Top 5-Star Hotels in Verona

This is a rare 5Star in Verona's old town, very well placed for conquering Verona by foot. If you get past the pretty cumbersome group-wide reservation system and deal directly with the hotel you will get good and attentive service. Andrea, the front desk manager is a pleasure to deal with and is always helpfull. We have always the same room, a junior suite, of a size which is rare in Italian hotels, well kept and squeaky clean. Breakfast is a peasure, everything is fresh, eggs of all versions are freshly prepared and not from an hours old rechaud! Very good. The bar, unfortunately is not overcrowded and the guests should get some friendly push from management, perhaps offering a free drink, a 5 o,clock special meet-and-greet, whatever. All in all, you get the feeling you're welcome and appreciated as guest. Should be the norm for a 5Star. Our most recent experience in Sirmione showed us it's not. We will be back, for sure.

Good location, hotel facilities are too old, leaving the attraction for five minutes walk, convenient

Building more than 600 years ago, in the core area, convenient for shopping nearby, very few people live in the hotel, only our family for breakfast for two days, there are many sweets, but super delicious, the hotel has a sense of history, there are two in the lobby, There are dog sculptures or pictures everywhere, in line with the rhythm of our house, the waiters are very polite, because there are not many customers, we all remember us, the second time I went to Verona, in addition to beauty, it was beauty!

Vista Verona is centrally located in Verona, a 3-minute walk from Juliet's House and 5 minutes by foot from Piazza delle Erbe. This luxury hotel is 0.9 mi (1.5 km) from Piazza Bra and 0.9 mi (1.5 km) from Verona Arena.Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Lovely hotel and very close to the train station - everything was great except the wifi was none existent so had to go outside to the centre if I needed to use wifi. Breakfast was lovely.

The breakfast was very good, the parking in the surrounding area is free but you have to arrive early, they were very kind when I needed help with some services.

This was the best hotel in our 3 weeks Northern Italy tour. Though rated 4 stars, it gives a 5 star experience. A very classy hotel. Location is perfect, in the center of the historic district, 10 meters from Verona's ”5th Avenue” and 3 minutes from the Arena. Everything is within short walking distance. They have parking for 21 Euro, but can also provide a Verona parking tag, if you can find a free blue parking spot. The hotel is meticulous in detail and amenities. The room was large, and we lucked out and even had a balcony and a small sitting area. The maintenance is great. Large 50+ ” TV. Bed was large. Room had many outlets available, with a special device for charging. Service at the front desk was superb. The public places are extremely well maintained. I am not sure how they rate hotels in Italy. We stayed at a 4 star in Arezzo that felt like 2 stars. Compared to that experience, the Accademia is a 10 star experience. Highly recommended.

We stayed in Oriana Suits for 1 night. One very strange thing about the hotel that the suite was ready only by 2^30. And you have to leave the hotel next day at 11:30. That't true that Oriana Suits have very good location, but we found out that in an extreme situation the staff is not helpful AT ALL. My wife broke a glass in the living room. We asked for a help at 6 p.m., at 7^00 p.m. we reminded of the problem - the glass was all over the floor. We went to watch a show. When we returned back at midnight the small pieces of glass still remained on the floor. Nobody cleaned it - as you understand, we couldn't use the room. We left the hotel, and nobody did anything about it. So the smiles of the staff are another proof that fair words butter no parsnip. We don't recommend this hotel to anybody because if something happens to you in a strange city there is no help on the side of the hotel staff.

This should have been a better review. Asked to call a taxi…told sorry not our company policy. Then as if by magic their own driver appears. No meter and two euros plus usual charge per journey. Ate her once spaghetti undercooked and still hard. Menu same all week. The worst was the reception team. I don’t think I have ever been spoken to like that. I was not only upset but hurt. It was not pleasant. Perhaps it may do the staff well to realise tourism keeps them in a job and enables an income. Back to basics here learn to smile and if you’re not happy in your job find another away from hospitality.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.