Leonardo Hotel Vienna Schönbrunn Reviews
Leonardo Hotel Vienna Schönbrunn
Linke Wienzeile 224, Rudolfsheim-Funfhaus, Vienna, 1150, AustriaView Hotel Details
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Leonardo Hotel Vienna Schönbrunn Guest Reviews
4.4/5
Very Good
184 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(184)
Positive reviews(179)
Reviews with photos/video(32)
Easy to get around(59)
Close to metro(45)
Convenient for shopping(20)
Large rooms(13)
Delicious breakfast(13)
Great value for money(12)
Friendly front desk staff(10)
Shower difficult to use(5)
Negative reviews(5)
Seryoga
Comfort Room
Stayed in Nov 2024
Business travelers
13 review
Outstanding
Posted on Dec 6, 2024
Nice hotel - across the road from U-bahn station- great breakfast, comfortable bed- friendly staff.
Recommended! Not far from magnificent Schoenbrunn
Response from Property: Dear Seryoga,Thank you for your great review!It fills us with pride to learn that our friendly staff, comfortable beds and convenient location met your expectations and contributed to a great experience. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Room
Stayed in Nov 2024
Solo travelers
1 review
Outstanding
Posted on Dec 27, 2024
Good and convenient!!! 1min form the train station, and the staff si nice and helpful
Response from Property: Dear Guest,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Apr 20, 2024
The hotel is located right in front of a subway station, just a couple stops from the city centre. You should get a daily card for your stay if you intend to go sightseeing. The staff is really kind, the rooms are cosy and warm. Beautiful lobby with artificial fire. Refreshments also available when arriving.
There is a little bit street noise, but only when the windows are open.
Delicious breakfast with a lot of different foods and drinks to choose from, there is even wine.
Response from Property: Dear guest,your detailed feedback about your stay at the Leonardo Hotel Vienna Schoenbrunn much appreciated. It is heartening to note that you found our location convenient and our staff accommodating. We are thrilled that you appreciated the warmth of our rooms and the aesthetics of our lobby. We strive to create a welcoming ambiance to ensure our guests feel at home.We are indeed proud of our breakfast spread, and we're glad to know that it enhanced your stay. Your positive comments are a great motivation for us to continue providing superior service to our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
NIcolan
Comfort Room
Stayed in Nov 2024
Couples
3 review
Very Good
Posted on Jan 3, 2025
It was good. Location is good. Close to public transport. Friendly staff.
Response from Property: Dear Nicolan,Thank you for your good review!It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Pigpig5DN1L
Comfort Room
Stayed in Aug 2023
Solo travelers
1 review
Posted on Sep 9, 2023
Good experiences:
Very good location. 1 min from the Metro station.
Supermarket in a distance of 30 seconds walk.
Water and apple in the lobby as refreshment.
Relatively affordable in Vienna.
Bad experiences:
Unstable water temperature during bathing. That made me just like travelling between hell and heaven for many times.
They opened the window when I was out. Then I found insects when I came back. That was a bit disgusting and I need to spend time to deal with the insects.
No telephone so I can’t seek help at once.
The toilet flush wet the floor.
Response from Property: Dear guest, thank you for staying with us and for taking the time to leave us your feedback. We are delighted to hear that you enjoyed the convenient location of our hotel and our complimentary water at the entrance.We are also very sorry for the inconvenience caused by unstable water in the shower and the open window. We always strive to provide our guests with the best possible comfort and service. Your feedback helps us to further improve our services.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent
Guest User
Comfort Room
Stayed in Dec 2023
Couples
3 review
Outstanding
Posted on Jan 7, 2024
The hotel was neat, clean and accessible when it comes to public transportation. Hotel staff are very accommodating. The price is very reasonable. I would highly recommend this hotel to all tourists who would like to visit Vienna.
Response from Property: Dear guest,thank you for staying with us and for taking the time to leave us your feedback. It fills us with pride to learn that our clean rooms and convenient location met your expectations and contributed to a great experience.We are particularly pleased with your praise of our staff, who always strive to make our guests' stay as pleasant as possible.Your words strengthen us in our intention and we are grateful that you recommend us.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Room
Stayed in Dec 2023
Solo travelers
1 review
Great
Posted on Jan 7, 2024
The staff were nice and polite but they could not provide me with some sort of an electric fan to cool myself as the AC was too warm and a single window didn’t help.
Response from Property: Dear guest,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Stay Peace
Comfort Room
Stayed in Dec 2023
Travel with friends
14 review
Outstanding
Posted on Feb 5, 2024
Loved there. Just make sure you choose the right hotel because there is anohtwr one near by. Environment is nice, near metro, everything is nice
Response from Property: Dear guest,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Kumara Dass
Comfort Room
Stayed in May 2023
Solo travelers
3 review
Outstanding
Posted on Jun 15, 2023
Best hotel that i have stayed during my trip. Great connectivity since just located in front of train station. Enjoyed my stay there. The staffs are very helpful in providing any information that was asked to them. Wouldn't mind repeating a stay there in future if needed.
Response from Property: Dear Kumara Dass,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon. Sincerely, Milica KrojsGuest Relation Agent
Fbc Veloso
Comfort Room
Stayed in Mar 2023
Couples
2 review
Posted on Apr 5, 2023
I thought I booked the Star Inn Premium.near the Vienna main train station. It turned out it was this Star Inn which was farther from the station. However Petra at the front desk was pleasant and helpful which made our check in smooth and easy. Breakfast buffet was filling and satisfied us for morning's activities.
Response from Property: Dear guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Star Inn team
angie seah燕芳
Comfort Room
Stayed in May 2023
Solo travelers
20 review
Posted on Jun 25, 2023
Convenient hotel. Near shopping places
Response from Property: Dear guest, thank you for taking the time to share your feedback. We are glad that you enjoyed the convenient location of our hotel.We hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent
Xia
Comfort Room
Stayed in Mar 2023
Couples
2 review
Outstanding
Posted on Apr 5, 2023
Very good night and cosy , the people are friendly, they also have lagege store
Response from Property: Dear guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your Star Inn team
Ai Ng
Comfort Room
Stayed in Jul 2023
Couples
3 review
Outstanding
Posted on Aug 18, 2023
We had a nice stay, the hotel is very close to the station so it is convenient for us to use public transport. The facilities provide what we need.
Response from Property: Dear Ai Ng,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. Thank you for the positive comment about the convenient location of our hotel.We hope to see you again very soon. Sincerely, Milica KrojsGuest Relation Agent
Guest User
Superior Double Room
Stayed in Jul 2023
Couples
14 review
Very Good
Posted on Aug 9, 2023
Great place to stay, you can explore everywhere because it’s near to the hotel. Service and breakfast was very nice.
Response from Property: Dear guest,thank you for your good review. We are pleased to hear that you enjoyed our convenient location and breakfast selection. It is also nice to hear that you found our staff friendly and helpful.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Michael Wave
Comfort Room
Stayed in Jun 2023
Other
19 review
Outstanding
Posted on Oct 5, 2023
Very good hotel! Breakfast was ok. There is a subway, grocery store and cafe literally in two steps. Great place to stay as it is only a 15-minute journey to the centre by metro.
Response from Property: Dear Michael Wave,thank you for staying with us and for taking the time to leave us your feedback. We greatly appreciate you mentioning that you enjoyed the proximity of the hotel to the metro station and that you found our breakfast selection to be good. We always strive to make sure that all of our guests have an excellent stay with us, and it is great to read such positive feedback from you. We look forward to welcoming you back to our hotel very soon.Best regards,Milica KrojsGuest Relation Agent