Moots Tulum

Hotel, location, everything was good. Gym need attention but nothing important. Tulum need better system of taxis are crazy expensive need Uber or rent car. Rent car 5 days 4 nights $4,600 just taxi from airport to hotel $1,700 and return and move up any place. Sorry is to much for rent car too so we need Uber there.

My recent stay at Moots Hotel in Tulum was nothing short of disappointing. Despite its enticing online appearance, the reality fell far short of expectations. The hot tub, touted as a relaxing amenity, was disappointingly filthy, leaving much to be desired in terms of cleanliness and maintenance. Adding to the dismay, the electricity outage lasting for hours cast a shadow over the entire experience, leaving guests inconvenienced and frustrated. However, what truly marred the stay was the abysmal management. Their lack of attentiveness and inability to address issues effectively only compounded the dissatisfaction. In light of these shortcomings, I made the difficult decision to cut my stay short and seek accommodation elsewhere. Despite my love for Tulum, I cannot in good conscience recommend Moots Hotel to fellow travelers. It's a regrettable blight on an otherwise enchanting destination.

We staying one night in Tulum coming back from Bacalar, it’s located at New Tulum área

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