L&H Gran Vía Valencia

Location is quite ok and the view from the rooftop is excellent…no parking facilities

Nice and modern hotel in Gran Via of Valencia Clean room Comfortable check in with glass of sparkling wine, even if a bit slow procedure No international channel on TV , 4* hotel should have them

First I will mention the good things: The staff were welcoming and friendly. The rooms is spotless with fresh decor. All the finishes were lovely. Now the bad (which will only apply to a select few). We requested a wheelchair accessible room at the time of the reservation. When we arrived, we were assured that there was a walk in shower. The shower is behind the bathroom door which opens inward. There is no room for any wheelchair to get to where they can make a transfer from a chair other than with a full 180 degree turn. There is no room to turn the chair to the sink and there is absolutely no way to fit the chair around the door to take a shower. The room was very tiny and to even have the wheelchair in the room, it had to be at the foot of the bed and to get around it to use the bathroom at all was a challenge. Fortunately, our wheelchair user can walk short distances and was able to manage. If you think I am exaggerating, I am attaching photos. Also, there were no washcloths-only a large hand towel and a (very nice) large shower towel.

I booked this hotel based on positive reviews. The room we were given was for a disabled individual which we were understanding of but then the bed sheets were not changed from the prior person and had numerous hairs from a man on the sheets. By the second night the maid had still not changed the sheets and we mentioned it to the front desk staff whom was helpful to change the room but then the new room had a number of hairs on the bathroom wall as well. We paid about $250/night. We asked if the hotel could offset the inconvenience with a breakfast or something by this point but the manager denied.

It was fantastic. Very close the city centre and all the attractions. The staff was amazing, very polite, sophisticated and very professional. The helped us with all of our queries wether its restaurant suggestions, taxi booking and other small queries. I am waiting for my next trip back with my family and friends.

Fantastic experience in everyway. Great breakfast and service. Nice bed. Showers great. Staff extremely friendly and helpful.

This is a great gem of a hotel located in a part of the city that made it easy to walk around and explore. Cities were good. The place was very clean, and we would definitely return again.