Guest User
December 20, 2023
When we entered our room (#16), we were hit with the smell of chemicals from two Glade Plug-ins. The air, sheets, pillowcases, and towels were all permeated with the smell. We opened the back door (there were no windows that opened), changed the sheets and pillowcases, and did everything we did to get rid of the stench. My eyes burned, and my fiance had a scent allergy, so she felt nauseous and dizzy and got a headache (which was still present 18 hours later). We had to leave (after asking if another room was available) and book a last-minute, more expensive place to stay. We asked for a refund but were denied as we cancelled within the hostel's stated cancellation window (not sure how that was possible as we weren't aware the room was going to smell of a chemical factory). Nice staff, though.