Hotels near Martin Place in Sydney

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

Great location, right near the Central train station. I’ve asked for a quiet room and got one at the back of the hotel. I believe the rooms facing the Main Street outside must be noisy as overall walls and windows sound isolation not very good. So, I suggest asking for a room with a window facing inside (no view but peaceful). The room was very basic and you need to ask for shampoo at the reception if you stay longer than one night as room cleaning service is not included.

The location of Mercure is very close to the Central Station, which is very suitable for families like us with elderly and children. The staff at reception is very nice and helpful. She suggested us to sign up as a member so we could park at a discounted rate of $45 a day (the original seems to be $49). We were charged $1 which seems to be a deposit when we registered Check-in there. There are swimming pool and fitness facilities on the 14th floor. During our stay, we called the reception for the services. The staff came to our room quickly to provide services. In addition, maybe we stayed during the Christmas period, there was a draw. Were were lucky to win the prize. My child was very happy to win a toy remote car, which added more joy. We had a good experience with our stay. The hotel staff we met there are very nice and helpfiul. If we go to Sydney again, we will consider Mercure again! 🙂🙂

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

Overall it was a really nice stay. Clean big rooms however the breakfast really needs to improve. Location wise it’s near Chinatown and walking distance to many amenities.

very good room arrangements - definiely will use the property on our next visit to Sydney. the fact that there were two bathrooms fpor two bedrooms was excellent. the set up of all rooms was good quality - the appliances were good quality and easy to use.

Having been at a conference over the normal meal hour, and needing to travel by train next morning, the location was ideal. I was able to relax and enjoy later meal. The room was easy to find and toilet/personal products provided of a high quality. It is unfortunate that, as is customary, single customers are required to pay the same as couples. I’m sure that it would be advantageous to have a room occupied by one person than to have it empty.

My family of 4 stayed at this eclectic treasure. Friendly and accommodating staff and an amazing location. It’s in the heart of the city and less than a block from the train station to easily access any attractions. Tons of shopping and restaurants blocks away and a lovely restaurant on site. The building is charming and beautiful, refurbished in the original style and elegance. Firm beds and quality linen, which is an obsession of mine on vacation. It was amazing to see the hustle and bustle of the city but the noise from the street didn’t invade our room. This was a perfect oasis, in the middle of everything! We loved our stay!!!

Very close to Mascot Station which is only two stations away from the Central Station. There are local provision stores and reasturants nearby and a quiet community.

I had previously read the comments before booking at the capsule hotel as I usually do to avoid disappointment of available amenities, staff etc… when checking in I found the location in the heart of the CBD perfect with food vendors straight across from the hotel and a 2 minute walk from the light rail that takes you straight to the main shopping district and the rocks for all your art and entertainment. Staff were very kind and approachable even the guard at the bottom floor bar exit door was friendly to me when exiting at night. I found noise never to be an issue in the pods, although I did wear headphones at night time to listen to music but the room is practically always quiet. I was worried about how the air flow would be in the pods and about the mattress comfort from previous reviews thinking I may have got a one way ticket to a hot box scenario but I found it to be very comfortable with great airflow, I had the air flow on 1-2 levels at different times of the day and they still had an option for a third stronger airflow that I found unnecessary. I loved coming back to the pod for some RNR between my busy schedule over the three days I stayed here, the mattress for me was so comfortable and reminded me of the tatami mats in Japanese culture that they sleep on so as a westerner it actually opened my perspective to understanding Japanese culture better. I found that the shared bathrooms were always clean and never to crowded at both night and day. The last thing I can comment about is the storage was a great size I like that they had a hanger in your card accessed locker to dry your towel out through the day and still stay seperate from my belongings. Overall as a solo female traveller I would highly recommend the capsule hotel Sydney. I have stayed at hostels in Sydney close by to this hotel but that extra privacy allowed me to not feel like I wanted to stay out all day till bedtime. This was a last minute trip and if I ever had to book another last minute stay in the city I will book here.