Top 5-Star Hotels in Timisoara

We had an amazing experience with this Tresor Le Palais last weekend for our wedding. The service was outstanding, and the event was exactly what we had hoped for. I was so pleased with the service I received from Cristian (Head Event Manger) leading up to the wedding and throughout the day. Cristian and his team went above and beyond to help us create the perfect wedding, even bringing the warmth and sunshine. Catalin (Reception Manager), Dragos and David the team on the Reception gave us the luxury service expected for a 5* hotel throughout our 4 day stay. Helping myself and our 17 guests continue the wonderful experience. I would highly recommend Tresor for your luxury stay or event. It is close to the airport and city centre.

Everything was perfect,the room was nice,the food was great.Is the Best hotel from Timisoara,the breakfast was very good.The staff was always attentive and smiling.I will return to this hotel which pleasantly surpised me.Beautifull!

I have booked the penthouse located on the last floor and the experience was outstanding. The suite is extremely spacious with an absolutely fabulous interior design. I highly appreciated the large area to relax or work during the day with large sofas and elegant tables. I enjoyed a comfortable sleep due to the large bed that was perfectly designed to have a great night. The bathroom was also astonishing, extremely spacious, well designed, equipped with both shower and tube which created a relaxing atmosphere. The amenities were perfect and I found everything I needed (plenty of high quality Rituals cosmetics, amenity kits for everything and the Harmon Kardon sound system). The large outdoor terrace completed the breathtaking experience, thanks to the amazing view of the city. The breakfast was delicious, rich and all dishes were well designed in order to have each day a different breakfast selection. The restaurant is clearly an international one providing a fine dining atmosphere. Of course, everything is done by the highly professional staff and I would like to express my appreciation and gratitude to Florin and his amazing team: Dani and Pavel from front desk (for always being there to support me with everything needed for a great stay); Fabius, John and Nicu from the restaurant (for their friendly attitude, pleasant discussions, good vibe and great recommendations for a fine dining experience); Mirela and Roxana from breakfast (for creating the perfect atmosphere to start the day with a great breakfast).

We had a great stay at this conveniently hotel. My husband attended an international conference and we stayed a few days to see the city. The hotel is located in the walkable historical town and was a perfect place from which to see the city. The area is full of patio dining, shops, and historic sites. Our room was comfortable and the reception answered questions when needed.

Pro - Location is perfect (center of Timisoara) - Staff very helpful - Close parking - Tea/coffee/bathroom samples are given in quantities and good quality Con : - Swimming pool is not as good as it appears on the photos. Still pleasant but it's part of the gym subscription and it can be quite busy with people from the hotel and the one from the gym - 2 Jacuzzy was out of order (it's temporary)

the location is good, close to the Cathedral and Bega , but outside the main pedestrian avenue - due to that, the hotel is cozy, not noisy there is parking area to the lower level ; iti is not a big area, but it is functional the room and the bathroom were good, according with our expectations; we stayed only one night, so we have nothing to say about the cleaning during the day breakfast - good enough overall, we will keep this hotel as the first option for Timisoara

Very nice hotel. Clean, cosy, modern, very comfortable room, super nice restaurant with quality and great food and professional staff. A real joy to stay here and a great choice for dinner. Our stay was more than a joyful experience. The infos in the hotel tv system aren’t updated, but this is just a small detail- only to have a negative remark :) I’m strongly recommend this place!

It was my 3rd time in NH Timisoara and they never miss - another great stay! A very welcoming and helpful staff, great service, clean and convenient hotel - I asked for a (very) early check-in and they managed to do that which made a huge difference for me. Their only problem - the wifi is not good. This hotel is very recommended, and I will surely stay there in my next trip to Timisoara. Thank you very much !

The only aspect that corresponds to the 4 stars is the price. the rest of the services are a mess. - bathroom is not properly cleaned, you have only one towel available even if the reservation was for 2 persons. you need to ask for another towel and bathroom amenities. - the breakfast is pretty ok but it doesn't offer a wide range of choices. it's like you wanna eat at home and you didn't shop for food. you don't starve but you are not pleased. - the room windows are dirty. the shared balcony is even dirtier. - if you are unlucky enough to get the room right above the hotel entrance like I was, you should expect to stay awake all night. the receptionist called in some friends and listened to music and drank beer all night. we called at around 2-3 am and asked them to stop and hey said ”sure”... not long after, they decided to move the party outside, in front of the hotel, right under our window. called the reception again, didn't answer, obviously, opened the window, saw the receptionist drinking a beer, he ran inside. called again, and asked them to stop because I wanted to sleep after a 600km drive. they said sure! everything stopped after about 20-30 minutes. it was already 4am. next morning, we discussed with another guy that was at the reception and demanded to speak to the manager and, surprise surprise, the manager was not there Saturday morning. we could only speak with somebody from management on Monday. when our trip and stay at this hotel ends. too little too late. since I wasn't able to contact a manager, I asked for a room change, and the receptionist said that he will not give us another room because what happened is not a solid case for a room change. it is unbelievable that at a 4 star hotel, the employees make your stay horrible. I have never felt or heard something like this. and I can't do anything about it. what is even more unbelievable is that you can't contact somebody from the management team till day day your vacation ends.. Under no circumstances I can recommend this hotel. it's not a 4 star hotel, maybe, just maybe, 3. Management team and the staff have a lot to learn about what a 4 star hotel should look like and how the services should be. To conclude, I don't recommend this hotel. stay away from this if you want to have a good vacation.

THE GOOD. The staff was very nice, friendly, helpful with what they could. Very good location, clean, silent. 10-15 walking distance from any interesting location. The restaurant was the best (I experienced) in town. There is a nice swimming pool, not warmed, too cool for end of May. Plenty of parking room!!! THE NOT SO GOOD. There is no room service, hence this is not a 4* hotel, as advertised. The dinning room is outside the hotel, so in a rainy day one has to walk and get wet. I would not want to fully dress during a winter stay just to have my morning coffee. In the room, the air conditioning worked as a fan. The safe was broken. The reception desk was kind, but could offer no solution. After two night, for extra pay, we got an ”apartment”, with a terrace without a table to put a glass on. The Venetian blinds were partially functioning. The air conditioning dead. The next day someone fixed it. In the bathroom one bulb did not work. I fixed it. The shower flexible tubing was damaged, it was difficult to hold it. In the rooms there were no paper an pen to take notes. The phone function buttons did not work, so I had to guess ”0” is the reception. The room had to entrances. One via the elevator, but they had only one key for two persons. The other, with an electronic key usable only after exiting the elevator and climbing the stairs one floor. As I said, this is not a 4* environment. The management should pay more attention to maintenance details. One day the restaurant staff were ”stiff” and stressed, very unusual. One whispered me ”The boss is here”. I was sad.