Citizen Hotel

Nice and cozy hotel Well located and at walk distance to the mrt

Short stay over 2022/2023 New Year holiday weekend. Location was ok, about 10 minutes walk from a MRT station. Hotel was packed during the stay, the lobby, overcrowded small breakfast lounge and most places were too small to accommodate if there were more than a few guests at one time. The food during breakfast was very nice for me, and the staff were busy preparing and refilling the food that got finished very quickly. Most of the staff were ok, but would not interact or or help much; probably due to the amount of workload. The rooms were decent to good. Price was average to high, but also due to holiday period. One biggest unpleasantness was during check-out, with a crowded lobby and staff seemingly very eager for me to leave immediately after return of room card. No chance of leaving any baggage till later part of the day, and I got spot-checked and shooed immediately by the guard when I put down my bag to take my belongings, the moment I stepped out of the hotel entrance. The check-out experience and overcrowding during full occupancy, was unpleasant for a probably ok hotel.