Suzhou Hotels with Gym

We spent four unforgettable nights at 吳宮泛太平酒店, staying on the second floor with a balcony that overlooked the stunning hotel lobby—a breathtaking replica of an old palace and its beautiful courtyard. The architecture and design truly transported us to another era, offering a sense of historical grandeur. The hotel is perfectly situated adjacent to the famous **盤門 (Panmen Scenic Area)**, which includes the historic Wu Country wall. As hotel guests, we had complimentary access to this remarkable site, which became a highlight of our stay. In the evenings, the area transformed into a magical scene, with glowing lanterns lighting up the surroundings and free outdoor performances of traditional Chinese dance. The dancers were incredibly professional, elegant, and mesmerizing—a beautiful cultural experience we’ll cherish forever. The service at 吳宮泛太平酒店 exceeded all expectations. A special shoutout to Mr. 孫 at the front door, who warmly greeted us every day and helped with our heavy luggage with a smile. The lady at the breakfast buffet station deserves recognition as well—though we regret not catching her name—she prepared the most delicious noodle soup for us each morning with genuine care. Another standout was the gentleman at the service desk who eagerly assisted us by bringing a selection of toiletries to choose from when my limited Chinese made it challenging to request items like shampoo and toilet paper. His patience and willingness to help left a lasting impression. Our visit to 蘇州 was filled with discoveries of its rich history, exquisite art, stunning architecture, and delicious food. Even with four days, we felt there was so much more to explore. We are already looking forward to our next visit and would happily stay at 吳宮泛太平酒店 again for another memorable experience.

The most incredible service to date in 20years of China hotel stays. Extremely friendly staff, great English and attention to detail. 10/5 stars for service. Breakfast buffet also good. The only very small issue was the rooms didn’t have plugs on side of bed to charge phone. Lovely hotel, amazing service and highly recommended to others. To management just would politely suggest to and plugs on each side of bed so can charge phones, it’s not 1995 anymore and everyone has devices to charge.

The hotel has a vintage charm, though showing signs of age. However, its remarkable soundproofing ensures a peaceful stay. With a prime location, exploring the city is convenient. On the downside, guests should note that food deliveries require collection from the lobby.

Location is perfect. Jinji lake. Shopping mall with eateries and million shops, metro station, all in walking distance. Room was spacious. Bed was a bit soft for me, heating/AC worked well, amenities were fine. We tried the swimming pool, view was nice from the 27th floor. There was a weird noise, every 8-10 minutes a bang on the wall coming from above in the middle of the night for 1-2 hours. I guess we were just not lucky with those neighbors...

Amazing staff, special thanks to the hospitality team / reception team, my family and my Irish in-laws family all had a great time staying there. Would definitely recommend

The room is large and has a balcony. I can't look closely, but I can see that many facilities are old and not well maintained, including the shower, which is faded and leaking. Parking is convenient The breakfast is average, which is different from the old five-star hotels. Service 4.5, 0.5 is a deduction for room service. I asked for paper towels twice but didn't get them, so I had to go to the front desk to get them myself. The front desk service is very good, giving people a homely feeling. In general, I won't come again next time.

The counter personnel(Lydia Soon) has did a good job to let me have a smooth check in. I would like to compliment her customer service.

This hotel is very near to the Jin ji lake. They hv a back door and from there u can walk out and immediately the lake is infront of u. There is a big mall within walkable distance. A very nice and scenic hotel to stay if u like peace and quiet. However it is a bit far from the city centre but if I take a taxi, it cost u about USD $5.

I’m very satisfied with this hotel very close from the shopping mall. In the morning, taking the breakfast just before the lake was just unforgettable. No need to say that the swimming pool and the fitness room are just incredible. In short, I highly recommend this place either for a business trip or for spend a happy time with your family.

Good location with a metro station next door and many shopping centres and restaurants nearby. The rooms are of very good size. Booking a Club room with a small extra cost allows you to have a room on the higher floor and access to the executive lounge. Checkout time is 12pm but the hotel was happy to give me another extra 2 hours. There are a very limited number if rooms with (partial) a lake view.