Hotels Near TAMAN BACAAN in Surabaya

This hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you

Didn't know what to expect, I booked one night. Boy, how regretful I was. Wish I stayed longer. Bed & pillow were super comfortable. And the surprise? BOLSTER...! I immediately feel at home & indeed, I slept like baby. AC was okay, but the hot water pressure was consistently great, and it made my ritual of hot shower before going to bed perfectly kept. One thing I noticed is how the attention to detail is given to ensure the cleanliness is kept around the clock. 4 times I went to the public toilet and the seat is ALWAYS dry and clean. Yes, I have an serious case of OCD & yet I can't fault the cleanliness. Although a bit dark in Reception desk, Putri the receptionist is always eager to assist. The others need to learn from her professional hospitality attitude. Lobby is small but functional. The Hall meeting room is spacious. My meeting arrangement was easily accommodated and professionally well taken care of by Freshi Moreno. A big thank you for extending your flexibility toward my changing meeting arrangement need. Breakfast selection was varied & satisfying but the group's loud chatters turned off my appetite slightly. Location is great, rate is affordable but at product this good it should've fetched a few more rupiah. Concussion: Stay here. Period. Highly recommended.

Bathroom so so. Hurry up for Breakfast or you wont have any. In the middle of the town. But you will get many other hotels around. Bussy hospital near by. A few food stal though, if you have a strong stomach..

Stayed here for 1 night only. I got a superior room. It is very compact, although the amenities were all good, although it is standard amenities. The air conditioner is not cold, anyway it is good for me because i didn't like too cold either. I didn't try the breakfast, the committee which booked ny room made a mistake and order the room without breakfast. Although they correct their mistake later, I already ate my breakfast outside. This is a good hotel, however I cant believe that Mercure will provide such a budget style hotel. I thought that mercure will provide a decent full service hotel. Anyway. It is ok if only for an overnight stay like me

This is the best hotel i could find when i go travelling in Surabaya. I like how the towel is wrapped by plastic showing that its new and not used by other. The facility also is good, theres a refridgerator that you can use to cool foods and drinks. The wifi is also good and fast. The one thing that i dont like is maybe they cant refresh your card right away if youre extending your stay, but its good that the steward is willingly to help you to open your door until 2 pm.

Good price, good ambience, feel like home, recomended to stay for business trip , staycation, family trip. Recomended to stay here.

The place is nice, clean, comfortable, the location is very strategic, just next to the marina plaza. want to find a place to eat and gadgets to stay through. The check-in staff is friendly, the check-in process is not too long. The facilities are very basic, but according to the price. coffee and tea facilities are not available, but in the lobby is already available, there is even a light snack. breakfast is quite varied, the soto is the best. free and fast wifi. according to the price offered

Plus: Hotel is clean, smells good when you enter the lobby, elevator, room and even towel smell very nice aromatherapy. Check in was fast. They provided discount for f&b purchased at the Bess Coffeeshop Room is pretty spacious, clean, bathroom also clean, modern and well maintained also they provided toiletries, hair dryer and extra toilet paper. AC is cold. Room has mini fridge and electric kettle Nice pools located on 9th floor (kids pool and adult pool) with pretty view. They sell delicious bread at the gardenia restaurant by the pool. You can also order food and enjoy it by the pool. Breakfast was separated in 2 location, Gardenia restaurant on the 9th floor and Executive lounge on 38th floor. Our breakfast was at the Executive lounge, Food has small selection yet delicious. Good wifi connection Free minibar in the room Bess Coffee shop has great ambience to aut and snacking, good variety of food and drinks too Minus: Mattress and pillow was not comfy for me since it’s not soft enough It takes a while for the hot water in the bathroom No towel provided in the pool area The breakfast has more selection at Gardenia restaurant compare to the executive lounge No sign for the food served during breakfast Elevator doesn’t have sign which one goes to which floor. They separate the elevator on the right for higher floor and the left one for the lower floor. It would be nice if there is clear sign to indicate it They have 24 hours in room service but no menu in the room and we have to go down to Bess coffee to make payment since on the high floor their EDC machine will lost signal But overall we had good stay and will come back for another staycation

The room setting its not right looks very tight if put the table in front of bed....its hard to move around It must be free excess to bed think about emergency ppl get out from bed will hit the table and the cabinet Safety first ....... Bed sheet not too clean color is become dirty looks Need to put bycline or change Need elevator for old people or ppl with feet problem Reception need in open area not in the hiding place so.ppl more welcoming feelings

Nice Place, with good amenities Air Conditioning was not cool enough Normal water not fuction, only warm Bed was comfortable