Jalan Ahmad Yani 176-178, Surabaya, East Java, 60235, IndonesiaView Hotel Details
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1 night
Best Western Papilio Hotel Guest Reviews
4.5/5
Great
146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(146)
Positive reviews(145)
Reviews with photos/video(40)
Awesome stay(31)
Great service(21)
Delicious breakfast(10)
Convenient location(10)
Great value for money(7)
Loved the view(6)
Close to airport(6)
Easy to get around(5)
Negative reviews(1)
alRahmani
Deluxe Queen Room
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Very recommended hotel.
Reception Is so kindly
The service is good
The location Is strategic
So many menu on breakfast
Ria Koh
Deluxe Queen Room
Stayed in Mar 2024
Couples
6 review
3.7/5
Posted on Jun 8, 2024
A decent hotel, not to near to city centre in my opinion. Located in the central of Surabaya.
Marl the traveller
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
49 review
3.5/5
Posted on Nov 11, 2023
Ok for short stay, customer service go beyond & above as they called up & checking if you’re staying comfortable and room condition after few moment checked in the room. Received and cake & tea as complimentary from the hotel as well.
The only problem is the bathroom didn’t have the floor separator, cause water leaked everywhere every-time after shower. Breakfast has lots variety and good taste. Overall is a good stay.
Mohamed
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Aug 12, 2024
Good for business travelers
Giulzar
Superior Twin Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Everything was fine 👍🏻
Fillia Eka Jayanti
Deluxe Queen Room
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Dec 3, 2022
Really good hotel with nice housekeeping service, nice resepsionist
Minus quite far from everywhere but close enough to juanda airport
Guest User
Deluxe Queen Room Smoking
Stayed in Jun 2023
Business travelers
67 review
5.0/5
Outstanding
Posted on Aug 27, 2023
the hotel is quite good with reasonable tariff
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Booked for others
3 review
3.7/5
Posted on Nov 4, 2023
Suitable price hotel
Nexus88
Superior Twin Room
Stayed in May 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 1, 2022
Good location
Best service
Room very spacious
Riko
Deluxe Queen Room
Stayed in Dec 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Good good
Andrezz
Deluxe Queen Room
Stayed in Dec 2021
Business travelers
15 review
4.7/5
Amazing
Posted on Dec 31, 2021
The hotel located very near with my project location so its very convenient for me. The hotel itself is very clean and cozy, good view, good service, definitely a great hotel to stay.