With a stay at Shinjuku Washington Hotel Main, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. This hotel is 4 mi (6.5 km) from Tokyo Imperial Palace and 4.5 mi (7.2 km) from Tokyo Dome.
This hotel has 25 floors in 1 building and offers designated smoking areas.
Grab a bite to eat at Manhattan Table, one of the hotel's many dining establishments, which include 15 restaurants and a coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 1280 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
GGuest User2024.05.11
9mins walk from Shinjuku JR Station
The untold story about this hotel is the plentiful of restaurants and convenience store accessible within the building all hours of the day.
There’s a 24hr ramen spot. Late night izakaya places Multiple other sushi and western restaurants to choose from not to mention both Family Mart and Lawsons to cover your daily needs
Also luggage storage room with locks if you arrive early or have late flight
Keio Plaza Hotel Tokyo is in the heart of Tokyo, within a 5-minute walk of Shinjuku Mitsui Building and Pentax Square. This 4.5-star hotel is 0.3 mi (0.5 km) from Shinjuku I Land and 0.3 mi (0.5 km) from Shinjuku Nomura Building.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy Fusion cuisine at スーパーブッフェ グラスコート, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 1455 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and complimentary newspapers.
KKaren Traveller2024.06.04
We book this hotel due to the free shuttle bus service to Disneyland and the appointment need to be made 2 months ago via the website . The shuttle bus is quite full but makes us very convenient to the park. We took the Limousine Bus from NRT airport straight to the hotel with around 1.5 hours and you can also buy the return ticket from the front desk. The transportation support of this hotel is awesome ! We also book a car nearby in Nippon car rental and only take us 5 mins walking distance to the car pick up point , the overnight parking charge is affordable with only 1000 yen per night. Recommended this hotel to those travellers looking for fast and convenient transportation time.
With a stay at HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel in Tokyo's Shinjuku district, you'll be just a 12-minute walk from Shinjuku Station, a major transit hub offering convenient access to the rest of the city. Our hotel is 3 miles (4.8 km) from Shibuya Crossing and 3.5 miles (5.6 km) from the Tokyo Imperial Palace. Escape the hustle and bustle of the city and enjoy breathtaking views from our guest rooms floor-to-ceiling windows that frame the vibrant Shinjuku cityscape. Begin your day with a delightful continental breakfast buffet at our JAM17 Dining & Bar, and unwind in style with your favorite drink at the bar after a day of exploration. Featured amenities at our hotel include express check-in and check-out, as well as a 24-hour front desk for your convenience. Our bathrooms are fitted with bidets and hair dryers, and each room is also equipped with phones, safes, and electric kettles.
GGuest User2023.06.03
Getting there Getting to the hotel from narita airport, you can take the keisei skyliner to change at Nippori at the Yamamote line to change and stop at Takanobaba and change to another train Seibu Shinjuku station. It will be a few minutes walk to the hotel from there. Very convenient. To go back to the airport, book yourself an express bus directly at the lobby entrance (QR code is there) with a screen on the departure timing to various airports so you don’t have to lug your luggage. Stay Luxurious hotel right smack in the middle of all the action, eateries, shopping, etc. I stayed for 7 nights at the premier suite which I believe had one of the best views around this area. Room is spacious for Japanese standards. And the 2 toilets and 2 bath is something we really appreciate. Amenities are all given, and you have everything in the room, including a Marshall Bluetooth speaker. Staff are friendly and eager to help during check in etc. I did not have much chance to interact with them since I also did not book one with breakfast. One tip is the enter the hotel through Starbucks directly downstairs, instead of going one round to enter the lobby. Just cut through Starbucks and go down the stairs immediately and make a left turn to the lobby. Afterthoughts Good and new hotel in an excellent location. Some things will need to be improved, out of the 7 nights, I only request for rooms to be cleared twice. The first time, housekeeping forgot to refill my towels after removing them, forgot to refill our drinking waters and even left a dirty tshirt in my toilet that don’t belong to me. I believe that could be used by them to clean the toilet, else no reasons someone’s dirty tshirt is found and left in my toilet. Should have definitely used a cleaner rag to clean up the toilet. I did not crate a fuss about it but just took the tshirt out of the room since it is a new hotel that just opened for one week and all staff are new too. But this should not happen next time again, especially since this is a suite booking. P/S check out Ichiran 3 mins walk away and the 24 hours Don Quixote too.
