Top 5-Star Hotels in Toronto

I booked two twin rooms for two nights and was informed by email that I could check in at 4pm. We drove all day and arrived at 7:30 in the evening, but we were told that there was no room. We waited at the front desk for more than half an hour. At my request, I was given a temporary room in the annex to rest. The room was ready in an hour. I have paid the full room rate on Ctrip. When I checked out, I was informed that I had been given a discount for one room due to the wait at check-in. I was only charged for one night and the money was deducted from my credit card. I told him that I had already paid and asked him to check. Only then did he realize that he was wrong and offered me a refund. The reduced one-night room fee will be refunded to Ctrip. Haven't received it yet.

This hotel boasts a fantastic location, conveniently close to public transportation. The rooms are impeccably clean, ensuring a comfortable stay. However, do note that it can get quite busy due to its popularity.

The room was spectacular and the food was delicious. We went down to the restaurant the first night and they had a pianist and a great vibe. We enjoyed the pool the following day and all the services were wonderful. We also ordered room service which was my favorite part! The pancakes are to die for. Every single team member was amazing, genuine and kind. Bravo on running such a welcoming lovely place.

Very good hotel, trendy and stylish, with sophisticated facilities, very comfortable bedding, the whole hotel is filled with the smell of perfume, I don't want to leave here, it's very close to Chinatown, it's convenient to travel, the Japanese food next door is highly recommended!

Everything is great except the location is a bit far from dt! The hotel is very new and the service attitude is super good. We asked for help with printing and it was ready quickly.

Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be ＜10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

The hotel is quite nice! The CN Tower is outside the window, and the scenery is pleasant. Breakfast is included in the room rate. The meal fee per room is 124 Canadian dollars. If you order more food, you will need to pay extra, and tips will be calculated separately. Breakfast is also very rich, the avocado smoked salmon is particularly delicious, and the service is also very good! Of course we tip very well, basically 20%. The room service is also very satisfactory. The waiter will help you fold and put away the clothes you take off. Located in a busy city, shopping is also very convenient. Adjacent to the CN Tower and Lake Ontario, shopping in the city is also very convenient. There are also disadvantages. Compared with most similar hotels, it is still a bit expensive and not worth the money.

A beautiful hotel. The lobby is tall, and the overhead looks like snowflakes are falling. The paintings and handicrafts in the room are condensed. Toiletries are Le Labo. It has a shower room and a large off-white bathtub. Located in Yorkville, Toronto's most high-end community. Metro station Bloor-Yonge is 400 meters away.

When staying at the hotel, the front desk informed that all non-alcoholic beverages in the mini-bar are free because they have been prepaid. After that, bring some desserts. Someone knocked on the door at night, asking if a turndown service was needed. Before leaving, I was told that there are additional charges: facility charge $12, Neighbourhood Mktg $4.89. This is required upon check-in.

You can go to my Bilibili account to watch the unboxing video of the room and search for Conniesss! There is a detailed introduction