Best Tokyo Spa Hotels

Nice hotel at a nice location, easy connection to the JR station and AirPort Express train to Haneda airport.

Great Service Service is great. The hotel is located in a business district, so it's not so lively at night albeit it is close to Rippongi which is the the party place, and it's also easy to get to Shinjuku, Shibuya and Ginza, among others. the location is very good, near the subway station. Staff were all extremely accommodating, amicable and make it simple for the check in and check out process. Meals were good - generally great. We like the manners in which staff are so responsive and learned in their service to us.

I am very satisfied with every aspect of the hotel. The staff are warm and thoughtful, and the room is very clean. When I checked in near Christmas, I was given a limited-edition Christmas bear. It takes about 15 minutes to walk to Ginza.

My stay at Hilton was great! Overall I’d give it a 3/5 though. As amazing as the staff was, I was a bit disappointed with how they had extra charges for services and amenities. To use the pool there was an extra charge for each time. Luckily I was already a Hilton Honours member but if I wasn’t I’d have to pay for wifi as well. Just with the above 2 it’s a bit lame in the sense that they are pretty standard services. Like even train stations provide free wifi so it should be included in the charge. And for the spa it’s understandable if there’s a charge but for the pool ? Kinda a bummer. Anyways that’s the only negatives. For the pros, the location is just THE BEST!! You want to go anywhere, the station nearby is can take you to mainline stations within minutes. Odaiba itself is also pretty great itself with 2 big malls, many photogenic spots and the Gundam statue within 5 minute walk of the hotel. Staff is also exceptionally friendly and courteous. There’s heaps of restaurants within the hotel itself that have fine dining. Room was also pretty big and I had requested 2 twin beds and they made it happen. Overall for a 5 star hotel, the room could have been a bit fancier but it still sufficed. Would recommend a stay for sure!

The service was outstanding. Every staff member I encountered was friendly, attentive, and went out of their way to ensure that my stay was perfect. The concierge team was particularly helpful, providing great recommendations and assisting with transportation and reservations.

The room is spacious. The staff at the lobby are all helpful and friendly. Although the location is a bit far from the train station, it is still in an acceptable walking distance.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

It still exists like a top hotel, and the service is still very particular. Whether it is the sheng performance in the lobby or the sake tasting, it is very cultural. The room, light settings, bed, pillows, internet, washroom and bathroom are all still as good. What cannot be corrected is the drop-off area. Due to the construction, the car cannot reach the door. Thanks to the good day I came, it was sunny. If it is windy or raining, it will be a bit troublesome. In addition, the indescribable feeling is that the service is not as good as before, and the dazzling array of snacks on the table in the rest area are gone and empty.

The historic and artistic Tokyo Station Hotel is one of my favorite hotels and has a great location with direct access from the airport and other cities. The staff is friendly and outstanding. I encountered some problems with my booking and the reception staff was very helpful and solved it quickly and efficiently, I was completely impressed by their professionalism and customer service. Breakfast was superb and the restaurant staff greet the guests with a smile and always be courteous. I stayed for 12 days and feel like home.

This is our 2nd time staying at Nikko. We felt the service a little ”colder”. These time they charge extra for every bottle of drinking water. They do provide one bottle per day. This is nothing but I do feel; asking for an extra bottle should be free. it's just a bottle of water. We still love the location. Very close to Haneda airport. and of course Disneyland.