A stay at Shinjuku Prince Hotel places you in the heart of Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. This hotel is 3.2 mi (5.1 km) from Tokyo Midtown and 3.8 mi (6 km) from Tokyo Imperial Palace.
Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 571 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
AAlice20242024.04.27
First of all, the service is very superb. I don’t have to go downstairs to ask for Iron or hair iron, just call reception and they will ask housekeeper to bring to our room in a few minutes. I like how they have a board for iron unlike other hotels that I need to think where to iron clothes. The location is very good. It’s walking distance from Shinjuku station and near Godzilla hotel. If you’re lucky, you’ll get the room with Godzilla view. The hotel is quite big than other hotels that I booked. However, there’s no laundry machine service and they only have laundry service, but it’s quite pricey. The room is small, but it’s okay. The hotel is quite old and unfortunately I smell something weird unpleasant in the bathroom. Even if they clean everyday, but the smell isn’t go anywhere. I guess it’s because it’s old hotel and they use some chemicals?
With a stay at Hotel Sunroute Plaza Shinjuku in Tokyo (Shibuya), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. This hotel is 3.7 mi (6 km) from Tokyo Imperial Palace and 4.2 mi (6.7 km) from Tokyo Dome.
Make use of convenient amenities such as complimentary wireless Internet access, a reception hall, and a vending machine.
Satisfy your appetite at Vilazza, one of the hotel's 1 restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokyo? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 624 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
GGuest User2024.06.16
This is our 2nd time staying in the Hotel Sunroute Plaza Shinjuku, we chosen due to the location. Overall we're very satisfied, the staff at the frontdesk very helpfull, but little bit dissapointed with the restaurant staff during breakfast.
It is said the breakfast time until 10am, on the 3rd day we check in for breakfast at 09.45 am but they've already closed. Actually the previous day, I also saw the waiters talking very rude to the customer when asking about payment although the customer has explained that they have paid.
Need more customer service training for people at the restaurant.
With a stay at BELLUSTAR TOKYO, A Pan Pacific Hotel in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government. This luxury hotel is 3 mi (4.8 km) from Shibuya Crossing and 3.9 mi (6.3 km) from Tokyo Imperial Palace.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include concierge services.
Satisfy your appetite at Restaurant Bellustar, one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. parking (subject to charges) is available onsite.
Stay in one of 97 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
LLazgolf2023.11.20
Hotel opened less than a year ago. Everything is new and the design is very modern. Location is in the middle of Shinjuku so it was close to everything. The hotel staff was very attentive and the connection between the lobby (on the 18th floor) to the concierge in the ground floor was always in sync. Breakfast at the main hotel had a great view for a nice clear day but selection is limited. They have a second buffet in their neighbour hotel (17th floor) that has more selection. I would not really recommend this hotel for younger kids due to its design but overall great hotel.
Suidobashi/Tokyo Dome | 9.09km from Shinseiji Temple
With a stay at Tokyo Dome Hotel, you'll be centrally located in Tokyo, within a 10-minute walk of Tokyo Dome and LaQua Tokyo Dome City. This upscale hotel is 1.5 mi (2.5 km) from Koishikawa Botanical Garden and 2.1 mi (3.3 km) from Kokyogaien National Gardens.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a ballroom and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at The Artists Cafe, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 1006 air-conditioned rooms featuring minibars and flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
NNatalie2024.07.08
Great hotel, convenient location. Staff are super friendly and speak English. Two options for breakfast, Japanese style or buffet. There is a Lawson in the hotel. You can send your bag to the next hotel and charge it to your room.
