Best Tongxiang Spa Hotels

Booked two rooms at Waterside Resort for family of four. We had enjoyed our stay at this hotel. Staffs are all helpful and friendly. Wuzhen is very beautiful and as we came at off peak season, got to enjoy photo taking with not much crowd around. Highly recommend Waterside Resort - the hotel with most rooms available within Wuzhen resort. 👍🏼

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

Though located at the quieter part of Xiza Wuzhen, we like the peacefulness and calm at night. The luggages were transported to the hotel after check-in at the main tourist centre. We explored in the day before picking up the luggages at the lobby at night. The hotel's breakfast was at ZhenShui hotel 100m away. It was a great breakfast with a variety of food. I think it is better to eat there than at the popular ZaoChaKe where you can pay on your own to try the traditional breakfast just for experience. Overall, nice stay, warm hospitality.

It was our wedding anniversary so we wanted to have a cozy trip to a town we had not been to. Did some research and found Wuzhen and decided on Wuzhen Clubhouse.  We knew the pricing would be higher to be inside the visitor zone so it was mainly to take advantage of the location of the hotel. For the price, it is basic and aged. The room is exactly as you see in photos for the listing. Because the hotel  is in a historical building, there is no lift if you stay in a second floor unit.  With a stay inside the visitor area, you can normally have unlimited access to go in and out of the area, whereas if you stay outside then you are limited to the number of access. You can also remember to call and buggy to take you longer distances from the hotel and from certain spots; they just ask you to show proof of stay like your hotel key card. Otherwise you pay per ride at 10 RMB which is not cost efficient.  It’s quite humid and rainy for most of the year so since it’s stone and wood construction, it is vulnerable to be run down easily.  Since we visited in October, it was cool and slightly rainy but the temperature in the room was pleasant with the windows open or with the air conditioning on.  I imagine it could get quite hot in summer so this is something to keep in mind.  Breakfast is either in the hotel or you receive a voucher to a breakfast spot in the town. It’s a very full breakfast either Chinese style or western.  The staff are friendly and patient. This is the highlight of the hotel.  When you arrive in the visitor center, you can confirm your check in and your luggage is transported directly to your hotel. And when you depart, the same process in reverse is arranged for you.  We then called a Didi car to leave and the driver picked us up outside of the visitor Centre. You can take a regular yellow taxi in the line in the same area. The price is only slightly higher when you call a car but the car can be much nicer so I think it’s worth the 20 RMB extra to go to the high speed rail station (to go back to Shanghai).  As I said, the price is high for what you get at this location so do some homework and make sure you know what you are looking for.

A B&B that exceeded my expectations. It is really worth recommending. The store manager is friendly and attentive to guests, and the service is comprehensive! The B&B has its own large yard, which is really comfortable. There is a mascot called Wangcai at the door, which is super cute! The room is large and has a hot spring pool for a few hundred yuan. In short, it is a five-star recommendation

The hotel has convenient parking. The underground parking lot is large and is free for guests staying in the hotel. Welcome fruits are also given. The sanitation and decoration are good. The price-performance ratio is very high. Many tourists from Wuzhen and Puyuan stay here.

There are no slippers in the room, the glass at the elevator door is recommended to be rectified, and the hotel experience is very poor! I stayed at the hotel in October 2024, but I came with expectations, but ended in disappointment. There are serious problems with the design of the elevator door of the hotel. The mirror overlaps with the elevator button. In the process of pressing the elevator, it is easy to touch the mirror by mistake, resulting in accidentally damaging the mirror, and compensation of 1,500 yuan for this. In the process of communicating with the manager, the manager revealed that the same situation had occurred before the guests. It is no accident to further explain the design defects of the hotel. In this case, the hotel should actively rectify them. If the rectification is not carried out, there will definitely be other guests encountering similar problems in the future. I hope that the hotel management can pay attention to this problem and make adjustments as soon as possible, so as not to let such design defects affect the stay experience of more guests.

The satisfaction is very high! The room is spacious and bright, the bedding is comfortable, and the bathroom supplies are also very high-end. The service is thoughtful and warm, which makes people feel very considerate. The location is also very good and it is convenient to eat.

The hotel is situated in a classic scholar garden. It's a bit far away from the entrance but free shuttles offer excellent way getting in and out the hotel. The surrounding is very quiet and away from major tourist traffic. The hotel is right by a classy covered bridge and near the canal so it's nice to walk to that side. We have traveled the world staying in many luxury hotels but Eden Club House offered the best service we've received. XiaoJin小金 and team picked us up from the entrance, arranged luggage to be transferred to the hotel and back to the entrance on the departing date. I like Eden Club working with the nearby large hotel to offer the swimming pool options. We enjoyed the infinity pool a lot. We appreciated hotel staff toured us around that lively riverbank area. My girls loved the free fish food offered by the hotel, just one of many examples that the hotel service team went above and beyond to increase customer satisfaction.

The hotel is good, clean and tidy, and the front desk lady is also warmly entertained. Overall very satisfied, I will have the opportunity to live in the future.