3-Star Hotels in Tuxtla Gutierrez

Overall a not so satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor is there any noise isolation. The sheets smelled really nicely and it looked inviting. Looked! I found a spider,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn't existent and it shows. Nor is pest control. Glad the scorpions and serpents avoided me...just joking.maybe...The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with another huge building next to this one. Bed factory I am normally fleeing from...The view was terrible at a wall although being diamond elite ihg. So this was their upgrade? I got my reasons I don't frequent holiday inns much. And I was right again. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don't have batteries) ... the guy to,d me literally he wasn't feeling like being sent over to the mall buying new ones so he returned with a new safety box later. What a hotel! The rest wasn't much better...it's like traveling back to 1975, apparently nothing ever changed there since then. The restaurant looked awful with its lights that would be more appropriate for lighting up an airport hangar or an international border crossing than a place where you eat but ok... their strange waiters that got so much more to do on their cellphones than caring for guests. No tip for you! There are hotels that shoul ho torn and flattened just to make space for an exciting new parking lot. Would I return to this one? Definitely never !

My husband and I stayed at the Fiesta Inn For 13 days. We were there for a family graduation and family visits in Tuxtla. We 1st want to acknowledge excellent customer service by a few employees. Don't get me wrong everyone was great but these particular employees stood out on their customer service. Asahi Gomez in room service, Joel waiter in restaurant , our lady who cleaned our room and the woman chef who came out to speak with customers. These employees should be highly acknowledged by fiesta inn as having excellent customer service and we thank them for everything making our stay there very special. We can't say enough about the hotel it was clean modern and comfortable. The food in the restaurant to us was excellent and every single thing we ate was great. We definitely give this a 5 star and we'll be back as soon as we can. One more thing the hotel is located in the center of a mall. You have tons of shopping and stores and a Cinemax , food anything you want in the mall and it was very entertaining.

IHG should be ashamed to have this hotel in their portfolio. It is definitely not up to the standard of a regular Express. The rooms while they appear to be fairly recently refreshed the building is clearly old. The shower had no curtain and the room filled with water as one showers. The rooms are on the clean side but they have a rank odor of either humidity or sweat or a combination. We could not wait to leave The beds on the plus side are quite comfortable. The hotel website refers to being in the historic center where you can admire the buildings. Do not get your hope up - this is no San Miguel or Zacatecas! I guess I'm too used to visiting truly historic cities Also you can enjoy getting your morning coffee as you stare at the dirty dishes - see photo

With a stay at Diverxo Hotel & Villas in Tuxtla Gutierrez, you'll be within a 5-minute drive of Cana Hueca Park and Plaza las Americas Shopping Mall. This hotel is 1.3 mi (2.1 km) from Joyyo Mayu Park and 1.4 mi (2.3 km) from Plaza Crystal Shopping Mall.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 47 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

I tried for 2 days to reach the hotel management. We paid in advance for a ”premium double room”. The pictures of the room we were promised is not the room we got and all the room pictures they post are not as nice as any of the rooms I have seen. The first thing we noticed is the room smelled. I thought it smelled like sewage but my fiance says it just smells old. The room seems much smaller than what you see in the pictures and our room is not renovated, there is black mold in the bathroom, there is no safety deposit box as promised and the office does not offer one. There is no lock on the window. The hotel/staff is very noisy in the morning. The breakfast is adequate but not a ”buffet” as advertised. I also told them not to come into our room until we leave but as with everything else my request was ignored. I messaged the hotel twice before we arrived to arrange an airport pickup and 3 days later still no reply. Before we arrived they were trying to sell us tours. We ended up booking 1 tour through the hotel but they charged us 80 pesos more than they advertised and as it turns out the price the hotel charged us was 60% more than had we booked it direct with Monte Cristo Tours.

The hotel is super well located two squares from the Marimba Park and half squares from the main Avenue, the attention of its reception staff is very pleasant, the Wi-Fi is excellent and the hot water is wonderful, The breakfast you give is limited but with very good taste, I really recommend them.

It is well located. It was really easy to find, the service was good but the room doesn’t look like the ones in the pictures but they are okay, it’s worthy enough!

It's fine. The only thing I'll say is avoid breakfast buffet, it's all heavy and full of processed food and the things that are fresh were wilted and unappealing. Its also very expensive. For less money you can take a cab to and from the Mercado Juan Sabines and get a way better breakfast. They also don't ask before assisting you with your luggage, which we barely had. We then obviously felt obligated to tip since he yanked them out of the trunk of our cab before we were out of the back seat. We don't like our stuff being touched but at that point it was done. Won't stay here again.

With a stay at Chiapas Hotel Express in Tuxtla Gutierrez, you'll be within a 5-minute drive of Tuxtla Guitierrez Central Square and Marimba Park. This hotel is 3.1 mi (4.9 km) from Ambar Fashion Mall and 3.3 mi (5.3 km) from Galerias Bonampak.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 6:30 AM to 11 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

With a stay at Hotel Palace Inn in Tuxtla Gutierrez, you'll be in the business district, just a 4-minute walk from Plaza Crystal Shopping Mall and 14 minutes by foot from Cana Hueca Park. This hotel is 11.4 mi (18.3 km) from Canon del Sumidero National Park and 1.1 mi (1.8 km) from Joyyo Mayu Park.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.At Hotel Palace Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 83 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.