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5 star

Millennium Hotel Taichung
4.6/5248 Reviews

Millennium Hotel Taichung

Tiger City/Taichung 7Th Phase Area Commercial Circle Taichung|2.57km from Scent Library

Latest booking 12 hrs ago

Would like to highlight an issue we encountered with regards to our deposit and certain charges that were made to us but which we had not incurred. When we were checking out, we asked to have a look at our statement of charges as we understood that any additional charges would be offset by the deposit placed with the hotel. We had dinner at ”The Prime -Grill and Lounge” on one of the nights and just wanted to check if the charges were right. The statement showed 3 separate bills that were not incurred by us and were all purchases of alcohol, which we found strange. When we brought this up with the front desk, the staff did not seem surprised at all with the error or sought to verify the same anywhere nor were we given any apology for the mistake. It was as though she already knew that those 3 charges were unanauthorised transactions and said that the hotel would rectify the issue with the bank in respect of our deposit. The front desk was also very adamant to not let us speak to her manager about the issue. We just wanted to highlight the above because we would usually just trust the hotel to refund the right amount of deposit without checking, especially when using credit card to pay the same. But it may be worth checking when it comes to this hotel as based on the reaction which we got from the front desk, it seems that such mistakes whether intentional or not have happened before. We also hope that the hotel would do some sort of investigation into how issues like this could happen.

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Top rated hotels in Taichung

Searching for hotels near Scent Library? Compare room rates and reviews to find your ideal stay.
PANDA HOTEL
4.1/531 Reviews
Fengjia Night Market
I went to the hotel at 11:30 to store my luggage, but there was no one at the hotel counter. The person who answered the service phone said he would notify me, but no one answered the call when I called the hotel counter, and the door was locked until 1 At half past 30, a foreign cleaning staff came back to open the door. I was in a bad mood from the beginning. In the room I checked in after visiting the night market, the TV couldn’t be switched. After I informed the receptionist, he came to help me and tried to fix it. But in the end I had no choice but to change my room. Fortunately, the receptionist at night was very nice and kind.
Kun Hotel
4.3/576 Reviews
Fengjia Night Market
The environment is very comfortable and clean. It is very close to Fengjia Night Market and is within walking distance. The living functions are very convenient. There are many places to eat and convenience stores nearby. It is a recommended hotel.
KUN TOUR HOTEL
4.3/597 Reviews
Fengjia Night Market
I live in a three-person room, in order to take the children to visit Fengjia. The room is clean and comfortable, and the sound insulation in the room is good. Small ok small balcony, the price is reasonable for me during the summer. I highly recommend this room, and I attach a picture of the view from the balcony☺️
Beacon Hotel
4.2/5217 Reviews
Fengjia Night Market
Was given a bigger room but it has a funky smell. Requested to change a room but they denied until I had to give them a 2nd call right after they hang up. They asked someone to come over to check and upon acknowledging the weird smell in the toilet, they say just let the smell go away on it's own with freshener. I had to reject the housekeeper TWICE before they let me change another room which is much better. No smell and cleaner. They should've given this room from the start. Service is terrible but the location is just beside Fengjia Night Market which is a plus point. There is a bus stop just below the hotel that goes to Ruyi to get some snacks shopping done. Breakfast quality is bad but sufficient. No high expectation on the breakfast.
Hotel 7 Taichung
4.4/595 Reviews
Fengjia Night Market
I took my child to stay in July, but when I returned to Hong Kong, I found that the charging plug was forgotten. Later, I communicated with the hotel through email, and the hotel quickly replied that they found the charging head and could send it back at their own expense. First-class service, responsive to requests! The hotel has a parking lot, and parking spaces are reserved according to the order of guests.
Motel Stars
4.1/541 Reviews
Fengjia Night Market
The bathtub is huge and great. The bath detergent is also great. there will be a lot of bubbles It’s a plus to stay in a room with an outdoor seating area. For breakfast, you can choose from McDonald's or KFC Recommend this hotel to anyone visiting Taichung

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