Tanjung Bungah Hotels with Airport pickup service

I heard about this hotel somewhere and tried it by myself. What can I said, this is the best 4-star hotel in Penang. The service from front desk & staff are very helpful and good. The room given is amazingly great. Spacious room with bed, clean toilet, good water flow and small balcony. All the amenities provided works well and completed. Breakfast included with the price is average but still got a lot of choices. Access to beach is provided, very easy. Swimming pool standard but actually big. This hotel located at very strategic places that you can find out so many attraction places and also food shop. Great!

The room quite spacious n nice its just that the furniture quite obsolete. The bathroom kind of unclean because i found two strands hair inside the bathtub 😥. Even the towel had some dust on it. Breakfast just nice. The best part they have fire show at the beach bay which we enjoy the most. Overall its just nice to stay here.

Everything is prefect , services are good , my whole family enjoys the stay , kudos to the staff !

We stayed for 3 nights. The room lacks the fine amenities suited of a beach front resort hotel. For example, there were neither room sandals nor outdoor towels provided. What was provided instead was an ironing board but without the iron which is more suited for a business hotel. The bathroom towels provided on the 2nd and 3rd days smelled which indicates that it was not properly cleaned. Housekeeping did not clear away all the empty food packages that were nicely arranged to assist clearing by the housekeeper (and we tipped). We have indicated that it was a honey moon stay, but no arrangement was made by the hotel to make the experience memorable. I would say the cleanliness is average, which makes for an average stay. Choose only sea front view as hill view just looks at the main road.

The location of the resort is convenient, near the main road and the beach. The rooms are large and comfortable. Spacious living and dining area . But maintenance and tidiness of the resort needs to improve. The aircond at the twin bedroom is leaking water when in use. Looking at the ceiling mark, it appears that the water leak has not been properly fixed. Also, there is no soap tray in the bathroom. Potted plants are not taken care properly. Rubbish are dumped in front of the hotel. The surrounding area is quite untidy. We don't see any supervising manager around. The management office is closed most of the time. Looks like only the front desk and some maintenance staff are operating the resort.

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Booked for my family of 7 for one night on 26th Dec. Arrived at 5pm but unfortunately the apartment wasn't ready. We finally managed to check in at 6.30pm and allowed for late checkout at 4pm next day. Due to the pandemic situation, limited numbers of guests can use the pool at one time. Completely understandable. The management created, for my opinion, an irrelevant SOP for the pool. When checking in u need to book time to use the pool. Only 10person per hour. By the time the 10th group checked in, the pool booking already full. When i visited the pool the next morning, the group that booked the pool for the hour didn't show up & the pool left empty because people who didn't managed to book the pool earlier were denied entry & the people who booked did not show up. Should've make First In First Out rule. I did raised my concern twice to the reception & also manager on duty. They said they cannot do anything about the rule. Most of the guests were family with kids, of course all want to enjoy the pool. The pool booking system/SOP was absurd. The apartment was superb though. But the elevators does not make sense. And as an accommodation by the beach, would appreciate if you can provide some kind of facilities so that guests can clean themselves after enjoying the beach so the lobby won't be as messy. Your security guard locked the tap water at the beach entrance. I guess my stay would be much better if it wasn't the long weekend, but you guys can improve. Apartment was excellent, i got the sea view one. Your staff were good & patient.