To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(129)
Positive reviews(126)
Reviews with photos/video(64)
Friendly owner(51)
Awesome rooms(27)
Relaxing hot springs(17)
Delicious breakfast(15)
Classy environment(14)
Great location(10)
Well designed(6)
Loved the view(6)
Negative reviews(3)
Chun Seng Loh
Mixed Standard Double Suite
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Very beautifully designed Japanese themed hotel. Very good hot spring bath facilities. Very good breakfast. Staff good service and friendly. Highly recommended.
6/11
Melc.
Japanese Standard Suite
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 10, 2024
No words can help me to describe this incredible hotel. It’s the best hotel in the area, the breakfast and dinner is a must try. 
Guest User
Japanese Standard Suite
Stayed in May 2024
Couples
29 review
4.5/5
Great
Posted on Jun 28, 2024
The hotel is rather old and not good for value. The room was also smelly
Guest User
Mixed Standard Double Suite
Stayed in Nov 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Dec 19, 2024
Except for the location and Amenities, this is a very good hotel experience
Guest User
Mixed Standard Twin Suite
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Very good svs and locations. Dinner was a must , very tasty Japanses food
Wtzup
Mixed Standard Double Suite
Stayed in Jul 2024
Couples
33 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Nice hotel with very professional staff greeting you once you entered the accommodation
Guest User
Mixed Standard Double Suite
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Apr 29, 2024
hotel food for breakfast is typical japanese style and the option is sufficient for small eater like me. Services from the butler is perfect and personalised. Facilities like Onsen bath and SPA and restaurants are also excellent (but come with a premium price though)
Guest User
Mixed Standard Double Suite
Stayed in Sep 2023
Solo travelers
10 review
4.7/5
Amazing
Posted on Oct 26, 2023
Best hot spring hotel in town. But restaurants was fully booked for dinner which was disappointing. They gave out too many seats to outside reservations
Guest User
Park Side View Mixed Standard Suite
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 9, 2023
very good. super clean , good service.
front desk call take a long time ,maybe front desk need to increase manpower.
nice view.
Allison_Travels
Park Side View Mixed Standard Suite
Stayed in Nov 2023
Couples
10 review
4.7/5
Amazing
Posted on Feb 13, 2024
The hotel is lovely but if you want to eat at the restaurant make sure to book in advance.
The in room onsen is amazing and so nice!
Guest User
Park Side View Mixed Standard Suite
Stayed in Oct 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Superb experience, super authentic hot spring facilities and excellent service provided. Location is great too!
Guest User
Park Side View Mixed Deluxe Suite
Stayed in Oct 2023
Family
3 review
4.2/5
Very Good
Posted on Nov 16, 2023
Great hot spring/sauna but old TV system..
Great room service but so so breakfast according to its level
Anonymous User
Park Side View Mixed Standard Suite
Stayed in Aug 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Good service and comfortable stay. Would recommend this hotel and stay again.