Hilton Toronto Reviews

Everything was perfect however there was no area within the building to smoke. I was directed outside the building for this.

The hotel was amazing and definitely worth the price. Great rom, pretty modern and super comfortable.

One of my favorite hotels in Toronto! Amazing view! CN tower right in the window They renovated gym and now it’s good, try swimming pool outside

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

Beautiful new lobby, heated pool with amazing city view, gym was okay. Upgraded my room to 26th floor with lovely view of CN tower! No bottled water or coffee/tea in rooms. They sent up a kettle but no mugs or teas bags so a bit pointless. Room service didn’t have any vegetarian options. Very Comfortable bed and big TV, but only cable channels, would be nice to provide Netflix or other streaming apps.

Nice location with super good view Have a wonderful and memorable stay there

Room was good, but noise insulation was poor. Could easily hear people in other rooms. Gym and pool are good, but pool water is a bit too warm. Sauna is ok - temperature is not that hot and feels a bit outdated. Amenities are ok - coffee provided, but no water or newspapers. Altogether, Hilton feels so-so for what you pay.

Very nice stay at Hilton Toronto. The only negative I have is the elevators get very busy at peak times and I ended up walking down 14 stories of stairs instead of waiting a few different occasions. Staff was excellent, room was spotless!

The service at reception was ok. Elevators took forever to go to my floor or come back down. When I checked out it took 30 min on the elevator to get to the lobby from my floor. No water or snacks in the room. No coffee pot or glasses in the room. The cleaning lady refused to clean the room when I was there. So I left and let her know and came back and it was still not clean, pretty annoying. The menu lacked options. After I checked out I asked for a taxi and they gave me an unlicensed one which I didn’t notice until after we left. Paid considerably more for the fare. I don’t recommend this hotel.

Location was perfect, part of the hotel is being renovated so be mindful of that. Staff were very friendly and the room we got was recently renovated and nice!

Excellent location, super clean, very safe with guard on the first floor, super friendly staff, it's very convenient to travel to everywhere.

Very good location, room was nice and clean, but they could’ve offer bottles of water at least.

Everything was ok The high prices for the beer in the lounge are not normal, overall the lounge is not worth the extra money

The location is excellent right at the downtown near CN tower, Union Station, Eaton Center and Nathan Phillips Square.