Hotel Casa Riva
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surat
Hotel Casa Riva
Nr. Auro University, Bhatpore, Surat, Gujarat 394510, India
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Located in Surat, Hotel Casa Riva is within a 10-minute drive of VR Surat and Lake View Garden. This hotel is 4.6 mi (7.4 km) from Kamla Nehru Park and 5.9 mi (9.5 km) from Gore Gariba Kabrastan.Show More
We Price Match
3/5Cleanliness: 3.0
All 39 Reviews
Amenities
Outdoor swimming poolFitness RoomPrivate ParkingFreeCar Charging Facilities24-Hour Front DeskRestaurantMeeting RoomMulti-Function RoomWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Surat Airport
(9.2 km)
Landmarks: Young Star Cricket Club,Bhatpore
(900m)
Landmarks: Bawaji Cricket Ground
(1.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Deluxe Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Standard Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
3/5
39 reviews
Verified Reviews- Cleanliness3
- Amenities3
- Location3
- Service3
Average for similar properties in Surat
Guest User
October 18, 2024
Pathetic service & the guys sitting at counter after requesting 5 times also they don’t listen. Just a suggestion change both guys who are working in evening at counter
Guest User
October 16, 2024
"food was very expensive, i wouldn't mind paying more for good food, but it wasn't tasty. Additionally, they charged 24% tax on food, whereas it should be 5"
Guest User
October 16, 2024
Got reference from the friend and also found in make my trip, visited and check the surrounding environment and rooms, find very good. Also food quality is excellent and service also good thanks a lot
Guest User
October 23, 2024
Hotel not maintained properly, as per rates and display in not good. Location far away from city
Guest User
October 7, 2024
No amenities in room, poor ac, sharp doors and knobs to hurt, no occupancy, too remote, no ola uber, overall very poor experience
Guest User
October 1, 2024
Stay was great though i used the hotel only 3 hrs in a day to freshen up and have my breakfast i would be coming in at odd hours but never had a problem staff was very co-operative including the housekeeping department, on the whole seems very good even the front office was excellent.
Guest User
September 16, 2024
The hotel is in outer, complete hotel was smelling bad including room, there was ni cleanness or hygiene at all, in breakfast there was only pratha sabzi and tea, ac was making noise badly, there was no propper service set up also the same guy who did check in was doing service.
Guest User
September 7, 2024
I am writing to express my deep dissatisfaction with my recent stay at hotel casa riva. What was supposed to be a pleasant family vacation turned into a disappointing experience, and i feel compelled to share the issues i encountered. I booked a 3-night stay with my family, primarily attracted by the beautiful play area garden and swimming pool shown in the images. However, upon arrival, i was informed that both the play area and the pool had been non-operational for years. These images not only wasted my time but also ruined our vacation plans. The room allotted to us was extremely small, with barely enough space to accommodate our luggage. Additionally, the breakfast options were very limited and did not meet our expectations for the price we paid. Given the poor conditions, i requested an early checkout on the morning of the second day. Unfortunately, the hotel management refused to refund the remaining two nights, despite our dissatisfaction. We ultimately checked out on the second night due to the unbearable conditions. This entire experience was far from value for money. I am requesting a refund for the two unused nights as compensation for the disappointing stay and the inconvenience it caused my family. Thank you for your prompt attention to this matter. Closed play area since years
Guest User
August 4, 2024
Remote location difficult to access and from property getting taxi to airport is very cumbersome. They offer taxi at double price by looting people
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 54
Located in Surat, Hotel Casa Riva is within a 10-minute drive of VR Surat and Lake View Garden. This hotel is 4.6 mi (7.4 km) from Kamla Nehru Park and 5.9 mi (9.5 km) from Gore Gariba Kabrastan.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, supervised childcare, and wedding services.
Grab a bite at Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, supervised childcare, and wedding services.
Grab a bite at Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Fitness Room
Private ParkingFree
Car Charging Facilities
24-Hour Front Desk
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Wi-Fi in Public AreasFree
Outdoor swimming pool
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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