City Inn Hotel (Taipei Station Branch I) Guest Reviews
4.5/5
Great
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(114)
Positive reviews(112)
Reviews with photos/video(17)
Great location(37)
Clean and tidy(33)
Awesome rooms(24)
Convenient location(20)
Average sound insulation(13)
Easy to get around(10)
Friendly front desk staff(7)
Great value for money(6)
Negative reviews(2)
Guest User
Standard Room Without Window
Stayed in Nov 2024
Solo travelers
22 review
4.0/5
Very Good
Posted on Jan 11, 2025
The hotel is pretty close to Taipei Railway Station and easy to find. Clean and with good service.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Charlene tee
Standard Room Without Window
Stayed in Oct 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Nov 17, 2024
Room space is limited but as i am s single occupant, is fine. 2 luggages of a large and another small size, it pose some difficulty to have both opened up. Location is great, very near to taipei main station, shopping mall, many eateries and family marts around hotel. Picked this hotel for its budget friendly rate. Picked a non window room type, room 310. Sound proof is not as great, however it doesn’t bother me as much. Hotel also provides free washer, dryer and detergent, which is a big help.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Lilian Qui Lyn
Elegant Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
We stayed at City Inn in Taichung and chose to stay at City Inn for our Taipei leg as well. We had a great experience at both! They upgraded us to a bigger room with lovely windows. Amenities provided were great, free cup noodles at night, snacks and drinks throughout. Front desk service was lovely - one of the male receptionist greeted us every night when we got back. They also helped us store our bags after check-out and booked an airport taxi for us. Location was so convenient - near the main station - and there were so many good stuff around us. Would come back again!
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Elegant Room
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 20, 2025
Good~
Response from Property: 親愛的貴賓您好, 感謝您選擇新驛旅店-台北車站一館入住,同時,我們也誠摯感謝您分享在此的住宿體驗,您對於我們旅店的肯定,給予整個團隊很大的支持與鼓勵,我們也衷心期盼您下次來到台北旅遊,能夠再次感受新驛旅店-台北車站一館為您帶來的賓至如歸感受。 再次感謝您的入住。 敬祝 平安順心 Joyce Lin / Supervisor 新驛旅店-台北車站一館
Kingsley Siu
Elegant Room
Stayed in Jun 2024
Couples
13 review
4.7/5
Amazing
Posted on Jul 30, 2024
The hotel is right at the centre of the Taipei, easy to travel to everywhere
Hotel also prepared the birthday surprise for me which I didn’t expect that
Also the staff is friendly and willing to answer the questions, helpful and informative
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Standard Room Without Window
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The staffs are super nice and helpful. And they develop the kind of professionalism to tell you everything you need when I asked the
CHRISTYEN
Elegant Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The hotel front desk service was excellent! We will definitely stay there again when we visit Taipei!
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Maggie
Standard Room Without Window
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Jan 9, 2025
It was my birthday the day we checked in but I didn’t mention or tell the staff about it. After we came back and shower, around 2200 at night the phone rang and I was like omg what happened , was it a complaint ?but my kids were watching YouTube quietly ? Then the staff said oh Ms. Xxx thanks for staying with us and we know it is ur birthday today, we have prepare something for you may we send it up now? I was of cuz say yes sure! It was a bday card with staff writing blessings and along with a cheese cake. Though it’s just a cheese cake from a convenient store, it’s very tasty and this little gesture just made me feel so surprised and sweet !!! Cuz I never expected anything from them!!!
Staff were all helpful and with a big smile every time I see them.
Nice drinks corner with local instant noodles at night!
Very clean room as well!
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. And also like the superise that we prepare for you.The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch
Koon Sen
Twin Room-King Bed
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Near Taipei Main Station and walking distance to Ximending. Good customer service too.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Guest User
Standard Room Without Window
Stayed in Oct 2024
Solo travelers
10 review
3.7/5
Posted on Nov 12, 2024
The staff are very helpful and professional. Location is good , very close to Taipei Main Station
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
Henry
Standard Room Without Window
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The room was small, but had everything I needed. Front desk was very friendly. The area is close to restaurants and the train station. However, the hotel may be a little challenging to find for some.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours,Kelly Lin / Assistant ManagerCityInn Hotel Branch 1
Guest User
Elegant Room
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Nov 5, 2024
Close to Taipei Main station, very convenient. Many cafe shops around. However, the room is quite small for 2 person.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
嘟和莹
Standard Room Without Window
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Clean and tidy with helpful staff. Great location and easy to get to anywhere. I liked the complimentary coffee provided, it tasted great
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
BK
Elegant Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 23, 2024
Location is right next to Taipei main station. Really convenient. There are many shops around. Coffee, books, foods, pharmacy etc.
The room is quite small but very clean. it is also affordable.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1
XinYi88
Standard Room Without Window
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 14, 2024
A small room suitable for short term stays. Nearby Taipei main station.
Response from Property: Dear Valued Guests, Warmest greetings CityInn Hotel Branch 1 and thank you for your kind comment. It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us. The entire team sincerely appreciate your encouragement and feedback so that we may deliver a higher level of service in the future. Thanks again and we are looking forward to your stay with us! Sincerely yours, Joyce Lin / Supervisor CityInn Hotel Branch 1