Guest User
January 25, 2025
The Umaid Villa hotel provides exceptionally poor service, and it is advisable to avoid it if you wish to have a pleasant stay. The images presented are entirely misleading and do not accurately represent the actual conditions. I reserved a deluxe room, yet upon arrival, I was only offered a single room with an additional folding bed. Furthermore, the hotel lacks essential amenities, such as an elevator, necessitating that guests carry their luggage to their rooms. On the day of my booking, there were no rooms available as per my reservation, and the staff suggested I cancel my booking, promising a refund that they later retracted with false claims. These fraudulent individuals have not returned my booking amount. The staff's conduct raises serious concerns about their integrity. Therefore, if you choose to book here, you will undoubtedly learn a valuable lesson from this unfortunate experience.