Marriott Vacation Club at Surfers Paradise Reviews

nice hotel👍

The stay was amazing! The staff there were super helpful and nice. The facilities are perfect

Suitable for parents and children! It’s perfect for taking care of children! There are many saltwater snorkeling pools. Snorkeling in the hotel is safe! Facilities: Although it is a bit old, it is very clean. Most old hotels in Australia seem to be like this. Hygiene: clean and tidy Environment: Very good, relatively quiet area, very close to the beach Service: Very nice and very willing to help

It was very comfortable. There are several Japanese staff members, so even those who don't speak English can use the hotel with peace of mind. The pool was large and had two types, seawater and freshwater, and the atmosphere was very nice, with palm trees, a sandy beach, and a cave.

The room was not as big as the description, and the overall look was very dark, so the whole room seemed a bit worn out. In addition, Ctrip's room description includes breakfast, but after many inquiries and communication with the hotel front desk, I said that there is no corresponding provision. Although Ctrip finally reimbursed me according to the invoice, the hotel and Ctrip, a third-party platform, made a mistake and finally affected my mood. Overall a failed check-in process. Although the hotel environment is good, but the location is far from the beach, which does not meet my choice of location.

it was good

Delayed in submitting this, but need to share; this was excellent, highly recommended! Stayed in a higher level suite style room with amazing views, clean, very spacious. I would stay here on every trip if possible. Great staff, walk to trolley for access all up/down Surfer’s. Pls let me know if this is helpful.

The is an older property with charm and still well maintained and managed. The Lagoon pool is my favourite and the restaurant food is good. I have stayed in a few rooms here for short stays the beds are comfortable I wouldn’t do a long stay here as the location isn’t great if you are walking. If you have a care with you it’s great and peaceful at night not as loud as the main part of surfers.

The hotel is very nice, located in a calm area and about 100 m from the beach. The photos correspond to what we found, good bed, good sofa for the third adult. The room may be a little small for more than 2 people, there is no space for a table where you can work or eat. There is a small kitchenette which is handy for a quick meal or a basic breakfast. The pool is nice and the service very pleasant. The parking lot is convenient and comfortable. There are no convenience stores very close, but walking about 20 minutes you will find solutions.

I had stayed at all the MVCs in Asia and this is the last one that I stayed at. This MVC is situated within the JW Marriott unlike the other MVCs which are separate from the Marriott hotels. The view I got from my room is gorgeous, overlooking Surfers Paradise - we never got tired of that view. Facilities are shared with the JW - the swim pools are great for kids but we seldom spent any time at the pool since the beach itself was just minutes away. Service was excellent. Daily cleaning service for our room. Kitchen was good with microwave and grill. Highly recommended this MVC.

We booked a room the Marriott Vacation Club accidentally, not realising it was different to the hotel part of the Marriott- so entirely our fault, but the room was so incredibly disappointing I didn’t even want to be in it. It is incredibly dated and old as others have commented, but in addition it had a dented fridge, depressing overhead white lighting in the bathroom and more. Very different to the photos. We tried to see if we could cancel/upgrade ourselves over to a hotel room or a better Vacation Club room as it was an emotional occasion, but because we had booked through Orbitz it couldn’t be done, which we understood. It wasn’t cheap at over $450 a night either - just a sad experience overall. One plus is the staff are really really nice.

We were surprised to find that the MVCI accommodation was part of the JW Marriott Hotel … quite a bonus from our perspective. We had a two bedroom unit on 17th floor that was very spacious and had amazing views. We stayed here for a week with our son and his partner and it was of the highest MVCI standard. Unlike most properties, daily visits from housekeeping were provided. The apartment was very comfortable and well equipped. Plenty of places on site to eat … our favourite was Citrique … and plenty of places in Surfers Paradise itself. The Lobby Bar was our regular haunt for incidental drinks and light meals. We didn’t have much time to use the pools as we found a huge amount to do around the Gold Coast area … however, the pools were great and we managed a few dips … and visits to the Pool Bar! Service was of the usual excellent standard and we thoroughly enjoyed our stay. Holly on front desk was very helpful. There was plenty of onsite parking but, of course, it was pricey as usual!?!

The view was stunning, the swimming pool was marvellous, staff were so friendly. If you are fussy about bathroom as it might be a bit dated, it’s really depends on each person. We didn’t mind at all, we loved every thing and had a wonderful time.

if you like a nice swimming/spa & gym facility, and also a special lagoon where you can snorkel to view some marine fishes, do consider this accommodation. was surprised that my package did not come with complimentary breakfast. During my 3-day stay, did feedback on the 1st day that the bathroom shower was leaking, and somehow the leak slipped out of the bathroom (and there were many black stains within the bathrooms), however, there wasn't any improvement from the hotel. From a 5-star hotel, was expecting to be given dental and shaving kits, but they do not have. Anyway, their staff had excellent services.