Meininger Hotel Wien Downtown Sissi

I can’t find enough words to express our disappointment and disgust to reflect our experience. We booked a group stay for 25 people minimum 3-4 months prior to our arrival. We were contacted by several people with several different and contrasting information, after which I sent a rough complaint email to which we received a response from the group sales dept saying that everything is arranged and confirmed! We arrived 9.00 am on the day and the receptionists had no idea what rooms were assigned to us. The receptionist tried his best to arrange the rooms last minute and we were told the checkin is at 3 pm. We arrived around 3.30-3.45 and the group (underaged children) finally received their rooms. Some of the rooms were drastically untidy, uncleaned, alcohol around, 18+ things, anti hygienic. 2 rooms were occupied by other people who were surprised when our kids opened the rooms. Absolute chaos, we had to rearrange the rooms with the evening shift receptionist. 1 room had mould over the bathroom rook. On the next day, at around 11 the cleaner opened the room and said it’s time to check out. She was talking to me while vaguely chewing a gum and blowing bubbles meanwhile. The worst experience ever! I have the feeling that this hotel has not got any administration and the employees have to make decisions on their own! Very disappointing!

I was extremely disappointed with my experience at this hotel. The dinner provided was of such poor quality that none of us in our group could eat it. Additionally, the receptionist not only failed to offer any solution but also displayed completely unacceptable behavior, even going so far as to tell us multiple times to go back to our own country. I want to highlight the lack of respect and poor hospitality demonstrated by the staff. I strongly advise against anyone seeking even a modicum of courtesy and quality in the services offered to avoid this hotel.

Very clean hotel in a good location . 5 minutes from U station , 15 from Stephansplatz and 25 minutes from Rathaus. People in reception are very friendly and helpful. Is on the other side of the river. The only problem is to find the correct exit to station

It was an alright stay at Meininger Vienna Downtown Sissi. It reminds me of a hotel, kind of a budget hotel you could call it. They have breakfast for €10 is you want to pay for that or there is a kitchen you can use. One thing about that is you have to walk through that area (lounge/breakfast room) to get to the common kitchen - and there was no AC in the common kitchen, so it was incredibly warm in there, where the breakfast room had AC.... The room was fine - we had a double bed, private bathroom and there was even a ventilator to cool the room down. One down side we expereienced was on our first night - we locked the door and it sounded like someone was trying to get into the room. A few mintues later the door is opened by the receptionist. It was really strange that she didn´t knock before entering or didn´t check if somebody was in the room before entering the room. She even asked if we checked in that day - very unprofessional in my opinion that she didn´t check all these things before and that she had given a key to the former tenant in the room.....

good hotel in walking distance from citi centre. Very helpfull staff, average breskfast, only cold dishes but with good poiont. The only REALLY NOT GOOD thing was that the daily cleanong of our room was REALLY POOR...