Grand Beach Hotel Surfside West
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1 night
1 room, 2 adults, 0 children
All properties in Surfside
Grand Beach Hotel Surfside West
9418 Collins Ave, Surfside, Florida 33154, United States
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Amenities
Outdoor swimming pool
Exclusive Beach Area
Private parking
24-Hour Front Desk
Luggage Storage
Wake-Up Call
Wi-Fi in Public Areas
Pool with view
All amenities
Property Description
When you stay at Grand Beach Hotel Surfside West in Surfside, you'll be near the beach, within a 15-minute drive of Fontainebleau and Aventura Mall. This hotel is 6.4 mi (10.4 km) from Collins Avenue Shopping Area and 6.8 mi (10.9 km) from Miami Beach Convention Center.
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7.9/10
Cleanliness8.0
Amenities7.9
Location8.0
Service7.9
All 93 reviews
Surroundings
Airport: Miami International Airport
(24.4 km)
Airport: Fort Lauderdale-Hollywood International Airport
(27.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Standard Room, 1 King Bed, City View (King Standard Suite)
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
City view
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Standard Suite With Two Double Beds
2 Double bed and 1 Sofa bed
Has window
Daily housekeeping
Hot water (24 hours)
Curtains
110V power outlet
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5
Room, Multiple Beds, City View (Two Bedroom King King Suite)
Bedroom 1:2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Balcony
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5
Room, 1 Queen Bed, Accessible, City View (Ada Accessible Queen Suite)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
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6
Deluxe Room, 2 Double Beds, City View (Standard Double Suite)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
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Guest Reviews
7.9/10
Good
93 reviews

- Cleanliness8.0
- Amenities7.9
- Location8.0
- Service7.9
Average for similar properties in Surfside

Guest User
September 2, 2024
The staff is not friendly at all!
Original TextTranslation provided by Google

Janet
April 26, 2025

The hotel offers no services ~ you must walk to the sister hotel for food, shopping, beach, etc . Frequently, there was no one at the front desk. Nice part of town, but I'm not sure I would stay there again

Maya
April 21, 2025

The hotel is definitely not worth the price. The room is nice and the location is great, but every other aspect of the stay feels below average. From the products in the room to the service at the front desk, it didn’t feel like I got my money worth.

Michael
April 22, 2025

Bed Bugs
## 1/5 Stars
"Extremely disappointed with our recent stay at the grand beach surfside . The room was infested with bed bugs, and the hotel's response to the issue was slow and inadequate. To make matters worse, the elevator was broken, and my wife and son were stuck for 10 minutes. The lack of customer service and attention to guest concerns was appalling. Considering a Holiday Inn would likely provide better service. Unless they revamp their approach to guest satisfaction, I wouldn't recommend this hotel to anyone."

Oriana
March 23, 2025

The customer service is not existant
The room had a cracked floor which i advice 4 times, there was no reply no sorry no we will change your room
There is no managers on duty
I will never go back

Oriana
March 21, 2025

The first reservation in room 330 i told the reception 4 times to fix the floor as it was coming out in two areas the entrance and by the bed
Nothing was done not even an apology or an assurance we will fix it we will change your room
Then one early morning they knock on the door to ask if i want service on the room???? A 5 star hotel and they ask if i want service?? And turndown service is on request
Shoking
Never staying there again
There are beautiful reaorts in the area

Julete
March 20, 2025

The property could use some minor maintenance updates, stains on the rugs, plastering on the roof pools, furniture cracks.
we used to get a welcome drink at the bar, now u have to ask reception at the main hotel for your welcome drink, not so welcoming
The beach and service there is exceptional

Elaine
March 2, 2025

Stayed here many times over the years, this will probably be the last time. Some areas understaffed, check in issues (Wifi stopped working), West reception looks messy/unprofessional.

Shlomo
February 28, 2025

Room was excellent. Front office person was rude. Parking has a hefty price tag—over $50 per night. Love the two bathrooms in each room.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Wake-Up Call
Wi-Fi in Public Areas

Outdoor swimming pool
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$49.00 (approx. NZD 83.22) Daily. Reservation needed.
Private parking
Additional charge
Valet Parking
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages Spoken
French
Spanish
Public Areas
No Smoking in Public Areas
Elevator
Vending Machine
Activities
Exclusive Beach Area
Public Beach
Beach Umbrella
Accessibility
Assistive Listening Devices
Braille Signage
Accessible Rooms Available
Pool Ramp Available
Stair-Free Property Entrance
Safety & Security
First-Aid Kit
Smoke Detector
Fire Extinguisher
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:US$39.00 (approx. NZD 66.24) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$100.00 (approx. NZD 169.83) per night.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2014
- Number of Rooms: 61
When you stay at Grand Beach Hotel Surfside West in Surfside, you'll be near the beach, within a 15-minute drive of Fontainebleau and Aventura Mall. This hotel is 6.4 mi (10.4 km) from Collins Avenue Shopping Area and 6.8 mi (10.9 km) from Miami Beach Convention Center.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features concierge services, complimentary use of a nearby fitness facility, and a vending machine.
Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 73 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features concierge services, complimentary use of a nearby fitness facility, and a vending machine.
Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 73 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Frequently Asked Questions
What are the check-in and check-out times at Grand Beach Hotel Surfside West?
The check-in time at Grand Beach Hotel Surfside West is 16:00 and the check-out time is 11:00.What are the check-in and check-out times at Grand Beach Hotel Surfside West?
Does Grand Beach Hotel Surfside West have a swimming pool?
Yes, Grand Beach Hotel Surfside West has a pool.Does Grand Beach Hotel Surfside West have a swimming pool?
Are pets allowed at Grand Beach Hotel Surfside West?
Yes, Grand Beach Hotel Surfside West is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Grand Beach Hotel Surfside West?
How much does it cost to stay at Grand Beach Hotel Surfside West?
Prices at Grand Beach Hotel Surfside West are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Grand Beach Hotel Surfside West?
Which airport is closest to Grand Beach Hotel Surfside West?
Miami International Airport is the closest airport to Grand Beach Hotel Surfside West, and it is about 29 mins from hotel by car (24.4 km).Which airport is closest to Grand Beach Hotel Surfside West?
What is the cancellation policy for Grand Beach Hotel Surfside West?
The cancellation policy for Grand Beach Hotel Surfside West varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Beach Hotel Surfside West?
About This Property
Nearest Airport | Miami Intl. Airport |
---|---|
Distance to Airport | 24.67KM |
Distance to Train Station | 16.33KM |
Average Price From | NZD509 |
Hotel Star Rating | 3 |