Copal Tulum Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Copal Tulum Hotel
Aldea Zama Ixchel, Tulum, Quintana Roo 77760, Mexico
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With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.Show More
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4.1/5Very Good·Great Location
Beautiful architecture with natural materials and courtyard with plant paradise
Guest UserAll 102 Reviews
Amenities
Outdoor Swimming PoolParkingFree24-Hour Front Desk
All Amenities
Surroundings
Airport: Tulum International Airport
(40.9 km)
Landmarks: Nuub Park
(450m)
Landmarks: Terreno Expoferia
(500m)
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Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
11
Luxury Apartment, 4 Bedrooms, Garden View
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
11
DOUBLE Double with private pool
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Satellite Channels
Check Availability
1
Apartment 2 Bedroom Jungle with Pool
Has window
Non-smoking
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10
Apartment 1 Bedroom Jungle with Pool
Has window
Non-smoking
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15
Apartment Three Bedroom Jungle with Pool
1 Queen bed
Has window
Non-smoking
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8
Apartment Apartment One Bedroom with Terrace
1 Queen bed
Has window
Non-smoking
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7
Deluxe Double Room, 1 King Bed, Terrace, Garden View
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Minibar
Satellite Channels
Check Availability
9
Apartment 1 Bedroom Rooftop Pool
Has window
Non-smoking
Check Availability
14
Studio Studio with Terrace
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
11
Studio Studio with Private Pool
Has window
Non-smoking
Check Availability
15
Apartment Apartment Two Bedrooms with Terrace
1 Queen bed
Has window
Non-smoking
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Guest Reviews(102)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Beta0415
March 18, 2024
Excellent room and surroundings. The balcony is spacious and directly facing a sunset. There are two restraunts and two public pools for amenities. Great staff, great food, great facility. The hotel is bigger than it looks. Good price overall, though the beech might be a little far for people who didnt rent bikes/cars.
Guest User
January 2, 2024
Beautiful architecture with natural materials and courtyard with plant paradise
Original TextTranslation provided by Google
Elena
February 13, 2024
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Wayne
January 28, 2024
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
damaris
January 24, 2024
Great property, excellent restaurant!
Only critic is that the hotel recommends and sells 3rd party tours that are a ripp off.
Noemi
January 21, 2024
very cute concept of jungle cabin type of hotel. copal smell lingers for a long time making it feel like you’re in Tulum for a long time. i would come back!
Gizelle
January 20, 2024
Just want to start off by saying this place was great! Our room was always cold and comfy. The kitchen came with all of your basic necessities which was a plus. The customer service is amazing from the front desk to the bar and restaurant staff to the house keeping, very hospitable and made great recommendations. My stay included a massage but wasn’t able to do it since I had other things already planned. Will definitely be coming back!
Lee
January 19, 2024
stuff in the hotel is very nice but the hotel needs better maintenance.
Our room smels from the mold badly and nothing helped, it got to a point that all our belongings, especially clothes smelled from mold we had to come home and wash everything twice!
The water flow in the shower was super slow and we didn't have hot water.
The sliding door wasn't locked so someone could come in easily. We told the front desk a few times about our problems but they didn't fix it.
On the other hand, our friends stayed in a different room and they didn't have problems.
Nicole
January 7, 2024
The property is beautifully maintained and the greenery is amazing. The staff was knowledgable and helpful. The food at Kokoro is fantastic! I will definitely come back.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeContinental, Vegan, Vegetarian
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 86
With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or stay in and take advantage of the late night room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or stay in and take advantage of the late night room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
ParkingFree
24-Hour Front Desk
Outdoor Swimming Pool
Show More