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Vila Angela
4.3/510 Reviews

Vila Angela

Split
The owners were very rude. I was going to give a good review, even though we had some problems at first (breakfast was very poor, the toilet seat would not stay in position, inside the shower was the water heater, there was no one at the reception desk, only early in the morning and many many more). The worst thing happened as we were leaving. We weren't told that we had to pay in cash and we didn't have any. For 1 hour and a half my husband wondered around looking for an ATM machine to get cash. I told them to charge my credit card through the website and the refused and the lady told me (with the few English words that she knew) that it was my problem, not hers. They even refused that if we canceled the reservation, they would charge my credit card, even after I showed them the website that said it clearly. They simply didn't want to help us at all. They just sat there, staring at us, waiting for us to come up with a solution. Eventually we did, but we should we? It was the day that we were leaving Croatia, we had a very long day ahead of us, why should we exhaust ourselves over someone who does not care about their customers? I repeat, my husband was wondering around for 1 and a half hour guys. They could have told us earlier but they didn't. They responded to my comment that they threatened us to call the police because we didn't want to pay. That's a big fat lie. I was talking to the owner's son because she doesn't speak English. I don't know if he never translated that, but we were never threatened, simply because we wanted to pay. Even if we left without paying, they could charge my credit card. We wanted to pay, but they should have told us that we had to pay in cash at least a day earlier. But how would they do that, since NOBODY was working? NOBODY was at the reception. Way too expensive accommodation for what they are offering and very rude owners.

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Top rated hotels in Split

Searching for hotels near Riva? Compare room rates and reviews to find your ideal stay.
Time Boutique Hotel
4.5/566 Reviews
A great hotel, super service, chamber hotel - it probably has only 24 rooms; they do nicely before the hotel. Super SPA - a swimming pool with warm water; good food - nooooo can and could be a little more diverse, but they are also fruit and sausage and cheese and salads and cakes and grain of various kinds - bravo bravo; we reached the passenger port by walking in 20 min. I'd love to go back there if I'd be in Split any more.
BB Residence
4.3/519 Reviews
Staff here were very friendly and accommodating. The rooms are well finished and comfortable to a high star standard. The area is fairly close to the centre of Split and although you can hear the highway from the room, we had a comfortable sleep. The air conditioning was good and the showers hot. The housekeeping staff were very nice and gave me extra coffee. They came to turn down the rooms daily and took time to have a chat with us. We spent 7 nights there and it was a good base for our sight seeing. Continental breakfast was included as a buffet style which was ample to start the day with juice, cereal, coffee, breads, cheese, meats, yoghurts, pastries etc. It was a good selection. Thankyou to the staff there!
Dioklecijan Hotel & Residence
4.4/561 Reviews
I had booked a week at this very nice Hotel, and was looking forward to visiting from the 12th of July. Unbeknownst to me at the time of booking, SAS Pilots where planning strike, and sadly for us it went into effect a week before travelling. SAS was complletely impossible to work with, and could give no information and offered no rebooking until pretty much last minute (and then it was too late, no flights to be had), and at the moment of writing this, they still have to refund my flight tickets. When i booked the hotel, i booked it as nonrefundable (maybe stupid of me, but you know, I have never had to refund any travel before ), so I thought I was going to loose all my money on the Hotel. But!!! I wrote them end explained the situation, and was so extremely lucky that they run a pretty incredible establishment with amazing service, and they refunded all my money no problem and no questions asked. Not only that, but the money was back on my account the day after the refund was made. Thank you so much Andrea and Dioklecijan, You saved me a lot of grief. You did not have to do this, but your did and I am eternally greatful. Will definitely be visiting you next summer !! Much Love from Denmark !!
Vila Angela
4.3/510 Reviews
The owners were very rude. I was going to give a good review, even though we had some problems at first (breakfast was very poor, the toilet seat would not stay in position, inside the shower was the water heater, there was no one at the reception desk, only early in the morning and many many more). The worst thing happened as we were leaving. We weren't told that we had to pay in cash and we didn't have any. For 1 hour and a half my husband wondered around looking for an ATM machine to get cash. I told them to charge my credit card through the website and the refused and the lady told me (with the few English words that she knew) that it was my problem, not hers. They even refused that if we canceled the reservation, they would charge my credit card, even after I showed them the website that said it clearly. They simply didn't want to help us at all. They just sat there, staring at us, waiting for us to come up with a solution. Eventually we did, but we should we? It was the day that we were leaving Croatia, we had a very long day ahead of us, why should we exhaust ourselves over someone who does not care about their customers? I repeat, my husband was wondering around for 1 and a half hour guys. They could have told us earlier but they didn't. They responded to my comment that they threatened us to call the police because we didn't want to pay. That's a big fat lie. I was talking to the owner's son because she doesn't speak English. I don't know if he never translated that, but we were never threatened, simply because we wanted to pay. Even if we left without paying, they could charge my credit card. We wanted to pay, but they should have told us that we had to pay in cash at least a day earlier. But how would they do that, since NOBODY was working? NOBODY was at the reception. Way too expensive accommodation for what they are offering and very rude owners.
Hostel Dujam
3.1/56 Reviews
The hotel rebuilt by the student dormitory is generally located in a cheap ... It doesn't matter if you live for two nights.

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