To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1356)
Positive reviews(1337)
Reviews with photos/video(285)
Convenient location(377)
Close to scenic area(272)
Awesome amenities(163)
Friendly front desk staff(109)
Large rooms(85)
Would stay again(50)
Tasty food(28)
Has rooms for families(8)
Negative reviews(19)
Punie Kim
Deluxe Queen Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Clean hotel, convenient location, friendly and enthusiastic staff, I will recommend to friends
Response from Property: Dear guest, hello! Thank you very much for staying at Jia Yuan Rui Ting Hotel. The hotel is located next to the famous Wuzhen West Gate Scenic Area, and it is very convenient to eat, live, and play around the hotel. Once again, thank you for your stay and review. We welcome you to stay at Jia Yuan Rui Ting Hotel again.
Anonymous User
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Oct 20, 2024
Modern looking hotel on a street that’s full of restaurants and homestay. Just a short walk to the Wuzhen attraction.
Hotel staff were quite friendly and bid my friends and I farewell with a gift when we checked out. What a pleasant surprise!
Response from Property: Hello, dear guest! Thank you for your praise. It's a pity that we didn't get full marks from you. We will make the service more considerate and meticulous, and look forward to your visit again.
Anonymous User
Deluxe 2-bed Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Jiayuan Hotel offers a fantastic location within walking distance to the beautiful Wuzhen Historical Site. It’s perfect for exploring the charming canals, ancient architecture, and local culture without the hassle of transportation. The hotel is clean, well-maintained, and offers a comfortable stay with friendly and helpful staff.
Response from Property: Dear guest, hello! Thank you very much for staying at Jia Yuan Rui Ting Hotel. The hotel is located next to the famous Wuzhen West Gate Scenic Area, and it is very convenient to eat, live, and play around the hotel. Once again, thank you for your stay and review. We welcome you to stay at Jia Yuan Rui Ting Hotel again.
sofedup
Deluxe 2-bed Room
Stayed in Oct 2024
Couples
11 review
4.5/5
Great
Posted on Nov 4, 2024
good location if not staying within xizha.
Response from Property: Hello, dear guest! Thank you for your praise. It's a pity that we didn't get full marks from you. We will make the service more considerate and meticulous, and look forward to your visit again.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 30, 2024
A simple and elegant hotel with excellent location, near the Wuzhen scenic area entrance and yet very quiet at night for good rest. Superb choice.
Response from Property: Hello dear customer, thank you very much for your five-star praise. Your satisfaction is the greatest recognition and encouragement for our service! We will definitely make persistent efforts to do our best! Looking forward to your visit again.
Guest User
Cozy Family Room
Stayed in Oct 2024
Family
6 review
4.7/5
Amazing
Posted on Dec 8, 2024
It was a great stay there, and the hotel was quite clean. Nice staff too.
Response from Property: Hello, dear guest! Thank you for your praise. It's a pity that we didn't get full marks from you. We will make the service more considerate and meticulous, and look forward to your visit again.
Roy Qiaoyang
Deluxe Queen Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Room was nice and spacious, well located, and staff were friendly and helpful.
Response from Property: Hello dear customer, thank you very much for your five-star praise. Your satisfaction is the greatest recognition and encouragement for our service! We will definitely make persistent efforts to do our best! Looking forward to your visit again.
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Location is very convenient. A lot of shops. Room quite big and very peace.
Response from Property: Hello dear customer, thank you very much for your five-star praise. Your satisfaction is the greatest recognition and encouragement for our service! We will definitely make persistent efforts to do our best! Looking forward to your visit again.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
6 review
4.5/5
Great
Posted on Oct 22, 2024
Good hotel, good location.
Shd provide lifts to all floors
Response from Property: Hello, dear guest! Thank you for your praise. It's a pity that we didn't get full marks from you. We will make the service more considerate and meticulous, and look forward to your visit again.
HG30
2-bed Room With Balcony
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Nice hotel with excellent location and friendly staff. Close to 西栅
Response from Property: Hello dear customer, thank you very much for your five-star praise. Your satisfaction is the greatest recognition and encouragement for our service! We will definitely make persistent efforts to do our best! Looking forward to your visit again.
chloenguyen
Cozy Family Room
Stayed in Apr 2024
Business travelers
14 review
4.7/5
Amazing
Posted on May 28, 2024
This hotel seems new. Everything is clean and tidy. The location is convenient and close to many delicious restaurants. Highly recommend if you travel with your friends and think of a quite place to sleep, this is for you.
Response from Property: Dear guest, hello! Thank you for your praise. It's a pity that we didn't get full marks from you. We will make the service more considerate and meticulous, and look forward to your visit again.
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel excellent. The hotel and street are clean. The room has a large window. Staffs are friendly and professional. Near West zone but far from East zone. Price is reasonable.
Response from Property: Dear guest, hello! Thank you very much for staying at Jiayuan Ruiting Hotel. The hotel is located next to the famous Wuzhen Xizha Scenic Area, and the hotel is very convenient for eating, staying and traveling around. Thank you again for your stay and evaluation. Welcome to Jiayuan Ruiting Hotel again.
Anonymous User
2-bed Room With Balcony
Stayed in Jul 2023
Family
18 review
5.0/5
Outstanding
Posted on Aug 23, 2023
New hotel with reasonable price, close to attractions, located right in the old town
Response from Property: Hello dear customer, thank you very much for your five-star praise. Your satisfaction is the greatest recognition and encouragement for our service! We will definitely make persistent efforts to do our best! Looking forward to your visit again.
Guest User
Cozy Family Room
Stayed in Mar 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 25, 2024
The staffs are very friendly and helpful
The room is clean and nice
Response from Property: 尊敬的賓客,您好!非常感謝您入住嘉緣瑞庭酒店。酒店位於著名的烏鎮西柵景區旁,酒店周圍吃住遊都非常方便。再次感謝您的入住和評價,歡迎您再次入住嘉緣瑞庭酒店。
Anonymous User
Cozy Family Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 20, 2024
One of the best hotel we have stayed during our family trip to China
Response from Property: Hello dear customer, thank you very much for your five-star praise. Your satisfaction is the greatest recognition and encouragement for our service! We will definitely make persistent efforts to do our best! Looking forward to your visit again.