Alpha Hotel Ulaanbaatar

Alpha Hotel Ulaanbaatar Reviews

Alpha Hotel Ulaanbaatar

Tuslax zam 64, Narnii, SBD - 1 khoroo, Ulaanbaatar, MongoliaView Hotel Details
Alpha Hotel Ulaanbaatar
Alpha Hotel UlaanbaatarAlpha Hotel UlaanbaatarAlpha Hotel Ulaanbaatar
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Alpha Hotel Ulaanbaatar Guest Reviews

3.7/5
24 review
Verified reviews
Location3.7
Amenities3.7
Service3.6
Cleanliness3.8
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All reviews(24)
Positive reviews(19)
Reviews with photos/video(4)
Clean and tidy(5)
Great service(5)
Great location(4)
Negative reviews(3)
Viktoria Radnaeva
Standard Twin Room
Stayed in Jul 2023
Couples
76 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Very close to the central square Nice clean rooms Tasty breakfast Friendly front desk
리엄
Standard Twin Room
Stayed in Jul 2022
Family
52 review
3.7/5
Posted on Aug 30, 2022
location not bad from city center We can walk 20 minutes Staffs are very friendly So satisfied Facilities normal
Anson AW
Standard King Room
Stayed in Apr 2022
Business travelers
11 review
4.0/5
Very Good
Posted on Jun 3, 2022
Convenient store and restaurant downstairs Hotel is affordable price
lkjidm
Standard Twin Room
Stayed in Sep 2024
Travel with friends
44 review
4.0/5
Very Good
Posted on Oct 6, 2024
Before coming here, I was a little nervous after reading the reviews, worried that there would be various problems, but now I can say with confidence that this is a hotel that you can stay in with confidence. The price is not high in Ulaanbaatar, and the location is relatively superior. There is a shopping mall under construction across the street, and it is a 20-minute walk from the central city. The hotel also has its own cafe on the first floor, where you can rest for a while. It is more conspicuous from a distance, but it is a bit winding when walking, and it is not so easy to find. There is a sign of a Korean restaurant on the first floor, which is confusing. There are other high-rise buildings near the hotel, but they do not block the view seriously. It is 4km away from the train station, about 40 minutes walk. When we arrived at around 10:30, the hotel was very considerate and checked in in advance. The room is large and refreshing, the bed is soft, there is 24h hot water (not necessarily available in Mongolian hotels), a large bathtub, comfortable towels, and the quality of the shower gel provided is also good. The problem is that there are too few sockets. There are two in the whole room, and one is in the bathroom...not very convenient. One is that there is no room service. Because I only stayed for two nights and communication was inconvenient, I did not ask for cleaning. But overall, it is a good choice for staying in Ulaanbaatar.
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Response from Property: Thank you for your review. We will keep improving our service.
jackzha
Standard Twin Room
Stayed in Jun 2024
Solo travelers
85 review
3.0/5
Posted on Jul 24, 2024
The waiter didn't clean the room and didn't change the trash. The Wi-Fi in the room was terrible, often disconnected, and the speed was horribly slow! It's not very close to the city center. It's listed as a 4-star hotel on Ctrip, but I think it's about the same as a 2-star hotel.
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Response from Property: Thank you for your review, we will improve our service step by step. Your review is important to us.
ravil65
Economy Room, 2 Bedrooms
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I liked the hotel. It is located not far from the city center. There is a bus stop next to the hotel, you can get to the train station and bus station. The room is clean, there is a kettle, a refrigerator. TV with different channels. The room is not new, but clean. We did not eat in the restaurant, there is a store next to the hotel where you can buy food. The prices are not high.
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Guest User
Standard Twin Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Very good, very good
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Response from Property: Thank you stayed with us. Wish you good health and happiness.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 27, 2024
I think the location of this hotel is very good. It is not far from Genghis Khan Square and you can walk there. The hotel is clean and tidy. It is a good hotel in Mongolia.
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Response from Property: Thank you for your review. I hope you will stay with us again.
Guest User
Standard Twin Room
Stayed in Jun 2024
Solo travelers
2 review
2.5/5
Posted on Jul 19, 2024
1. The front desk staff does not speak English at all (only Mongolian is spoken) 2. There is no external soundproofing at all (surrounding trains, car noise on the road) 2. There was no outlet to operate the stand in the room, and the lighting was very poor 3. There is no bidet, the water in the bathtub does not drain, and you have to take a shower in the bathtub 4. The room is spacious In conclusion, I do not recommend it because of the poor facilities, loud external noise, and difficulty in communicating with the front desk staff. I will not visit again at all
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Chuyunshizhangliang
Standard Twin Room
Stayed in Apr 2024
Couples
3 review
3.8/5
Good
Posted on May 28, 2024
The room was OK, the area was big enough, but the facilities were old (most of the hotels in Mongolia are old), the environment was clean, their sheets were checked and they were still very clean, the service was good, when I checked in, the hotel was always checking the booking, but couldn't find the information, luckily I met a brother who could speak Chinese and helped translate, the booking was made on Ctrip, if you check in, you can provide the English name of Ctrip so that he can check the order information
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Response from Property: Thank you for your review. It is important for us to improve our service.
Guest User
Standard Twin Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
This hotel is worth staying in
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Guest User
Deluxe King Room
Stayed in Aug 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very good, good in all aspects
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Guest User
Standard Twin Room
Stayed in Jul 2023
Business travelers
80 review
1.7/5
Posted on Sep 4, 2023
It's really incomparable to domestic hotels. The location is remote and the facilities are poor. But it’s good to be able to book through the platform.
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Wuzhouziyouxing
Standard Twin Room
Stayed in Jul 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Aug 29, 2023
The room is very clean, not far from the city center, the service lady can speak English, so don't worry about it.
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Guest User
Standard Twin Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Good service and very enthusiastic
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