Hotels in Ximending Commercial Area, Taipei

The cleanliness of the hotel room is such a disappointment. The bathroom wall grouting & silicon was moldy, and spider webs were in the room. The TV and aircon vent were super dusty. The aircon, even off, was extremely cold. The overall cleanliness is terrible, with noticeable dust accumulating in several areas. It was disappointing and not up to the hygiene standards one would expect from a hotel room. To make matters worse, the cleanliness issues persisted even after the room was supposedly cleaned. The bathroom grouting remained moldy, spider webs lingered, and the attendant neglected to vacuum away the hairs on the floor. The bed has insects, indicating a lack of thorough cleaning. This consistent neglect of hygiene standards throughout my stay was disappointing and unacceptable. This lack of attention to detail further emphasized the subpar cleanliness standards, contributing to an unsatisfactory stay.

I recently had a stay at this hotel, and overall, it was a positive experience. The service provided was commendable, and the staff were consistently polite, which made for a pleasant atmosphere. However, there were a couple of aspects that could be improved. The hotel's policy on early check-in and late check-out could be more flexible. This would greatly benefit guests who have specific timing requirements for their stay. One major drawback was the faulty air conditioning in our room. Unfortunately, the hotel was fully booked, and they couldn't provide a similar room as a backup. This was disappointing, as it demonstrated a lack of proactive management on the hotel's part.In addition, when we reported the faulty air conditioning, the hotel management promptly arranged for a contractor to service it. However, it was scheduled for the very next day, which meant an uncomfortable night in our room. It would be beneficial if they could expedite such essential maintenance to minimize guest inconvenience. On the bright side, the hotel's location was fantastic, offering easy access to popular attractions and convenient transportation options. Despite the air conditioning issue, I would consider staying here again in the future, hoping for better flexibility on check-in/check-out times and improvements in room management.

Location for this hotel is good as it’s just beside Wanhua TRA, Metro station just behind it which makes my family to travel around easily. Many great eateries nearby and mini marts too. Hotel room is good, daily room cleaning services with very polite cleaning staffs. Except that the aircon filter needs to be clean up as the dusts are trapped inside the room which can be seen on the bed headboard n mirror. Stayed for 6 nights and everything was great. Very helpful staffs at the reception n concierge counters to resolve our queries despite late night hours. The only dissatisfaction was that lady hotel staff manning beside the duty manager counter on Sunday 17/03/24 noon, we can visually witness her rolling her eyes with unhappy expression when her colleague informed her that we would like to do currency exchange.

Excellent property and very convenient to Shi Lin night market. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.

Great location but had difficulties locating the entrance initially. I was allocated to a small room which was very run down with small window. (I paid for full length window room that shown on the site). I was transferred to the new room after I shown them the room photo which I paid for. They agreed to change the next day as they are fully booked over the weekends. I felt being cheated. Fortunately, the night receptionist was very patient with me. Overall, the staff are very friendly except the one who checked me in on the first day. I could sense her impatient when required for room change and she lied to me that isn't any large window in this hotel. She firmly told me that all the room has the same small window which is untrue. Please be firm with what you had booked and confront them if needed. I didn't take the first room's photos as I was upset for what I had given.

Spacious and minimalist. Check-in was quick, room equipped with voice controls and guests get to collect childhood snacks at the hotel’s restaurant. Breakfast spread was good too, lots of choices.

It's conveniently located in the Ximen area, but it's a bit far from Ximen Station. The bus stop is right next door, so it might be easier to get around by bus using Google Maps. The hotel itself is new and perfect. The room size is also sufficient. However, once I turned on the TV, there was a strange phenomenon where it wouldn't turn off even when I pressed the button, so when I went to bed, I had to see a pitch black screen and wait for it to turn off automatically depending on the time.

Hotel was located very conveniently near ximen and near a bus stop that had buses to major attractions. However, the air con wasnt functioning well.

Service - There was no one at front desk when we came. But good thing their contact number is easy to call, someone picked up right away and acknowledged our arrival. At the same time, another stuff already came to open the door for us and accommodate us (not sure if he just went out quickly then we coincidentally arrived or he saw us or was told to go back since we called). Anyway, it was no biggie. Note that their front desk has a certain operating hours so make sure to contact them ahead of time if you’ll be late or be early for your check-in or reach out to them within their operating hours for your concerns. Location - it’s still still considered good even though there’s a few minutes walk to get into Ximending street compare to other dorm type that are already within the Ximending street. Given its price. It’s still good. Cause I think this is the cheapest among the ones we booked. Cleanliness - this is where they have to WORK ON for real. Like there are small spaces in the sides of the bed (the bed did not fit the entire bed case) so you’ll see the sides, it has dust, hair, cotton buds, and especially once you pull it up. The underbed even have a biscuit. Like they probably just change the beddings and pillow cover. Just want to share also what I overheard when we were checking out. The other staff was telling the guest that he saw her putting i think something that shouldn’t be included to the basket. (The guest was also a foreigner, japanese I think, not sure, and the staff was like telling her he saw her do it. I mean, sure, if the lady was trying to deny it, she was obviously trying to save herself from embarrasment, it’s not like she stole something or broke a rule. Like I was wondering why he had to keep on scrubbing it on her face that it was her who did it. What did he want the guest to feel? Or do? That discussion kinda took about 3-5 minutes lol. Though the staff said it was fine afterall. I think he just wanted to make a point and instill to that lady that he did see her.) Anyway, another thing is that I wish we got reminded that there’d be a room cleaning service. Cause we booked a 6-bed room for the 6 of us so we won’t have to share with a stranger. So we were expecting that it’s basically considered as a private room for the 6 of us. So we did leave our luggages open. Had we known, we would’ve of course closed them before leaving. Like I might or might not have lost something, and I would not realize it. I personally, don’t remember all the stuff I got in my luggage. Though I’d always bring the important stuff with me like the passport, wallet, ids. But what if I still have other important stuff that I can’t bring with me every time i go out? Like a macbook, or another gadget, or spare IDs, or my other wallet with my country’s money in it, etc. Will I stay here again? Yes, especially if I need a cheap place to stay. If they got the cheapest rate available from the time I’m booking then yes. They got lockers beside your bed like normal dorm type. But I think it’s bigger than usual. Like it could fit a handcarry(?) didn’t get to try though. But looks like 1 handcarry luggage could fit.

Love the service and room, especially the provision of water each day, hair dryer, clean towels each day, self-service check in and check out. Everything was great except the ff: 1. WIFI - Our room was on the 3rd floor and we can only connect to the wifi on the 5th floor. It was freaking slow (for ex. cannot open 1 photo from messenger)and sometimes not connecting. We relied mostly on our data 2. Outlet - the ones beside the beds are not working. Those that are working is slow when charging. Been to several countries and this is the first time this has happened. 3. Thin walls - could hear our neighbor making weird noises on our first night and it was so uncomfortable. Thankfully, it was only that night and didn’t happen again.