The owners were very rude. I was going to give a good review, even though we had some problems at first (breakfast was very poor, the toilet seat would not stay in position, inside the shower was the water heater, there was no one at the reception desk, only early in the morning and many many more). The worst thing happened as we were leaving. We weren't told that we had to pay in cash and we didn't have any. For 1 hour and a half my husband wondered around looking for an ATM machine to get cash. I told them to charge my credit card through the website and the refused and the lady told me (with the few English words that she knew) that it was my problem, not hers. They even refused that if we canceled the reservation, they would charge my credit card, even after I showed them the website that said it clearly. They simply didn't want to help us at all. They just sat there, staring at us, waiting for us to come up with a solution. Eventually we did, but we should we? It was the day that we were leaving Croatia, we had a very long day ahead of us, why should we exhaust ourselves over someone who does not care about their customers? I repeat, my husband was wondering around for 1 and a half hour guys. They could have told us earlier but they didn't. They responded to my comment that they threatened us to call the police because we didn't want to pay. That's a big fat lie. I was talking to the owner's son because she doesn't speak English. I don't know if he never translated that, but we were never threatened, simply because we wanted to pay. Even if we left without paying, they could charge my credit card. We wanted to pay, but they should have told us that we had to pay in cash at least a day earlier. But how would they do that, since NOBODY was working? NOBODY was at the reception. Way too expensive accommodation for what they are offering and very rude owners.
Excellent
61 Reviews