Located in Tokyo (Ariake), Hotel Villa Fontaine Grand Tokyo Ariake is a 4-minute walk from Ariake Garden and 13 minutes by foot from Tokyo Big Sight. This hotel is 1.2 mi (1.9 km) from Tokyo Bay and 4 mi (6.5 km) from Tokyo Tower.
Don't miss out on the many recreational opportunities, including hot springs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a ballroom, and a vending machine. Guests can get to nearby shops on the complimentary shuttle.
You can enjoy a meal at the restaurant serving the guests of Hotel Villa Fontaine Grand Tokyo Ariake, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 749 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2021.12.27
It was new so it was clean and comfortable. There is everything in Ariake Garden. Hot spring facilities are also available for a good price. The hotel and garden are connected inside. It is convenient but quite, walking. I felt that there were not many rooms to enjoy the view. I thought the restaurant was not too large. A little good business hotel, city hotel, and you will get more satisfaction. I wonder if I should expect too much ‥ in the Gulf area. Of course, the staff will respond politely. Is it due to personality? I felt sorry for those who lack explanation. I spent my time actively asking ”can you please?” ”Can I?” etc. I entered the winter vacation and there were many small children with the baby welcome inn.
With a stay at Sheraton Grande Tokyo Bay Hotel in Urayasu (Maihama), you'll be within a 5-minute drive of Tokyo Disneyland® and Tokyo DisneySea®. This 4.5-star hotel is 7.6 mi (12.3 km) from Tokyo Big Sight and 10.2 mi (16.4 km) from Tokyo Skytree.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Grand Café, a restaurant that specializes in international cuisine. Dining is also available at the 3 coffee shops/cafes, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Urayasu? This hotel has 17567 square feet (1632 square meters) of space consisting of conference space and 14 meeting rooms. A train station pick-up service is provided at no charge (available on request), and self parking (subject to charges) is available onsite.
≪Once again this year! Sheraton Garden Pool≫.Reservations must be made via the dedicated online form to use the pool.<Garden PoolPeriod: July 1 - September 16, 2024Operating hours: 9:00AM-5:30PM (2 sessions)Fee (Guests): 13 years old and older: 5,200 yen / 4-12 years old: 3,400 yen<Night Pool ■Period: July 20 - August 31, 2024Operating hours: 6:00PM-8:30PMFees (Guests): 4,200 yen for 4 years old and up / 5,200 yen for 4 years old and up on Fridays, Saturdays, and Sundays (DJ Night)DJ Night: every Friday, Saturday, Sunday and national holidaysDates: Every Friday, Saturday, Sunday and national holiday from July 20 to August 31, 2024Children under 3 years old are not allowed.For details, please check the Sheraton official website.
≪Tokyo Disney Resort® Welcome Center≫
Please note that a front desk of Sheraton Grande Tokyo Bay Hotel will be crowded with guests checking in when Tokyo Disney Resort® is closing for the day. To avoid a waiting time after returning to the hotel, you can stop by our hotel’s service counter (1st floor of Tokyo Disney Resort® Welcome Center) located next to JR Maihama Station and drop off your luggage and check-in in advance.
SSiXian2024.03.11
Booked 4 rooms in total for my family. No complains, breakfast spread was good with 3-4 locations to choose from. This includes an option for a traditional Japanese meal. Wheelchair accessible and convenient location for Disney escapades.
Located in Tokyo (Edogawa), hotel MONday Tokyo Nishikasai is within a 10-minute drive of Urban Dock LaLaport Toyosu and Tokyo Disneyland®. This hotel is 4.4 mi (7 km) from Tokyo DisneySea® and 5.4 mi (8.7 km) from Tokyo Skytree.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and a vending machine. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
At hotel MONday Tokyo Nishikasai, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station drop-off service is provided at no charge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes, housekeeping is provided weekly, and irons/ironing boards can be requested.
