Graumanngasse 3-5, Rudolfsheim-Funfhaus, Vienna, 1150, AustriaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Leonardo Hotel Vienna City West Guest Reviews
4.6/5
Great
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(44)
Positive reviews(44)
Reviews with photos/video(9)
Awesome stay(21)
Clean and tidy(16)
Great location(14)
Convenient location(13)
Easy to get around(7)
Great service(6)
Rolandinho
Comfort Double Room
Stayed in Sep 2023
Couples
25 review
3.5/5
Posted on Oct 1, 2023
Generally okay. The sink cloaked and wasn't cleared during cleaning. The location is good for traveling to Schönbrunn and the city center.
Response from Property: Dear valued Visitor, Thank you for choosing the Hotel for your stay. We gladly accept your feedback. Every comment means a lot to us and we learn out of each situation. Our aim, that you feel comfortable while being with us. We remain, with best regards.
Guest User
Comfort Double Room
Stayed in Aug 2024
Travel with friends
1 review
3.7/5
Posted on Aug 27, 2024
good place for traveling, not near the city center
Response from Property: Dear Guest,Thank you for taking the time to share your review!We are glad that you enjoyed your stay and hope to welcome you back to our hotel very soon!Sincerely,Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
An amazing location with really lovely staff
They helped with any problem that we faced
5 stars honestly deserved
Response from Property: Dear valued Visitor, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Anonymous User
Comfort Double Room
Stayed in Feb 2023
Couples
30 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Newly renovated hotel near the Gumpendorfer Street station! Great for tourists visiting Vienna
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Guest User
Comfort Double Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Everything is perfect!
Response from Property: Dear valued Guest, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Navdeep Poonia (Niku)
Comfort Double Room
Stayed in Mar 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 31, 2023
Very polite front desk and modern furnishing.
Response from Property: Dear Navdeep Poonia, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Anonymous User
Comfort Double Room
Stayed in Jul 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Jul 10, 2023
I love love this hotel!! Brand new and the staff was very helpful in accommodating our stay!! The room was clean and very modern. Bonus point for the AC during this summer time! Location was fairly decent from all the attractions and city centre.
The only downside was there’s no shower door/curtains so the water from the shower went everywhere. Nonetheless we had an amazing stay here!
Response from Property: Dear valued Guest, Kindly thank you for taking your time to review your stay in Vienna. We appreciate your feedback and we remain with warm regards.
Jade777
Comfort Double Room
Stayed in Nov 2023
Solo travelers
22 review
4.0/5
Very Good
Posted on Dec 8, 2023
Not in city but walkable
With 2 translation nearby
Nice
Response from Property: Dear Jade777, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Guest User
Comfort Double Room
Stayed in Jun 2023
Solo travelers
39 review
5.0/5
Outstanding
Posted on Jul 22, 2023
A magnetic hotel with beautiful clean and spacious rooms, made my stay really enjoyable!
Response from Property: Dear valued Guest, we would like to thank you for your review. We are happy that you felt comfortable while being with us in Vienna. With warm regards.
susana
Comfort Double Room
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Amazing hotel! Everything was great! close to two metro stations, within 5 mins walk. Nice modern hotel , clean and spacious! Love it :)
Response from Property: Dear susana, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
NgJenny
Comfort Double Room
Stayed in Jul 2023
Solo travelers
1 review
4.5/5
Great
Posted on Jul 31, 2023
Clean enough, and the location is good. Facilities are quite new.
Response from Property: Dear NgJenny, Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards.
Niyazi
Comfort Double Room
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Excellent hotel
Response from Property: Dear Niyazi,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Guest User
Comfort Double Room
Stayed in Jun 2023
Other
5 review
3.2/5
Posted on Jun 19, 2023
Was a nice location .
Response from Property: Dear valued Guest, Kindly thank you for taking your time to review your stay in Vienna. We appreciate your feedback and we remain with warm regards.
No. 57 L.
Comfort Double Room
Stayed in Jul 2023
Business travelers
32 review
4.7/5
Amazing
Posted on Aug 7, 2023
Very nice
Response from Property: Dear Fabio Yuchung Lee,Kindly thank you for taking your time to share your evaluation of your recent stay in Vienna. We appreciate it and we are happy that you felt comfortable. With warm regards
센치한부엉이
Comfort Double Room
Stayed in Aug 2024
Family
10 review
4.5/5
Great
Posted on Aug 14, 2024
I stayed for 3 nights during my trip to Vienna. The cost of living in Austria is generally expensive, but I made a reservation for a reasonable price of around 100,000 won per night, including breakfast.
I was assigned to the single bed room I requested, and it was clean and tidy, but even though I requested cleaning on the second day, they only made the blankets and did not provide towels or water.
It was a bit disappointing that this service was not provided even though there was no discount for staying for multiple nights.
There was no refrigerator in the room, so I had to drink lukewarm drinks, and if you ask the front desk, they will lend you a hot pot, but if someone else borrows it, you can't use it.
There is a Burger King that is open until dawn and a convenience store next to a gas station, so I didn't feel any lack of amenities, but it didn't seem safe enough to walk around late at night. It is conveniently located near the West Station, but there were a lot of homeless people and juvenile delinquents, so I was a little scared when I came back at night even though I am an adult male.
I only talked about negative things, but the staff was very kind, the breakfast was delicious, and there was nothing particularly inconvenient during my stay. It was a very, very satisfactory accommodation, especially considering the cost-effectiveness.
Original TextTranslated by Google
Response from Property: Dear Guest,We are grateful for your detailed feedback regarding your recent visit to Leonardo Hotel Vienna City West. It's pleasing to hear that you found our hotel to be cost-effective, our rooms clean and tidy, and our staff kind and helpful.We regret to hear about the housekeeping oversight. Our team strives to ensure each room is well-maintained and stocked with all requisite amenities. Your comments about the towel replenishment and water supply are certainly noted.We understand your concern about the lack of a refrigerator in the room and the availability of a hot pot. We appreciate your adaptability during this circumstance.It's wonderful to hear that you enjoyed our breakfast and that our staff's kindness left a positive impact on your stay. We're glad to know that despite some setbacks, your overall experience with us was satisfactory.We look forward to welcoming you back in the future.Best regards,Milica KrojsGuest Relation Agent