Soho Brisbane Reviews
Soho Brisbane
333 Wickham Terrace, Spring Hill, Queensland, 4000, AustraliaView Hotel Details
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1 night
Soho Brisbane Guest Reviews
4.4/5
Very Good
51 review
Verified reviewsLocation4.4
Amenities4.1
Service4.5
Cleanliness4.6
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All reviews(51)
Positive reviews(48)
Reviews with photos/video(2)
Great service(18)
Awesome stay(17)
Great location(17)
Clean and tidy(12)
Awesome rooms(11)
Convenient location(10)
Easy to get around(8)
Great value for money(6)
Negative reviews(3)
Guest User
Standard Twin Room
Stayed in Sep 2024
Family
3 review
Outstanding
Posted on Sep 6, 2024
Amazing hotel in Brisbane city to stay with a convenient location close to everything, and professional service from their friendly staff! The gentleman named Ray at reception is amazing! We finished our city walk in just one day by his informative and useful tips with pleasant memory and nice photos I would definitely choose soho again if I have chance to visit Brisbane 👍
Response from Property: Thank you for your wonderful feedback, we really enjoyed looking after you and hope to welcome you back again in the future!
Guest User
Standard Twin Room
Stayed in Jul 2024
Solo travelers
1 review
Posted on Jul 30, 2024
Clean, small room up the slop of the road. However, there is NO lift for this accomodation and if you are placed on upper floors and have big or heavy luggage, you will have to carry each pieces of the luggage up and down from ground floor to the upper levels. There is also no assistance.
Response from Property: Thanks for your feedback, we're sorry to see you weren't 100% happy with your experience and hope you find suitable accommodation in the future
George
Standard Queen Room
Stayed in Aug 2024
Couples
1 review
Great
Posted on Aug 27, 2024
Convenient location and helped being able to leave our bags in the lobby throughout the day
Response from Property: Thank you for your lovely feedback, we really enjoyed looking after you and hope to welcome you back again!
Kazi Mostafa
Standard Queen Room
Stayed in Jan 2024
Couples
12 review
Outstanding
Posted on Jan 4, 2024
I recently stayed at the Soho Hotel Brisbane from January 3rd to January 4th, 2024, and I must say it was a fantastic experience! The check-in process went smoothly; the staff was very welcoming, and the room was clean and comfortable. The hotel's central location made it easy for me to explore the city. I particularly appreciated the attention to detail in the room amenities. Overall, it was a delightful stay at the Soho Hotel Brisbane.
Response from Property: Thank you for your lovely feedback, we're so happy to see you had a great stay with us and we look forward to welcoming you back again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Travel with friends
1 review
Amazing
Posted on Jun 24, 2024
The location was superb, very close to Roma street station, easy to get around. There was no noise made while we stayed, however the walls are not noise-proof. Overall, awesome location, pleasant communication, very good deal for the price. Recommended!
Response from Property: Thank you so much for your lovely helpful feedback, it's great to see you enjoyed your stay with us and we really look forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 7, 2024
Centrally located and walking distance to town. Staff were very helpful and friendly.
Response from Property: Thank you for your lovely feedback, we're really happy to see you enjoyed your stay with us and we look forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Solo travelers
7 review
Outstanding
Posted on Jul 16, 2024
Staff from the front desk is helpful with stuff can be purchased. Facilities are good
Response from Property: Thank you so much for your lovely helpful feedback, it's great to see you enjoyed your stay with us and we really look forward to seeing you again!
AmySprinkles
Standard Queen Room
Stayed in May 2024
Solo travelers
21 review
Amazing
Posted on May 20, 2024
Ray at reception was so helpful and it was a very affordable option for Brisbane during this busy time
Response from Property: Thank you for your lovely feedback, we're really happy to see you enjoyed your stay with us and we look forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
3 review
Outstanding
Posted on Feb 24, 2024
The Soho Hotel in Brisbane is definitely great value for what you pay. The rooms might be a bit small, but they've got everything you need: a fridge, desk, comfy bed, and a decent bathroom. It's also nice and quiet. Having the free city bus right outside is a huge plus. No lift, which was a bit of a hassle for me with my back issue, but that's on me to check next time. The hosts are top-notch – super friendly and welcoming, probably the best we've met during our three months of travel. Considering the price, you're getting a lot for your money here.
