Top 5-Star Hotels in Tulum

My husband, small children ( 2 and 4), and I just returned from our 3rd year visiting Bahia Principe Grand Tulum. The first two years the resort was exceptional. The food, the entertainment, the facilities, and above all else the staff. Every single year the servers at the buffet and bartenders have been a large part of what makes our vacation so relaxing and special. Emilia, Francisco, and Lidia at the buffet are absolute gems. They not only do a phenomenal job refilling beverages and remembering guest preferences day up day, but they are loving and go above and beyond with the children. Jorge at the Truck is also a treasure. He not only smiled and joked with my children, but he also proactively brought numerous napkins and ketchup refills so my husband and I could actually eat lunch. These staff members are amazing, hardworking, and don't get nearly enough recognition! For parents traveling with small children the staff alone is a good reason to visit this hotel. Now to the negative ( and I am so sad to have to write a negative this year!). In years past there has been a self-serve cerveza, water, And juice bar next to the children's pools. Following that it's about a 5-minute walk to the truck to go to their beverage station with the full bar. That self-serve station was vital because as a parent with young children there's no way to leave your children alone in the pool while you grab the beverage. Sadly, this year the self-serve station was not working. Which meant that either my husband or myself had to watch both children in the pool or we had to pack up the kids just to quickly walk over and get something to drink. For a five-star resort. This was quite the negative. It's a small thing, but it really impacted the quality and relaxation of our trip. Definitely something for parents with young kids to consider. Additionally, the Burger bar wasn't open which means that if you wanted a quick lunchtime snack option you could only go to the truck and that had long lines. Finally, we saw several snakes on tht property. We had never seen them in the past, and , I understand that this is the tropics and It's the snake's home first, as a parent that was still terrifying. Sadly, this may be a deal-breaker for us returning for a fourth visit.

There is a reason Condé Nast travel ranked this beautiful resort in the top 3 of Eastern Mexico! It’s amazing, the property is kept immaculate, the service is unmatched. We had the ceiba club experience tbh I can see why families might find that aspect appealing but in the future we will skip this upgrade

The all-encompassing deciding factor is the number of restaurants, but here, in addition to various restaurants in Mexico, Italy, sushi, France, teppanyaki, buffet style, there are ice creams and smoothies, cafes, etc. I like it every day! !! There are a few souvenir shops, they are very good! The good thing is the evening event, where the souvenir stall opens from the square on the spot. It is nice to see something other than the souvenir shop without going out. Most importantly, the tequila store and the artists attracted on the spot are great! The resort also holds many activities every day. I am looking forward to participating in cooking classes, sports, etc.!

There is a zoo on Cozumel Island across from the hotel, where several manatees are kept. The manatees are well taken care of. The keepers only feed them fresh lettuce leaves, and the unfresh leaves are peeled and sent to the hotel to make lettuce salad. 1. The food is terrible. Even the most difficult steakhouse to book is average. The waiter in the restaurant is impatient to ask you to order quickly. 2. You can only book dinner after checking in. If you go late, all restaurants are likely to be fully booked. 3. The room service is slow and unpalatable. 4. The distance from the room to the lobby is far and you have to take a battery car, but you have to wait a long time for a battery car to appear.

We had an amazing time at Tago for our honeymoon. We stayed for 9 days. The rooms were beautifully situated right on the beach with private pools. They were also very big, comfortable and had air conditioning. It was not too busy being low season, which was perfect as it felt like everything was just for us. The food was amazing and the staff really went out of their way to make sure the trip was perfect. Betty helped book trips, activities and anything else with needed, she was amazing! Also supported by Luis and the great bartender Aimee who made some unique tasty drinks. We received desserts to the room each night and welcome messages in the sand every morning. The location was perfect and allowed for a 15 minute walk down the beach to other restaurants and cafes. Could not have asked for a better experience.

The Bahia Principe Luxury Sian Ka´an - Adults Only - All Inclusive provides a great place for travelers to relax after a busy day. The Bahia Principe Luxury Sian Ka´an - Adults Only - All Inclusive offers a pleasant stay in Tulum for those traveling for business or leisure.From the hotel, Tulum International Airport is approximately 64km away. Traveling to and from the airport is easy with Tulum International Airport located approximately 64km away. Seeing Tulum's sights from this hotel is easy with Hacienda Doña Isabel, Playa Coba and PGA Riviera Maya all close by.After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Tulum hotel can make use of the parking facilities.

