Best Hotels near Centro de visitantes reserva de la biosfera Sia Ka＇an Patrimonio de la humanidad, Tulum

The rooms are very nice and clean, nothing to complain about the accommodation aspect, it was perfect. The downsides concern: the accessibility of the hotel if you do not have a rental vehicle, the non-existent friendliness of the staff (small exception for one of the receptionists only), restaurant and bar closed, only 1 maintained swimming pool out of the 3 ...

We stayed 6 days at Alaya for a yoga retreat (Bliss Camp Retreats) and the entire experience was amazing. The entire property is breath taking and the sun rises are not to be missed. The location is great, many shops and restaurants nearby. Though we did not need to go to any other restaurant because every meal and drink we had at Alaya was delicious. Carla and David at the front desk were always there to fulfill any request, arrange transportation, and answer any questions we had. They arranged for our massages...which were amazing...which we were able to do on our ocean front balcony. Our room was always clean and they even turn on your AC at turn down. Edwin was ALWAYS around to tend to our group. He was there in the morning for coffee and there at night helping the staff with Dinner. Santos and Filiberto on the beach remembered our drinks after the second day and worked tirelessly serving and setting up umbrellas and beds for everyone. They kept the beach and the grounds clean and beautiful. Ismael and Fernando also worked so hard serving and taking care of everyone. The staff and service was second to none. I wish I knew more of the names of the people behind the scenes because they all deserve credit for the total experience we had at Alaya. I cannot recommend Alaya enough.

The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.

Tucked away in the bustling heart of Tulum, the Muare Hotel effortlessly transports its guests into a world of serene tranquility and unparalleled luxury. The moment you cross the threshold, it's as though you've stepped into a different realm, a realm where design aesthetics blend harmoniously with the natural beauty of Tulum. Each room at the Muare Hotel is a testament to the sublime fusion of comfort and style. The addition of an outdoor shower offers a revitalizing bathing experience beneath the open sky. Whether bathing under the warmth of the morning sun or under the cool gaze of the evening stars, the outdoor shower truly is a delightful touch. Further adding to the bespoke experience is a personal plunge pool that is a part of every room. A secluded sanctuary for rejuvenation, it allows guests to enjoy a soothing dip at their convenience. Additionally, the hotel's main pool, an epitome of artistic design, serves as an inviting hub for social interaction and relaxation. The wellness journey at the Muare Hotel is underscored by its serene spa, a haven where guests can unwind and experience revitalizing treatments. It's a sanctuary where self-care takes precedence, and tranquility is guaranteed. The dining experience at Muare Hotel is a gastronomic adventure led by the hotel’s remarkable restaurant, Gaudea. Marrying Mexican and Mediterranean cuisines in an exquisite fusion, Gaudea ensures a culinary voyage that appeals to every palate. A testament to their inclusivity is the thoughtful gluten-free menu, promising that every guest can savor this journey without compromise. The Brown Butter Fish with Toasted Almonds, in particular, stands out for its delightful balance of flavors, a must-try for any guest. In summary, the Muare Hotel, Tulum, is more than a luxurious stay; it's a holistic experience. The thoughtfully designed rooms, top-notch amenities, sumptuous cuisine, and the overall ambiance of serenity make it a destination in itself. For any traveler visiting Tulum, I strongly recommend the Muare Hotel. It's not just a hotel, it's a journey into a realm of luxury and tranquility. An unmissable gem, Muare Hotel stands as a testament to a perfect blend of style, comfort, and culinary artistry.

Our wife and I have now stayed at KASA Hotel K'uyen TWICE within a calendar year! Truly an amazing choice for adult-only private suite-style rooms. Lots of room options to choose from. The inner courtyard is beautiful and quiet. Breakfast downstairs is delicious and the restaurant on the rooftop offers fantastic evening/night views. Also delicious and very convenient if you just want to stay in a night. Location is perfectly placed between downtown Tulum and the beach zone. I recommend getting a moped/scooter as it is the best way to get around locally. Otherwise you need a taxi (expensive) or find the cheaper public collectivos to get around. The hotel does have a few normal bikes to rent but be prepared for a 20ish minute ride to downtown or the beach zone. Tons of restaurants, markets, and stores in walking distance in the new Aldea Zama district (lot of continuing construction - can't wait to see it in a few years). We will definitely be back again!! Shout out to the front desk (Guillermo is amazing) to help you with planning needs and all the waiting/housekeeping staff (thanks Salvadore) are super nice. Very safe, walkable, and with tons of options around you. Can't beat the price so book now!

The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 

Wonderful architecture with natural materials and indoor with plant paradise

We stayed 4 nights and had a great stay. The rooms and especially the pool look exactly like the pictures and are stunning. Our stay was quiet in terms of other guests as the hotel is not 100% up and running yet (no in-house restaurant and gym but were offered to use the facilities of the neighboring hotel) which we loved as we had the huge pool all to ourselves :-). You should be aware that the area around the hotel (Aldea Zama) is separated from the ”center” by an area that you should not walk through at night - so you have to rely on (expensive) cabs or a car to get around at night - not the responsibility of the hotel, but an issue of many areas in Tulum to be aware of!