Guest User
February 15, 2025
Overall stay was good. Front desk was helpful, but the day we were leaving our flight was not until 3 pm, and our pickup was not until 12:30pm, asked if we could check out a little later than 11am, they denied with reason that that hotel is fully booked. So we checked out and sat at the reception area. Restaurant end could improve in customer service. We had booked our room including our morning breakfast, they weren't courteous in welcoming and explaining what was offered. I could see other guests being treated well. Not sure , because I was being well kind the staff the previous two days. I don't know.