For cleanliness, safety and location (the big 3 for me), I would rate this five stars. It really was super clean, it felt super safe, and it was only a few minutes walk from Terminal A for Eckero boats. These are big factors! The room was also very well equipped with a hairdryer, plenty of towels, two nice big pillows, and soaps etc. Nice also to have a writing desk, and a blind that blocks out sun! These are all huge positives, so great job! If the following was solved, it would be a five star place! I had difficulties with check-in. I did self check-in, and I was given a room with number. There were no signs to show which way to go. However, I did find my way eventually. When I got there, I couldn't open the door, as it turns out my key card had to be authorised by reception first. So I had to go all the way back down, and through to the main hotel reception (as the express one was closed). But I had two big suitcases, so this was problematic! If there was a note saying ”those with a coronavirus pass to show, come to reception, it would be much easier. Finally, I was woken up by noisy doors - mainly from the housekeeper/s. This wasn't so much their fault, but the fault of the doors. However, I did sleep well all night until that time! If the doors could be ”soft close”, it would be much better :) Otherwise, really, it's a great place - and I would have rated it 4.5/5 or 9/10 (based on my overall experience) if TripAdvisor allowed it!