GGuest User2023.01.17
We loved the hotel while we stayed. Room was small but larger than a typical Japanese standard and should not be a problem for a couple. All the space of the room was efficiently utilized. Room had a fridge and a hot pot. There are many electrical outlets, for example, at the bedsides. Window blind was impressive so that it was completely dark when we put on the blind. Free wifi was very fast and we did not have any problem with the network. An ice machine as well as a microwave was available on the second floor. Lobby was small. Amenities were to be picked up from the lobby. Staff was all very kind with a good command of English. Nishi-kasai Tokyo metro station was a stone's throw from the hotel. There is Y's Mart around the corner. Aeon (a much bigger market) is 10 minutes away if one walks. A few minor issues are obviously Tokyo downtown is somewhat far, about 40 minutes by metro. They did not provide water bottles, which we did not mind because of the reasonable price. All in all, we enjoyed the stay and would come back if we have a chance to visit.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
CChia-linExcellent four star hotel for the value and price. Unfortunately they no longer office concierge service to book restaurants. However staff is very nice and all speak English fluently, available 24 hours. Would recommend and return.
FFloreyLocation:
1) It's 5 mins ride from Ginza , taxi is about 880 to 12xx yen depends on timing so if you have a few people travelling , taking taxi is a good option.
2)It has 2 metro stations nearby with very short walk. I tried to google actual view for the walk before ibarrived japan and it felt like much longer than it actually is. Both stations are just around the cornor. Daimon station is on Asakusa line, and Onarimon station on Toei Mita line.
3) Many convenience stores nearby and 2 are particularly almost just next to the building with less than a hubdred steps walk i bet.
4) Many eatery around the area too, if ypu are willing to walk down for 10 to 15mins to shinbashi direction, it's a full street of resturants and drinking places run until late.
5) We rented a car for a few days for our driving trip. The hotel offers 24 hrs parking (no hourly rate option although they have the price, guess that hourly price is for dine in customers) for arpund 2500 yen but there are a few open public carpark just outside the hotel where you can park your car for just 500 yen as maximum between 1900 to 0800 ( its perfect for us as we go back late n go out early everyday)
The premise:
1) Not the newest but very well maintained, clean and neat
2) It's extremely close to Tokyo tower, you can take close shot of it when you walk back to hotel. We stayed in even number room which is not facing Tokyo tower side so i bet the Odd number rooms would be able to see it from their window😉
3) There's free nespresso coffee machine at check in lobby, we fueled ourselves with it every morning before we start our joruney of the day
4) Rooms are small but very well design with good utilisation of spaces
5) We booked a 3 bedder room with bunk beds , my kid loves it and got very excited running up and down every night. The bed is with mostly round cornors which is a nice detail that a mom who travel with kid wpuld appriciate
6) Although the rooms are small but they have a reading room on each floor where you can have some private quiet time for yourself if you need so, and the lobby has plenty of comfortable setting where you can bring your computer to work or i think its a great idea when we saw a group of friends drinking there too.
Improvement recommendation:
1) There are 3 shelves in the bathroom , top is for brushing cups, it's better to add something at the edge or a tray to avoid falling of cup as when it's wet , it's easy to slide down. I broke one 😅 as im not tall and the cups were one next to each other, so it's quite easy to have accident breaking it
2) The hotel website can add transportation to and from the 2 airports and other popular destinations as the location is really not bad. It's very helpful for those who are looking at the hotel to make up their mind.
3) The website can also show some reference for taxi cost going to nearby popular tourist destinations for reference of distance , that makes the hotel a more tourist friendly option.
Conclusion: I would recommend the hotel and stay there again.
DDannyI recently stayed at the Jr Kyushu Hotel Blossom Shinjuku and had a fantastic experience. The hotel's location is absolutely unbeatable, receiving a perfect score of 5/5. Situated near the Shinjuku Jr station and Lumines 1 and Lumines 2 mall, it offers unparalleled convenience for exploring Tokyo and commuting to other parts of the city and simple shopping needs. The cleanliness and service were also top-notch, both deserving a solid 5/5 rating. The staff went above and beyond to ensure a comfortable stay, and the rooms were kept impeccably clean throughout my visit.
