Hotel Santika Garut

Hotel Santika Garut Reviews

Hotel Santika Garut

Jl. Cipanas Baru, Pananjung, Kec, Tarogong Kaler, Garut Regency, West Java, 44151, IndonesiaView Hotel Details
Hotel Santika Garut
Hotel Santika GarutHotel Santika GarutHotel Santika Garut
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Hotel Santika Garut Guest Reviews

4.6/5
Great
53 review
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.4
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All reviews(53)
Positive reviews(53)
Reviews with photos/video(27)
Awesome stay(22)
Great service(11)
Great swimming pool(10)
Loved the view(9)
Muhammad
King Room With Mountain View
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 16, 2024
Great Swimming Pool Great Mountain View
Response from Property: Dear Mr. Muhammad,Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. With much appreciation,Santika Garut Hotel Management
yulie
Superior Double Room
Stayed in Jun 2024
Family
5 review
3.5/5
Posted on Aug 15, 2024
Good location. Cleanliness can be improved
Response from Property: Dear Mrs, YulieThank you for taking the time to share your #santikamoments. It is feedback and advices like these that we learn from and use to improve. We work hard to deliver an exceptional quality, quantity, and performance especially in the terms of cleanliness in the room during your stay, and it's apparent in this case that we fell short. If we could by any chance get the honor to regain your trust in giving the best โ€œIndonesian Homeโ€ experience, we can assure you that we will do our best to give you the best #santikamomentsthat so many of our guests have grown so fond of.Warmest Regard,Santika Garut Hotel Management
Eric
Superior Double Room
Stayed in Dec 2023
Family
7 review
3.5/5
Posted on Dec 18, 2023
Good hotel. But lack of cleanliness, service is average
Response from Property: Dear Mr. Eric,Thank you for taking the time to share your #santikamoments. It is feedback and advices like these that we learn from and use to improve. We work hard to deliver an exceptional quality, quantity, and performance especially in the terms of service and cleanliness in the room during your stay, and it's apparent in this case that we fell short. If we could by any chance get the honor to regain your trust in giving the best โ€œIndonesian Homeโ€ experience, we can assure you that we will do our best to give you the best #santikamomentsthat so many of our guests have grown so fond of.Warmest Regard,Santika Garut Hotel Management
Muhammad Syamsuzzaman
Superior Double Room
Stayed in Mar 2023
Couples
20 review
4.7/5
Amazing
Posted on Mar 6, 2023
Friendly staff,nice view,
Response from Property: Dear Mr. Muhammad Syamsuzzaman, Thank you for taking the time to share your #santikamoments. Your appreciation for the facilities and services we provided during your stay at Hotel Santika Garut. It has always been our motivation to continue to maintain and improve our quality, quantity and performance. We will ensure that your appreciation is conveyed directly to all management and staff of Hotel Santika Garut. We look forward to another opportunity to provide the best experience for Mr. Muhammad Syamsuzzaan at our hotel. Warm regards, Management of Hotel Santika Garut
Anonymous User
Superior Double Room
Stayed in Apr 2023
Business travelers
147 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Nice Hotel, clean Room and Amazing Breakfast. Good job Santika Garut...Will come back next day...
Response from Property: Dear Mr/MrsThank you for taking the time to share your #santikamoments.Your appreciation on our Facilities and Food breakfast variety is what motivate us to maintain and keep improving our quality, quantity as well as our hotel performance. We can assure you that your appreciation towards our Hotel are well delivered to the aforementioned. We are gladly waiting for another chance to give you the best experience in our Hotel.Warmest Regard,Santika Garut Hotel Management
andri
King Room With Mountain View
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Mantap jiwa, resto and view nya the best
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your #santikamoments. Your appreciation for the services and facilities and quality of food we provided during your stay at Hotel Santika Garut. It has always been our motivation to continue to maintain and improve our quality, quantity and performance. We will make sure that your appreciation is conveyed directly to all management and staff of Hotel Santika Garut. We look forward to another opportunity to provide the best experience for you at our hotel. Warm regards, Management of Hotel Santika Garut
Kusuma
Deluxe Twin Room with Pool Access
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Reasonable!
Response from Property: Dear Mr. Kusuma,Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. With much appreciation,Santika Garut Hotel Management
RATNA SARI
Deluxe Room Hollywood Pool View
Stayed in Sep 2021
Family
3 review
4.5/5
Great
Posted on Sep 19, 2021
A brand new hotel in cipanas area, with warm pool and green sceneries. Feel warm from staff hospitality, food is good
Hendry Zhang
Twin Room With Mountain View
Stayed in Dec 2021
Couples
1 review
4.0/5
Very Good
Posted on Feb 20, 2022
Good hotel with mountain view.
firman@
Superior Double Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 22, 2023
great hospitality
Response from Property: Dear Mr FirmanThank you for taking the time to share your #santikamoments.Your appreciation on our Services is what motivate us to maintain and keep improving our quality, quantity as well as our hotel performance. We can assure you that your appreciation towards our Hotel are well delivered to the aforementioned. We are gladly waiting for another chance to give you the best experience in our Hotel.Warmest Regard,Santika Garut Hotel Management
Fitri
Superior Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 25, 2024
It's very pleasant to stay here, the pool has warm water. The food is delicious, especially the chicken menu.
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Lina
King Room With Mountain View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Everything is ok, starting from the service, facilities to the food, ok ok ok
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heliawati
King Room With Mountain View
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The view from the front terrace is directly at Mount Guntur which is very beautiful, in the morning you can immediately see the sunset from behind the bedroom curtains, the swimming pool has warm water, at 6 am we were swimming comfortably. Satisfied
Original TextTranslated by Google
Response from Property: Dear Mrs. Heliawati, Thank you for taking the time to share your #santikamoments. We are happy to hear that our service meets your expectations. We will share your comments with our team. I am sure this input will be an encouragement to all our staff in our efforts to continue to improve the quality of our services. We hope your next visit will be as enjoyable as the previous one. Warm regards, Santika Garut Hotel Management
Anggafadil
Superior Double Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Clean place, rooms are also nice. New hotel, only the parking lot is too well marked. Thank you.
Original TextTranslated by Google
Response from Property: Dear Mr Anggafadil, Thank you for taking the time to share your #santikamoments. We are happy to hear that our service meets your expectations. We will share your comments with our team. I am sure this input will be an encouragement to all our staff in our efforts to continue improving the quality of our facilities and services. We hope your next visit will be as enjoyable as the previous one. Warm regards, Santika Garut Hotel Management
Arif Abdusalam
Twin Room with Pool View
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 19, 2024
the hotel is good, the rooms are clean, there are balconies and the bathrooms are also clean. the location is also ok not far from the city. The swimming pool is clean, big and the water is warm, my children really enjoy swimming in Santika. the service was also ok and by the way, thank you Mr Mamin who served us in the swimming pool area, his service was really top notch... ๐Ÿ‘ will definitely come back next time on holiday... thanks Santika Garut
Original TextTranslated by Google
Response from Property: Dear Mr Arif, Thank you for taking the time to share your #santikamoments. We are happy to hear that our service meets your expectations. We will share your comments with our team. I am sure this input will be an encouragement to all our staff in our efforts to continue to improve the quality of our services. We hope your next visit will be as enjoyable as the previous one. Warm regards, Santika Garut Hotel Management