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Top rated hotels in Venice

Searching for hotels near Ponte del Purgatorio? Compare room rates and reviews to find your ideal stay.
Santa Croce Boutique Hotel
4.7/5104 Reviews
Venice City Center
The Santa Croce Boutique Hotel was a great find for my husband and I. First, it was in a quiet neighborhood where locals live, with cafes, grocery stores, shops, town squares and side canals. The train station and Piaza Roma are just a few blocks away where you can easily catch the water taxis, gondolas, etc. We loved returning to the hotel after a busy day being tourists and enjoying a cocktail in the beautiful courtyard and then meandering around to a local cafe for dinner. Secondly, it is a beautiful hotel with comfortable and beautiful rooms. The decor added to our feeling of being in a special city such as Venice. Every single staff person was kind, polite, friendly and knowledgeable. Everyone! The breakfast buffet was extensive with eggs cooked to order, lots of fresh fruits, breads, etc. And the coffee was near perfect! Venice is a busy city filled with tourists, so staying away from all the hustle and bustle is a good idea! Just hop on the #1 water taxi and enjoy the ride to,wherever you may need to go.
Corte Canal Venice
3.2/525 Reviews
Venice City Center
The worst hotel (to call it something) in which I have been by far. The only positive is the location. Logically, for that price, we did not expect great luxuries, just a comfortable place to sleep. What we certainly did not expect is the disastrous treatment of the staff and the non-existent room service. First of all, as soon as we arrived, the room was not ready, so we had to go around town until it was ready. Secondly, the hotel manager/worker demanded the payment of some fees not mentioned at any time in the reservation, which already indicated that the price was with taxes included. 48 euros. We asked about the nature of those fees, and he did not know how to answer us at all, in fact, he reacted in a very rude and aggressive way. Despite not being able to clarify the reason for having to pay these fees, we were ready to pay, but his POS/DATAPHONE must have been for decoration, since none of the 4 cards we tried worked with. We told him that we didn't have cash to pay him to which he reacted even worse, the situation got unpleasant and he ended up saying that we will pay him at another time of the stay. We went to the rooms, the room itself was not bad, simple, without great luxuries, but what we expected for the price. The bathroom was shared, which we already knew, but there was only one bathroom for a floor with 4 group rooms, so you had to wait a long time to use the bathroom since it was always busy. But well, no more importance. The heating did not work, so we spent quite cold at night, the non-existent room service, they did not even change the towels. The only thing they did was empty the trash. Finally, we decided that we were not going to pay the fees unless we were shown with some official document or from the town hall that these fees are mandatory. Above all, after the uncomfortable stay, which was even more uncomfortable, because this man spent several times knocking on our door while we were resting to come and claim the money. On the last day, we left him the keys and informed him that we were not willing to pay what he asked for without any justification and without knowing why we had to pay those 48 euros. He continued without giving us any justification, he became more and more aggressive, yelling and pointing fingers. The most unrealistic and outrageous thing came, when the aforementioned said that he was going to call the police, to which I replied that I was delighted, so the police could verify if these rates are legal. He called someone on the phone and handed me his cell phone so I could talk to that person. The person in question claimed to be a hotel authority, I told him that logically I could not trust a person on the other end of the phone that could be anyone, that if it really was the police please, be aware
Albergo Marin
4.3/556 Reviews
Venice City Center
We arrived at midnight not knowing what to expect and were greeted by Ricardo as soon as we entered the lobby. He was so happy to greet us. It was as if we were old friends. As we entered the room we noticed how clean it was. it was not a large room but very well appointed. Very quiet location just a block away from the noisy tourist areas. When morning came we were delighted to meet the owner Giacomo who you could tell made it has mission to make sure all his guests were treated like family. Breakfast was incredible with gluten free and vegetarian options.Aracelli our waitress was great. We stayed two nights and will definatley return. Best value in all of Venice.
Hotel Carlton Capri Venice
4/551 Reviews
Venice City Center
Come out of the train station and follow the navigation. It's easy to find hahaha, but it's actually opposite the station and walks into the alley. The handsome guys at the front desk are very nice. Check-in time is two o'clock in the afternoon. We arrived around ten o'clock in the morning. Fortunately, we were able to check in after half an hour. There is a street opposite the station, there are many people at night, and there is a supermarket which is very convenient. It happened to meet Venice once in a hundred years. The water level is good, the hotel is located high, and the first floor is fine. Although there are not many types of breakfast, the croissant likes it! The hotel does not have hot water, you can go to the front desk to get it, the city tax for 2 people and 2 nights is 12 euros!
Ostello Domus Civica
3.9/516 Reviews
Venice City Center
We stayed here for two nights in Venice and were so pleased with the hostel. Considering we were expecting to be sharing with other guests, we were delighted by a room for just the two of us. The balcony has a wonderful view over San Polo, and the hostel was perfect to get around Venice. The staff were so kind and lovely, spoke fluent English and were full of helpful directions and tips for places to visit. The only downside I would say is the lack of security for luggage pre-check in. We had to leave our bags after arriving at Venice at 5am, and waited till 7 to leave the bags. The room doesn’t have any locks so anybody could really walk in- I put my AirTag in our bags just incase but this wouldn’t be a problem if you check in straight away. I’ll definitely be returning, for the wonderful prices, staff, views and location. Thank you so much!
Hotel Carlton on the Grand Canal
4.2/5135 Reviews
Venice City Center
an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

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