Hotel Gamla Stan, BW Signature Collection Guest Reviews
4/5
Very Good
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(9)
Great location(8)
Delicious breakfast(6)
Negative reviews(1)
DeWet
Standard Room With Single Bed, Non-Smoking
Stayed in Jun 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on Jul 24, 2023
I recently stayed at your hotel and wanted to share my experience. Overall, I had a mixed experience during my stay.
On the positive side, the hotel's location was great and the breakfast was excellent. However, I did encounter some challenges during my stay.
When I arrived at the hotel, I struggled to carry my two suitcases up the stairs after a long flight. Unfortunately, there was no assistance available to help me with my luggage. When I asked for help, the front desk staff simply suggested that I push the door. As you can imagine, this was not very helpful and I found it disappointing.
While the lack of assistance with my luggage was a downside, I did appreciate the other aspects of the hotel. However, I do hope that in the future, the hotel can provide more support for guests who may need assistance with their luggage.
Thank you for your attention to this matter.
CrazyBin
Standard Room, 2 Twin Beds, Non Smoking
Stayed in Sep 2024
Travel with friends
20 review
4.6/5
Great
Posted on Oct 22, 2024
Located in the Old Town of Stockholm, it is very close to various attractions and can basically be reached on foot. The transportation is convenient, the breakfast is relatively rich, the room is generally clean, and the price-performance ratio is high!
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Guest User
Standard Queen Room - Non-Smoking
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel is in a great location, it's easy to walk to the old town, and the breakfast is very special. I will stay here again next time.
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Haodadebabi
Standard Room With Single Bed, Non-Smoking
Stayed in Jun 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Jul 25, 2024
The room is on the 7th floor. You have to lift the suitcase up by yourself. The ceiling is triangular, and you may hit your head if you are not careful! The breakfast is OK! The location is good by the lake, and the pier is opposite. Rooms 82, 83, and 84 are all available.
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6/8
Charlottetuao
Standard King Room - Non-Smoking
Stayed in Jun 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The overall price/performance ratio is good. The breakfast is also rich. I stayed in two different room types and they were both good.
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Guest User
Standard Room With Single Bed, Non-Smoking
Stayed in May 2024
Solo travelers
56 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Very close to the Nobel Prize Museum, good location. Service and breakfast are also very good. The room is a bit small. But for Sweden, the price/performance ratio is quite high
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Kafeixianyoushijie
Standard Room With Single Bed, Non-Smoking
Stayed in Aug 2024
Solo travelers
33 review
1.0/5
Posted on Sep 28, 2024
It's very inhumane. Ctrip tried to help communicate with them many times, but they couldn't make even a little compromise.
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CHUNPU
Standard Room With Single Bed, Non-Smoking
Stayed in Jun 2024
Solo travelers
13 review
4.5/5
Great
Posted on Jul 21, 2024
The hotel is located in the old town. It is good to feel the atmosphere of the old town. It is very pleasant to take a walk in the alley after dinner. The hotel itself is an old house. If you live on the second floor, there is no elevator and you have to carry your luggage up the stairs: the staff is very enthusiastic!
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Guest User
Standard King Room - Non-Smoking
Stayed in Mar 2024
Solo travelers
14 review
4.2/5
Very Good
Posted on Apr 24, 2024
It was difficult to go up and down the stairs because I had a lot of luggage, but the location is really good for traveling.
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ThomasJean Michel
Standard Queen Room - Non-Smoking
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The location is perfect for discovering Stockholm, in the heart of the old town
The lovely, helpful, smiling staff
The hotel is exemplary clean, pleasant room
Varied and delicious breakfast
I recommend
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Guest User
Standard King Room - Non-Smoking
Stayed in Aug 2023
Business travelers
22 review
4.5/5
Great
Posted on Sep 22, 2023
Breakfast is on the first floor. The cave design is quite special and quite rich.
The location is the biggest advantage. I like it very much. It's walking distance to all places. The subway station is about one kilometer away. Except for checking in at the subway station, no transportation is required for other attractions.
Highly recommended Stockholm hotel!
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6/8
Guest User
Standard Room With Single Bed, Non-Smoking
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The environment is very good and easy to find. It is right by the river and very close to the surrounding attractions. The front desk of the hotel also upgraded the room for free. The overall experience is very good!