Stadtaffe - Chic Hostel VIE

The room is very large, and the private bathroom is also spacious, which is 10,000 times better than domestic youth hostels. The surrounding transportation is very convenient, and you can get on and off the subway at any time without buying a ticket. It is recommended to stay. The following is a complaint about trip. My order is a second-hand order that trip booked with Agoda. How did I find out? I booked it with trip, arrived in the middle of the night, and the front desk was closed, so I had to check in by myself. But there is no door password and room information, which should have been sent to me on the software or email, but there is none. The hotel contact information given in the software only has a phone number, but the phone is not connected. So I contacted trip customer service for other contact information of the hotel, and the manual customer service sent me specific hotel check-in information. But I did not receive this information myself. The next day, when I checked in at the front desk, the front desk asked me where I booked it. I said trip, and he said it was on Agoda, and then showed me his information box on Agoda. It is recommended that trip improve it. It is best to book directly. For second-hand orders, if the manual customer service is not online, it is still a bit troublesome.