Fénix Torremolinos - Adults Only Recommended

Fénix Torremolinos - Adults Only Recommended Reviews

Fénix Torremolinos - Adults Only Recommended

C. de las Mercedes, 22, Torremolinos, Andalusia, 29620, SpainView Hotel Details
Fénix Torremolinos - Adults Only Recommended
Fénix Torremolinos - Adults Only RecommendedFénix Torremolinos - Adults Only RecommendedFénix Torremolinos - Adults Only Recommended
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Fénix Torremolinos - Adults Only Recommended Guest Reviews

3.8/5
Good
58 review
Verified reviews
Location4.0
Amenities3.8
Service3.9
Cleanliness3.6
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All reviews(58)
Positive reviews(56)
Reviews with photos/video(16)
Awesome stay(8)
Delicious breakfast(4)
Negative reviews(2)
Guest User
Promo Room
Stayed in Aug 2024
Solo travelers
23 review
2.7/5
Posted on Sep 2, 2024
The bedlinnens were not fresh and I had the most bizarre experiences overnight that can only be explained with alien abduction or si-fi.
rocktheworld
Promo Room
Stayed in Dec 2023
Solo travelers
130 review
4.2/5
Very Good
Posted on Dec 8, 2023
I love to stay this hotel so much. Very near to the centre and Torremolinos Train Station. Beautiful views from the balcony overlooking the Mediterranean Ocean. Breakfast spread was amazing! The room was super spacious and clean. Staffs were very friendly and warm. Kudos to all the management team. Would definitely come back for more. Highly recommended.
Guest User
Promo Room
Stayed in Jan 2024
Solo travelers
6 review
3.5/5
Posted on Jan 13, 2024
Despite the best efforts of the staff, this hotel is simply outdated in its infrastructure. Subsequently, I do not feel that it is as clean as the newer hotels in the area. The reasons for staying here are its central location and a great deal if you can score one.
Jon AV Contractors UK
Promo Room
Stayed in Dec 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Dec 11, 2023
Very nice hotel right in the center near the beach great location rated as a four star hotel but more 3.5. Buffet breakfast excellent for all English and European. Reception staff excellent as we arrived at 1:30 in the morning and so accommodating. Beds very comfortable, but on wheels so if you are restless sleeper, you might end up across the other side of the bedroom as we heard many nights from the bedroom above 
Alexandre
Promo Room
Stayed in Jan 2023
Family
27 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Great place. I will come here again ! It is good and comfortable place in a perfect location in Torremolinos !
Response from Property: Dear Alexandre,Thank you for taking the time to rate us. We are glad to see that you had a great experience in our hotel. We will be happy to welcome you back!Quality Department
Vladimir
Promo Room
Stayed in Jul 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Nice hotel close to everything
Sara
Double or Twin Room with Balcony
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 17, 2024
Super nice staff and sense of service. Was welcomed with cava and got a wonderful room with a balcony and a view of the sea. The breakfast buffet was wonderful with many good options, fresh fruit, lavazza coffee, juice, yogurt, eggs, bacon, churros. everything possible!
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Guest User
Double Room with French Balcony
Stayed in Jul 2023
Solo travelers
2 review
3.7/5
Posted on Jul 24, 2023
Then they ask you for your credit card when you arrive from where you get charged the money from the deposit you have to be very careful that if you don't ask for it back they don't give you the money from the deposit. Then when I made the reservation on the App he wrote that breakfast costs €10 while in the hotel they ask you for €15!  As for the beds, they don't have double beds but only two beds pushed together. The floors of the rooms are a bit ruined and obviously the whole hotel needs a lot of maintenance. The location is also very nice because I have a sea view room which in theory is 25 m², it has 25 m² because the corridor from the door to the room is long
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Igor
Double Room with French Balcony
Stayed in Apr 2023
Family
2 review
4.5/5
Great
Posted on May 2, 2023
We booked a hotel for one night near the airport. The hotel is located in the center of the resort town, close to many restaurants, cafes, pastry shops. The hotel is good. The rooms were clean. Very nice view from the restaurant. The breakfasts are very good and varied. The hotel is very close to the sea, the sea is clean and beautiful.
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Anonymous User
Promo Room
Stayed in Jan 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jan 4, 2023
The experience is very good. My girlfriend and I both like this hotel very much. The equipment and measures are okay. For me, this is a relatively good experience. It is high quality and low price
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Guest User
Double or Twin Room with Balcony
Stayed in Aug 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 23, 2023
Hotel very well located in the center and the beach. very friendly staff
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Mohamed Ulehe
Promo Room
Stayed in Dec 2023
Solo travelers
5 review
2.2/5
Posted on Jan 28, 2024
It wasn't as I expected
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930traceyl
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 5, 2024
Excellent hotel. Great variety of food. We had half board well worth it good value for money so much choice. Staff are helpful and friendly. Lovely room Very clean hotel and great location to beach, bars, restaurants shops and train station. Pool area very nice but bit small. We had no complaints at all and would return.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed the variety of food and found our staff helpful and friendly. It's great to know you appreciated the cleanliness of our facilities and the hotel's location. We hope to welcome you back to Holiday Hotel Fenix for more wonderful experiences. Best regards!
Jacksondavies
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Jul 7, 2024
Updated review. Location excellent in walking distance to facilities within torremolinas.. Hotel ok tired in parts especially bedroom. No outside terrace light advised they'll looking into issue. Breakfast good. Pool facilities from what I saw good always full. House keeping Sandra first class. Reception staff exceptional. If any issues occurred they will try to fix it if not they would explain. Was a issue with our room due to a smell drains or Aircon unsure. They did try to fix it. In the end plugin kind off work as my husband said. I would certainly consider returning not to that room 410 or a room on 2nd floor that was really dark. Yes we were able to move rooms in a matter of seconds from 2nd floor to 4th floor. Yes our back up room had a horrible smell Finally, First class staffing a credit to this hotel. Oh by the way. We booked and paid for a superior room.
Response from Property: Thank you for taking the time to update your review of Hotel Fenix. We're delighted to hear that you enjoyed our excellent location and the service provided by our staff, especially Sandra in housekeeping and our exceptional reception team. We regret the issues you experienced with the room and the smell. We appreciate your patience while we tried to address these concerns. Your feedback about the rooms has been noted, and we will ensure these areas are reviewed for future improvements. We're pleased to know you would consider returning and that our staff left a positive impression on you. We look forward to welcoming you back in the future. Best regards
Patrickb06
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 29, 2024
This hotel is in a perfect location. A few minutes walk to the shops and restaurants and wonderful night life. A big plus is the lift to take you down to the promenade level. The staff are fantastic. Bedrooms very spacious and comfortable. 5*****
6/9
Response from Property: Thank you so much for your excellent review! We're thrilled to hear that you enjoyed our perfect location and found our rooms spacious and comfortable. It's great to know that our lift to the promenade was a big plus for you, and we're proud that our staff made a fantastic impression. We look forward to welcoming you back for another wonderful stay. Best regards