JW Marriott Hotel Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari

JW Marriott Hotel Surabaya

No.5 of Premium Hotels in Surabaya
Jl. Embong Malang No.85-89, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.Show More
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hotel overview picture
Last booked 8 hrs ago
Highlights
Ideal location
Free parking
Cozy rooms
Superb views
Varied breakfast
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Amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Massage Room
Fitness Room
Private ParkingFree
Priority airport pick-up
Car Rental
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Property Description
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.
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4.6/5
Great
Everything is good and worth the money. Thumb up to the team! Definitely will come back again!
All 344 Reviews
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.3 km)
Train: Surabaya Gubeng Train Station
(3.9 km)
Landmarks: MaxOneHotels @ Tidar Surabaya
(280m)
Landmarks: Saint Vincent A Paulo Catholic Church
(330m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room
5

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Two Bedroom Residential Suite, Executive Lounge Access
7

Two Bedroom Residential Suite, Executive Lounge Access

1 King bed and 2 Single bed
126m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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One Bedroom Suite, Executive Lounge Access
6

One Bedroom Suite, Executive Lounge Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Doorbell and phone alerts
Room Details
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Executive Junior Suite
4

Executive Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Doorbell and phone alerts
Room Details
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Chairman Suite
5

Chairman Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Executive Deluxe King Room
5

Executive Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Junior Suite
4

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Deluxe Premium Room
4

Deluxe Premium Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Deluxe Premium Twin Room
9

Deluxe Premium Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Executive Deluxe Twin Room
5

Executive Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Deluxe Premium King Room
4

Deluxe Premium King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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Presidential Suite
6

Presidential Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
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One Bedroom Apartment Smoking
6

One Bedroom Apartment Smoking

1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Toothbrushes
Room Details
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Premium Room, Twin Bed
5

Premium Room, Twin Bed

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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One Bedroom Residential Suite, Executive Lounge Access
6

One Bedroom Residential Suite, Executive Lounge Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Room Details
Check Availability
Premium Room, King Bed
5

Premium Room, King Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Toothbrushes
Room Details
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Guest Reviews

4.6/5
Great
344 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.5
  • Location4.7
  • Service4.7
Average for similar properties in Tegalsari
Most Mentioned
AI Summary
Centrally located in Surabaya, near major attractions, shopping, and dining. Spacious, clean rooms with excellent pool area. Diverse breakfast buffet. Consistently praised for cleanliness, friendly staff, and five-star service.
B‍o‍o‍n‍ ‍K‍e‍n‍g
January 18, 2025
Everything is good and worth the money. Thumb up to the team! Definitely will come back again!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 23, 2024
This is a very good hotel in Surabaya, good location in the downtown, good services, and excellent breakfast with many choices. And it is only one-hour drive to the airport. I would recommend this hotel.
s‍a‍n‍ ‍m‍a‍o‍ ‍a‍o
November 19, 2024
average hotel, too old now, pool small and old as well. overall not worth the money. people very friendly, but thats it.
K‍a‍ ‍l‍a‍m
November 3, 2024
Service was perfect , from the concierge to the chef to the operation . Always love their breakfast . Would be happy to be back again .
A‍p‍p‍l‍e‍ ‍c‍i‍d‍e‍r‍ ‍a‍n‍d‍ ‍L‍e‍m‍o‍n
October 7, 2024
Overall, the facilities and service are good. I was warmly welcomed by the front desk staff. They offer a wide range of breakfast choices. I will definitely stay here next time. The hotel upgraded me to a better room, I am very glad.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2024
Amazing stay, nice room and very clean, good for family, and will suggest to friends to come here.
A‍u‍l‍i‍a‍ ‍N‍i‍s‍a‍u‍z
July 9, 2024
i can recommend this hotel because of the hospitality, the room was very nice, hotel was beautiful.
M‍a‍y‍s‍M‍a‍r‍i‍a‍m
June 24, 2024
Nice hotel. Overall experience is great! Check in was fast Room well maintained and clean. Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable. A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try Room cleaner staff and the door man very helpful and well trained I would highly recommend this hotel if your visiting Surabaya Indonesia

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
IDR 605,000 (approx. NZD 65.31) per person per night
Adding cot: Free
Children 7 years old and over
IDR 605,000 (approx. NZD 65.31) per person per night

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:IDR 388,000 (approx. NZD 41.89) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2002
  • Renovated: 2016
  • Number of Rooms: 407
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has facilities measuring 132483 square feet (12308 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

Frequently Asked Questions

What are the check-in and check-out times at JW Marriott Hotel Surabaya?

The check-in time at JW Marriott Hotel Surabaya is 14:00 and the check-out time is 12:00.

Does JW Marriott Hotel Surabaya have a swimming pool?

Yes, JW Marriott Hotel Surabaya has a pool.

Are pets allowed at JW Marriott Hotel Surabaya?

Unfortunately, pets are not allowed at JW Marriott Hotel Surabaya.

How much does it cost to stay at JW Marriott Hotel Surabaya?

Prices at JW Marriott Hotel Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to JW Marriott Hotel Surabaya?

Juanda International Airport is the closest airport to JW Marriott Hotel Surabaya, and it is about 40 mins from hotel by car (19.2 km).

What is the cancellation policy for JW Marriott Hotel Surabaya?

The cancellation policy for JW Marriott Hotel Surabaya varies depending on the type of room and booking conditions.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.85KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.3KM
Average Price FromNZD483
Hotel Star Rating5