Guest User
May 19, 2024
Overall good feeling
Advantages:
1. Very clean, the room infrastructure is relatively complete, and the room is also very new.
2. The room is large, with a large balcony, kitchen, living room, two rooms, and two bathrooms.
3. There are many restaurants downstairs, the hotel is very close to the beach, and there is a tram station nearby, with convenient transportation.
4. You can use all the facilities and equipment of the Hilton Hotel, such as swimming pool, gym, etc.
Disadvantages:
1. There is no 24-hour front desk service, and there are only office staff from 10am to 5pm. It will be difficult to contact them if you have something. For example, I forgot to take a plug cord this time. I contacted them through Ctrip at 3 pm local time, but the front desk did not respond until late the next morning. However, the items had been cleaned, so the whole service was very delayed and inconvenient. (This is the main problem)
2. There is an additional cleaning fee of 158 Australian dollars before check-in, which is not cheap when combined with the hotel fee.
3. Breakfast is not included. Of course, you can also eat nearby. There are many restaurants nearby, which is not a big problem.
4. The quilt provided is a bit thin, so you may need to pay attention to this if you go there in winter. You can ask the customer service if there are any spare ones before booking a hotel.
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