Guest User
December 25, 2022
A friend of mine made a reservation for me, but this was the only room available. The receptionist just told me that I had booked a room near the elevator, and no explanation was given. Apparently there was no explanation given when I made the reservation either. However, when I returned to the room after work and dinner, I couldn't sleep because there was a constant noise coming from the wall. I called the front desk to complain, and they explained that it might be because of the strong winds. They came to my room and listened to the noise, but the hotel was fully booked and there were no alternative rooms, so I ended up not being able to sleep all night. I was disappointed that there was no apology when I checked out.
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