasty options, while the Christmas decoration was fantastic. Area is quite, has a theater right next to it and a couple of restaurants and a supermarket right in the corner. Clean room. On the cons, there is no English channels in the TV, while TV has not mirage with phone or any other option for non German speaking. Overall clean and cozy warm room, furniture has some damage but not something I really bothered much. Location is not that central but local transport is really organised so we didn't bother. Minimum 3 minutes walk to nearest bus/tram. 6 minutes walk to metro. Overall fantastic experience, I would choose it again

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