We had an overall wonderful experience for our 7 days spent at Hotelito Azul! We went with another couple and each stayed in the Oceanfront Suites (we were above them, they were ground level). The rooms were clean and spacious. Somewhat limited storage for clothes but we made the best of the shelving/hanging unit provided. The shower is a dream. The maid service cleaned our room daily and did a wonderful job! We loved the treats left on our pillows each day. AC was yours to control. One challenge we faced that would have a simple fix was the lack of rugs in the room. You’re walking through sand to get to your room and yes, there’s a bucket of water to rinse before entering however we were desperate for a small outdoor rug or just something at either the sides or foot of the bed to brush off sand before getting in bed. Interestingly, our friends downstairs had an awesome runner at the foot of their bed so maybe just consistency with that would make a huge difference! You wake to a cute basket with coffee each morning and they will refill your drinking water as much as you need it in the room. We can’t say enough good things about the staff. You communicate to them through What’sApp which offered quick responses to any questions or concerns or when ordering food/drink. Larissa, the concierge was WONDERFUL. She welcomed us every day and made us feel right at home and taken care of during our stay. She helped fill out trip with wonderful experiences whether it be tours, great local spots for food/drink or logistics. We rented scooters from the hotel the majority of our vacation days and it was well worth it. We did find the prices just across the street were cheaper however we liked the convenience of renting through the hotel. The food and drink at the hotel is all delicious, although we quickly learned that eating and drinking on the beach does get expensive, so we chose wisely when/how much we ate at the hotel. This just comes with the location. The physical location of the hotel is ideal because it isn’t too far down into the beach strip, which traffic became pretty bad the further you drove in. The aesthetic and details of the hotel are perfect for making you feel like you’re living in a whimsical jungle. FYI to all looking to stay on the beach in Tulum, during April-November or so, Tulum gets a massive amount of seaweed that makes it nearly impossible to swim in the ocean. The hotels, including Hotelito Azul, do their best to remove as much seaweed from the beach as possible, but man, is it an uphill battle. This limited our ability to sit out on the beach unfortunately, because the only relief from the heat was the outdoor shower. Which, again, is lovely, but not the ocean. Luckily, Tulum has so many other wonderful things to do that we did not feel this impacted our trip in any significant way. Those that travel during the better months have a lovely beachfront area to look forward to at Hotelito Azul. All in all, we loved our stay at this hotel and look forward to returning in the future! Thank you all!

Nestled between the white sand outlining the pristine beaches of the Caribbean Sea and the lush tropical jungle lies a charming town in complete harmony with nature. Here lie the ruins of one of the most beautiful cities of the Mayan culture Tulum.Uniquely built by the seacliffs Tulum is located in the Yucatan Peninsula in the state of Quintana Roo southeastern Mexico on the northern border of the biosphere reserve of Sian Ka an.Here guests will find many opportunities to get lost in the beauty surrounding Tulum through snorkeling diving biking horseback riding and exploring. Enjoy this hidden paradise and be one of the first to discover this jewel of the Caribbean.

The Beach Tulum is an ideal spot for travelers wanting to discover the city. Visitors to Tulum will find that the Beach Tulum is a fantastic accommodation choice.The hotel is approximately 46km away from Tulum International Airport. Traveling to and from the airport is easy with Tulum International Airport located approximately 46km away. Seeing Tulum's sights from this hotel is easy with Dune Boutique Hotel Tulum, Tulum Jungle Gym and Playa Punta Piedra all close by.After a long day of sightseeing, guests can retire to the comfort of the hotel. This Tulum hotel features parking on site.According to our trusted guests, the facilities at this hotel are first-rate.

Casa Malca is a Romantic, high end resort that catered to all our needs with superior attention. The food was delicately and beautifully presented. The staff were personable and friendly. The massage was out of this world. Diana Saldamando had magical and healing hands. My back aches restored and fixed with gentle and pointed attention. I highly recommend her! It was my birthday, and the staff treated me like a king. Our dining table was decorated with rose petals, spelling “Happy Birthday”. Philosophy’s restaurant manager offered us complimentary drinks and cake. The Concierge Manager offered us an upgrade with balloons and a bottle of champagne in the room!