Popular Surfers Paradise 4-star Hotels

Awesome location, amazing view and great staff. Has a restaurant and pokie room inside hotel almost never needed to leave. Will definitely be back !!!

Booked a one bedroom ocean spa apartment for 6 nights in Mid Oct 2024. Stayed on 38 floor. First impression when entering that apartment was ”great view”. Apartment is spacious and very clean, kitchen facility has stocked with many pot & pan and utensils, can make regular meals with no issue. Also has washer & dryer too. There is a jacuzzi bathtub in the bathroom that is a bonus! We brought food from Coles supermarket (walking distance from Q1) and made breakfast and dinner. To get to Q1 resort from Gold Coast airtport, We brought a public transport card ”GO” from shop in airport arrival hall, took the airport bus #777 from airport (30 minutes ride) to Broadbeach, transfer to the local tram, get off at Surfers Paradise stop. Q1 resort is right across the street. The whole ride is last than 45 minutes, cost only 50 cents AUD., great deal!! BTW, all bus & tram ride within Gold Coast area is 50 cents. So get a GO card. Just make sure you tap on and off with each ride.

The view was good from even level 10. The only issues are 1. The maintenance of the room facilities seems to be less proactive. When we checked in, the door lock plate on the side of the door was already half falling. There was a crack on the second bath room shower head. The wifi never worked with the pin provided. The living room aircon got the guiding plate dangling. The battery door of the main bedroom TV remote control was falling off. The sink was blocked in the main bathroom. 2. The resort got a “no room service on Sunday unless you book it the day before” policy. We checked in on Saturday but no one asked us if we wanted room service on Sunday upon checking in.

We booked the hotel deluxe studio for the three of us (girls) through this app, it's comes with a buffet breakfast as well. For the accommodation, location, and room it was great! The room is tidy and clean though it has few amenities (no water bottles, toothbrush and toothpaste), lucky we were able to have them. Hotel buffet breakfast served a different variety of foods and drinks. For the location, it was very convenient, it was within walking distance of the beach and Cavil Avenue.

Stayed recently during the week so no noise from Cali beach club next door. In fact perfectly quiet once balcony door was shut. But hey, your in Surfers Paradise so you can't expect absolute silence. Rooms were a bit in need of a paint but so what. It was immaculately clean, smelt lovely and was cheap as well. Bathroom amenities smelt beautiful. Big containers of shampoo and conditioner and body lotion and bath gel/ hand wash. I didn't have to use any of my own supplies except toothpaste and toothbrush. The girls on reception were extremely kind and welcoming. I would definitely stay again.

Had an upgrade from an Executive Suite to Family Suite giving more room space with views of the beach and daily room services kept our Suite fresh and clean. The Breakfast menu was always our go to and got us ready for our busy day. Thank you Novotel Surfers Paradise for always making our stay feeling like home.

We booked a last minute trip to QLD as we needed to use a Jetstar credit. This was the only hotel that was available for 3ppl for under $2k for 6nights during peak period. Location: It is in a good spot being only a 20min walk to Cavill and 5min to the beach. The Room: Was very spacious with a nice view from the balcony. Large bathroom and living space but that is where it ends. The rooms are not serviced and if you like one you will have to pay and also pay for more towels, toilet paper, sheets etc. The room we got said it had 1 large queen bed, we ended up getting 1 double and 1 single bed. The Kmart furniture was wobbly and unstable and had no interior design flow. The walls were all banged up with scuff marks and dints. The bathroom walls had dust all over them and patches that were not even painted. The carpet is old and smelt, so did the couch and the pillows which were once white need to go! The aircon was dirty and needed a clean and the swing function was broken and did not work. The tiles and caulking in the bathroom were mouldy and separating as it was obvious that it was poorly done. I also would have appreciated having more than 2 rolls of 1 ply toilet paper for a 6 day stay. The hotel: The reception was open and spacious offering drink and snacks for sale. Also the reception staff were helpful and friendly with each interaction. The pool looked great and was large offering a kids section and a sand pit. The downfall was that the tiles in the kids section in the pool were missing and some pavers around the pool were loose and/or missing. This could be dangerous for unsupervised children. There looks like there was a restaurant downstairs but looked shut down and out of business which is a shame! With the hotel as it is I don’t think I would recommend this place to anyone unless they do some major upgrades and change the day to day operations. This place was not worth the money.

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

I was one of the attendees for FurDU 2023 at the Crowne Plaza Gold Coast (11 - 15 May 2023), and I was very pleasantly surprised about my time at the hotel itself. Once I got to the hotel, I went to reception, took a little while to check in, the staff were very friendly and quite helpful. They explained to me some of the key features of the hotel itself, also the fact that I was one of their club members or something, and that I had free internet throughout my stay - which was a bonus - hardly ever used it though. As I walked back to the lift I checked my room number - which had a bit of significance with myself (give you a clue: the angelic number). To get to your floor, just simply tap the card on the scanner, then press the floor, only took a matter of seconds before I reached mine, and not long before I had finally let myself into my room. The room itself was absolutely beautiful, as I placed my bags down I took a quick tour of the room to see what amenities I had. The bathroom was quite spacious, a rather large shower and plenty of towels etc (which came in handy). As I'd spent a long trip getting up to the hotel I was a bit on the sweaty side, so I got a quick change of clothes, had a quick shower (make sure the door clicks all the way in - otherwise you'll end up flooding the bathroom floor which is what I ALMOST did). (There's so much positive stuff to write about the hotel - so I'll keep it short) The bed itself, quite spacious, the pillows themselves were plenty enough, I found that I got a good night's sleep, and in the morning went down had some breakfast - a great selection to choose from, be it from hot food, to pastries, cereal and even fruit and yoghurt. Relish (the restaurant) takes care of breakfast in the morning, plenty of space to sit, have as much as you want to eat for breakfast and get out again. Dinners were absolutely amazing, same spot, the staff were quite friendly, very quick to take my order (had the chicken parmi one night, the burger the next), and a beer or two to drink. The next night I went to the restaurant - I pretty much got the same spot where I sat last time, the wait staff even remembered what kind of beer I had from the night before ... now THAT'S impressive, also one aspect about service that I really enjoyed. All in all, I thoroughly enjoyed my stay with the Crowne Plaza Surfers Paradise, so much so I honestly cannot wait to return next year to experience it all over again .. In all honesty there's nothing at all I can fault the hotel for .. a full 5 * review from all aspects of the hotel, the staff, the food and beverage and everything they've got to offer. So, if you're looking for a place to stay, be it for a short trip away, or a longer vacation, depends on what you're doing, be it visiting the theme parks or the local attractions, I would, without hesitation, highly recommend your stay at the Crowne Plaza Surfer's Paradise, try and get a room with a high floor facing the beach as the views

Location was great - a few minutes walk to the main part of Surfers Paradise Beach, the Cavill Avenue shopping centre is across the road, and all the restaurants, bars and clubs you ever want. Surprised me that room housekeeping wanted to clean my room at 9:15 am on a Sunday morning - a bit early, and well before the checkout time (I was already staying another night to Monday). Also found it odd that I couldn't reach the switches for the bedside lighting from the bed (physically had to get out of bed to turn them off) - but that's a room design choice not easily fixed by staff. The room was modern, clean and comfortable. The staff were friendly and helpful.