181 Wellington Street West, Old Toronto, Toronto, Ontario, M5V 3G7, CanadaView Hotel Details
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The Ritz-Carlton, Toronto Guest Reviews
4.6/5
Great
131 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(131)
Positive reviews(29)
Reviews with photos/video(7)
Awesome rooms(5)
Friendly owner(5)
Negative reviews(2)
Nethz in Japan
One Bedroom Corner King Suite
Stayed in thg 10, 2024
Couples
4 review
4.0/5
Very Good
Posted on 15 thg 12, 2024
Thank you so much for the wonderful experienced 🎂🎉🥂
6/8
HO CHEUK
One Bedroom Corner King Suite
Stayed in thg 10, 2024
Couples
1 review
5.0/5
Outstanding
Posted on 23 thg 10, 2024
The hotel was meeting my expectations. The staff here were very attentive and very friendly.
JpJk
Club lounge access, Deluxe Guest room, 2 Queen(s), City view
Stayed in thg 8, 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on 21 thg 8, 2023
can always rely on ritz
miou032
One Bedroom Corner King Suite
Stayed in thg 8, 2024
Family
1 review
5.0/5
Outstanding
Posted on 21 thg 8, 2024
Everything was beautiful, the rooms were spacious, and the views were amazing! I only stayed one night, but if I had more money I would have stayed longer!
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Guest User
One-Bedroom Corner King Suite With Sofa Bed
Stayed in thg 8, 2024
Other
7 review
5.0/5
Outstanding
Posted on 18 thg 8, 2024
The hotel service attitude is very good, especially worth 4000 a night in Toronto. The room is very large, the view is also very good, you can see the CN Tower. The location is also very good, there are many restaurants downstairs
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ThisLeeLam
One-Bedroom Corner King Suite With Sofa Bed
Stayed in thg 5, 2024
Couples
11 review
5.0/5
Outstanding
Posted on 6 thg 5, 2024
Ritz standard and quality has always been the best among its peers. My stay this time did not disappoint me. The services in all aspects were also very personalized, creating a very unforgettable and comfortable stay experience!
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Pangpangyusunny
Deluxe King Lake View Room
Stayed in thg 8, 2024
Family
22 review
3.7/5
Posted on 27 thg 8, 2024
The reason for choosing Ritz is to value service. But I think Ritz Toronto didn't do that! Ritz discriminates in room arrangement! When I first stayed for two nights, I was assigned to the 10th floor. I was not satisfied and asked for a higher one. I was changed to the 17th floor! As a result, when I checked in again two days later, I was assigned to the 7th floor! I was speechless! And knowing that I had just checked in a few days ago, I wonder if guests are used to it! The most unacceptable thing is that when I left, I asked the concierge to help me move my luggage into the car. I also prepared a tip. As a result, the concierge was extremely unenthusiastic. I reminded him several times but he didn't move. He moved one for every one my friend moved! He even wanted a tip. Where does his confidence come from!
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Guest User
Deluxe Guest Room, 1 King Or 2 Queen
Stayed in thg 5, 2024
Family
13 review
5.0/5
Outstanding
Posted on 28 thg 5, 2024
Very good hotel! Convenient transportation, parking is also convenient if you rent a car for travel!
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Emma
Deluxe Guest Room, 1 King Or 2 Queen
Stayed in thg 5, 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 12 thg 7, 2024
This is a hotel I specially selected for a business trip. It's very good and I will come again next time.
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KK Victoria
Deluxe Two Queen Lake View Room
Stayed in thg 5, 2024
Family
2 review
2.2/5
Posted on 18 thg 5, 2024
The hotel level is the first choice in the local area, but all the facilities and appliances are very backward and old-fashioned. The room cleanliness is generally inferior to that in European countries and Asia. Compared with Asia, the food in the restaurant is okay, old style & need to fix
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Piaobodeping
Deluxe King Lake View Room
Stayed in thg 10, 2023
Travel with friends
57 review
4.5/5
Great
Posted on 16 thg 10, 2023
The hotel is quite nice! The CN Tower is outside the window, and the scenery is pleasant. Breakfast is included in the room rate. The meal fee per room is 124 Canadian dollars. If you order more food, you will need to pay extra, and tips will be calculated separately. Breakfast is also very rich, the avocado smoked salmon is particularly delicious, and the service is also very good! Of course we tip very well, basically 20%. The room service is also very satisfactory. The waiter will help you fold and put away the clothes you take off. Located in a busy city, shopping is also very convenient. Adjacent to the CN Tower and Lake Ontario, shopping in the city is also very convenient. There are also disadvantages. Compared with most similar hotels, it is still a bit expensive and not worth the money.
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Guest User
Deluxe King Lake View Room
Stayed in thg 10, 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on 10 thg 11, 2023
The location is great, you can see the Toronto Tower from the window
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tommyfly
One Bedroom Corner King Suite
Stayed in thg 7, 2024
Couples
15 review
4.5/5
Great
Posted on 6 thg 7, 2024
Room service is OK. Facilities are average. Not very modern.
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Xiaoxu119
Deluxe King Room with City View
Stayed in thg 2, 2024
Family
39 review
5.0/5
Outstanding
Posted on 19 thg 2, 2024
I also took my children on a study tour in Toronto during the winter vacation. It was very good in every aspect! I will choose to stay here next time
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Anonymous User
Deluxe Two Queen Lake View Room
Stayed in thg 12, 2023
Booked for others
125 review
5.0/5
Outstanding
Posted on 21 thg 12, 2023
Facilities: Very good, will come again next time
Health: Everything is very good. I will come again next time
Environment: Very good, better than Four Seasons. Will come again next time
Service: Very good. Will stay here next time