Response from Property: We really appreciate your wonderful feedback. it's great to know you enjoyed your stay with us and we look forward to welcoming you back again!
RatneshSharma
Standard Queen Room
Stayed in Jun 2024
Couples
3 review
Very Good
Posted on Jul 1, 2024
Facility was much smaller and older than I had expected
Response from Property: Thank you for your feedback, we really appreciate you staying with us and hope to welcome you again!
OliverH
Standard Queen Room
Stayed in Jan 2024
Solo travelers
28 review
Amazing
Posted on Jan 21, 2024
Perfect hotel in the heart of Brisbane. Was reasonable price and could even check in earlier.
But the aircon must be improved! It's so weak on a warm day I still feel hot most of the time.
Response from Property: Thanks for staying with us, we appreciate your feedback and look forward to welcoming you back again
Guest User
Standard Queen Room
Stayed in Jan 2024
Travel with friends
7 review
Outstanding
Posted on Jan 3, 2024
Perfect location close to the train station and everything! Balcony was nice to have and the staff was so friendly at the check in. Free parking as well. We'll come back again.
Response from Property: Thank you for your lovely feedback, we're so happy to see you enjoyed your stay with us and we look forward to welcoming you back again!
Yooz
Standard Queen Room
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 9, 2024
Location is great.Reception service is also good.
Response from Property: Thank you for your lovely feedback, we're really happy to see you enjoyed your stay with us and we look forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Dec 2023
Other
2 review
Posted on Dec 5, 2023
This is a 100% robbery case😰😰😰. I don't think this piece of junk is a hotel. They just took money from guests and refuse check-in. The owner claimed because they have small disclaimer saying there is no way to do check-in after 6:00 pm local time. It means the time that you go to brisbane totally depends on this junk schedule, not your flight not your own traveling agenda.
I hope my worst ever experience can wake all of you up🙏🏻🙏🏻🙏🏻.
这典型的是个强盗酒店，大家一定要注意⚠️: 客人没有入住，携程也提前联系了酒店，但酒店活脱脱吃掉客人的入住费用（一分不退），然后还拒绝入住（说前台没有人了）。请大家以后一定要擦亮你们的眼睛👀。
Response from Property: We're sorry to hear about your experience and would like to address your concerns. When booking a hotel online, it is important to read the hotel information provided by trip.com and to check the information in the email confirmation from the hotel, especially if you arriving late in the evening. The hotel was only provided an email address with your reservation and we emailed you when we received your reservation, the day before your arrival, and on your day of arrival. Our email reconfirmed all the hotel information, including reception hours, importantly asking you to inform us if you were arriving late so arrangements could be made. We provided options for you to contact us - email, contact phone number, freecall phone number and a pre check-in link. The hotel assists guests with late check-in every day, and as you knew you were scheduled to arrive late, we could have assisted you with late check-in. We're sorry you did not contact the hotel beforehand to provide us with an opportunity to assist you.
Yau
Standard Twin Room
Stayed in Sep 2023
Couples
2 review
Posted on Dec 23, 2023
This hotel boasts a great location near the train station, making it convenient for travelers. However, there are some drawbacks. The check-in is restricted from 8:00 AM to 8:00 PM, causing inconvenience for those arriving outside this timeframe. Similarly, the laundry room is only open during these hours, posing a challenge for guests with different schedules. Enhancing the flexibility of both check-in and laundry hours would significantly improve the overall guest experience.
Response from Property: Thanks for staying with us, we're glad you loved our great location and cleanliness. We appreciate your feedback and look forward to welcoming you back again!