The amenities were mediocre, earning an average rating of 3/5. While they were certainly functional and satisfactory, there wasn’t any wow factor to them. However, given the hotel's prime location and exceptional service, this can easily be overlooked. Overall, the Jr Kyushu Hotel Blossom Shinjuku is a highly recommended choice for anyone looking for a convenient and comfortable stay in Tokyo.
EEng KiatThe hotel is located at an excellent location. It is just outside the subway station. This is a plus when you are coming back from late night tour. The room is small but well furnished. The bed and pillow is a bit too soft as it is probably an old room. There is a Wendy at level 2 that sells awesome and affordable western food. In terms of service, the team is responsive. Due to lack of manpower, there can be a queue at peak hour. I tried the laundry service and it’s reliable too. Overall, this is a good business hotel. I will highly recommend it due to its location.
YyongdanielIt’s just wonderful to stay in ascott. It is just opposite to otemachi station (find exit C9). Best of all, it has a 24 hour gym, suitable for gym goers / and more importantly business travel.
The room is bigger than most ordinary rooms in Tokyo, with art of state facilities. The staff here are attention, and helpful.
Do consider if you have the extra budget 😊
AAnonymous UserHighly recommend anyone who wants to stay in Ginza and wants an onsen within the hotel as well. Can't explain the joy of coming back after a long day of 25k steps and soaking in an onsen. The hotel provides a bathrobe & outdoor slippers (not for room) so you can use that to move about the hotel. The onsen has shower gel, shampoo and conditioner as well, so all you have to do is bring a towel that the hotel also provides. For anyone wondering, the hotel also has a coin operated washer and dryer. Can't remember the exact cost, but one cycle of washing and drying probably amounted to about 300 yen! Worth it to avoid doing laundry at home.
For the room itself, although it is small, with some expert maneuvering, we were able to open up 1 large and 1 small luggage to pack things. The is a typical Japanese sized room aka small, but it's rather functional so it works if you're just looking to get some shut eye. All in all, I recommend this hotel!
MMurahariOnly 10 minutes walk from Ikebukuro Station (Exit North/W) along the way there are several shops including konbinis like Lawson and Family Mart.. there's also an AEON supermarket right next door! Love that this quiet neighborhood has so many facilities next to each other. Infront of the property there's a halal Pakistani Restaurant which adds a bonus for any traveller staying there. Also, the onsen within the property was what attracted me in the first place, Japan isn't Japan w/o a trip to an onsen and having one downstairs in the hotel is a convenient relief after a long day of sightseeing around Tokyo! Will definetly return for future stays!
GGuest UserI have stayed at this hotel more than 4 or 5 times, and it has consistently been one of my favorites. The hotel's convenient location offers direct access to coaches going to both international airports, saving you the trouble of finding alternative transportation. While the rooms are on the smaller side, those with a view of the Shibuya crossing are particularly impressive. However, one aspect that has been disappointing is the lack of recognition or gestures from the hotel for returning customers, which makes it feel as though there is a lack of appreciation for loyalty.
GGuest UserThe room is not too big, two large beds should be placed on the sofa bed
But the win lies in the cleanliness of the enterprise and the friendly attitude of the waiters
The mattress is thick enough to provide support, my daughter likes the upper and lower lattice beds
GGuest UserThis hotel is nicely located not far from Ueno Station and Asakusa, it’s also impeccably clean and newly renovated. The area is safe, quiet, and well lit.
However, when we arrived our assigned room was not the one we booked and we had to accept a lesser room and request a price adjustment from Trip.com, a process that was so long and frustrating that we nearly gave up the entire reservation. The hotel staff tried to help but given that our room wasn’t available, there wasn’t much they could do.
Following our check-in, we rarely saw hotel staff or even a front desk attendant. In summary, this place is good in a pinch but it’s more like a serviced apartment than a hotel so plan accordingly.