Spa hotels in Hong Kong

"The service here is excellent! The front desk asked me what kind of room I preferred during check-in. All the hotel staff were very polite. The hotel is conveniently located right next to a Don Quijote store, which is great for shopping, and there's also a Little Bear Biscuit specialty shop nearby. It's also a short walk to the subway station, making it very easy to get around. I'll definitely choose this hotel again next time I visit!"

"My second stay here, and I'm still very satisfied. The hotel's location is excellent and convenient, connected to a mall with great subway access. On the first day, I was assigned a room with an interconnecting door. Since it was already past 7 PM when I checked in, I spoke with the front desk, and they proactively helped me switch rooms the following afternoon, which was very considerate. The hotel's breakfast is plentiful, and I especially loved the coffee and the fresh juice made from huge apples – definitely a highlight! It would be even better if there were a discount for returning guests."

"Hotels in Hong Kong are generally quite expensive with small rooms. I opted for this one primarily because its mid-range price point aligned well with my budget. The room itself wasn't small and felt quite spacious. The hotel boasts a good location. It's about a 15-minute walk from Sha Tin MTR station. Alternatively, if you prefer not to walk, several bus routes from Sha Tin station stop directly in front of the hotel, which is just one stop away. The hotel facilities are a bit dated, so don't set your expectations too high; it doesn't even compare to a typical 3-star hotel in mainland China. However, given Hong Kong's prices, this hotel offers pretty good value for money. My room only had a bathtub, no separate shower, which was a bit inconvenient as I usually shower. Interestingly, a smaller room I booked also had a shower. So, I'd recommend contacting the hotel directly when booking to clarify the room type and amenities. The hotel offers pleasant views from the room, overlooking both mountains and a river – truly beautiful and refreshing. Breakfast is served from 7:30 AM to 10:30 AM. While the selection isn't extensive, it includes staples like bread, fried noodles, fried vermicelli, sausages, eggs, yogurt porridge, and siumai. Beverages like coffee, tea, and juice are also available. The food was prepared cleanly, and it was sufficient to fill you up. Both check-in and check-out processes were very quick, especially check-out, where you simply drop your room key card into a designated box. I had a relatively long stay in Hong Kong this time. For day trips, I found it very convenient to catch buses directly from the hotel entrance. Bus 81c takes you straight to Tsim Sha Tsui, and if you're heading to Sai Kung, the 299x route is direct. I visited Sai Kung for the first time on this trip to see the sea and islands, and the water was exceptionally clean. I highly recommend taking a bus from the hotel entrance; it's only about a 30-minute ride. New Town Plaza at Sha Tin station also offers a wide range of shops and some excellent dining options. All in all, this hotel provides good value for money."

"This is an older hotel. Taikoo Place is conveniently located downstairs, offering a few decent restaurants, making it easy to dine out or buy fruits and snacks from the supermarket. The room amenities were quite basic, on par with a decent 3 or 4-star hotel in a major Chinese city. The furnishings were dated; the fabric sofa had old stains, and the glass coffee table was wobbly. The only redeeming quality was the room's view (I was on the 42nd floor, so I can't speak for other floors). The hygiene has also declined from what it used to be. It seems the staff cuts corners whenever possible. The duvet cover likely wasn't changed before our check-in. On the day we checked in, my child immediately jumped onto the bed to play, and when they flipped over the duvet, we discovered bloodstains inside. Fortunately, my child saw it and called it out, as no adult would typically think to check the inside of a duvet cover. A manager came with someone, took photos, replaced the duvet, and then left without another word. We stayed for 7 nights. On the first day, there was a shower cap in the bathroom, but from the second day onwards, only hair ties were provided. I was too lazy to call room service and just made do. On another day, the trash wasn't collected. The following day, I had to place the bin in the middle of the room for them to finally collect it. At check-out, the front desk staff apologized for the bloodstains on the duvet and asked me to wait. She then turned, went into a room behind her, came out, and said the manager wanted to apologize in person but wasn't available, offering two biscuits as an apology... This attitude is truly telling, isn't it? Is this typical service here? They couldn't even offer a heartfelt apology. Perhaps subconsciously, they just view tourists as easy targets for exploitation? I was originally quite tolerant and hadn't even intended to bring up the bloody bedding incident. However, that bizarre gesture of offering two biscuits at check-out truly infuriated me. Did they feel obliged to address it to save face, even if half-heartedly? That's why I'm leaving this review, so others can be aware of the current standards of this hotel. And just a side note about the food at Taikoo Place restaurants: I hope the hotel doesn't think their biscuits are five-star quality. Neither I nor my child even like biscuits."

"This five-star hotel in Tsim Sha Tsui East perfectly embodies a luxurious experience. Stepping into the lobby, I was immediately struck by the crystal chandeliers and the panoramic Victoria Harbour views. The front desk staff effortlessly switched between fluent Mandarin and Cantonese, and the champagne offered during check-in was a thoughtful touch. The guest rooms feature smart control systems, and the 270-degree floor-to-ceiling windows transform the Victoria Harbour night view into a living painting. The bathroom boasts a mirror TV and a marble bathtub, complementing each other perfectly. The fresh oysters and caviar at the executive lounge were impressive, and the rooftop infinity pool felt like it merged with the sky and sea. The concierge arranged a private Star Ferry night tour service within three minutes. This blend of international standards and Eastern hospitality makes every return a highly anticipated experience."

"I booked a corner sea-view room on the top floor for my proposal. The location is good, and the wine-opening service was appreciated. However, the service was disappointing. The hotel doesn't provide free drinking water, and this wasn't explained at check-in. While we later understood this might be due to government policy, it's not something tourists would typically know. Getting this information involved being bounced between Housekeeping and the Front Desk, with a poor attitude from the staff. The room also lacked essentials, requiring multiple calls to Housekeeping. The service needs significant improvement."

"Fantastic swimming pool & spa at 9/F. The pool lounge is amazing providing light food and drinks! Stunning view from the pool & pool Lounge. Very good city and partial sea view from my room. All staffs are kind & friendly. The Green, cafe/restaurant at Lobby G/F with super high glass celling is worth to try. In room, very special and smart design especially the bathroom. Shower and bath tub. Bed is big and comfortable. Lighting is good. There are several paid carport just surrounding the hotel. Walking distance about 6-8 to Hung Hom MTR station. Extremely near TST various shops, restaurants. Only minor thing is that lift is a bit slow. But will definitely come back!"

"Good Review: Kerry Hotel, Hong Kong (a Shangri-La Hotel) – A Double Delight of Luxurious Sea-View Accommodation and Delicious ”Omelette”! My stay at Kerry Hotel, Hong Kong (a Shangri-La Hotel) was filled with highlights, from the accommodation to the dining! Hong Kong is a city where every inch of land is precious, so being able to stay in such a spacious sea-view room for around 2500 HKD offered far better value for money than expected, clearly outshining accommodations at a similar price point in Shanghai. The hotel, part of the Shangri-La Group, maintained its consistently excellent quality. While enjoying breakfast at the restaurant, I had to communicate with the staff using broken English and Cantonese, as they weren't very familiar with Mandarin, but this didn't detract from the delicious food at all. A special mention goes to the ”Omelette” – a Western breakfast specialty in Hong Kong, made by pan-frying beaten eggs with various ingredients. The omelette we ordered was incredibly smooth and rich in egg flavor. Even though it took two or three attempts to get the order right, it was so delicious that it left a lasting impression, proving popular even among foreign guests. Strategically located in Hung Hom Bay, the hotel boasts convenient transportation and breathtaking sea views. Whether it was the comfortable accommodation, the exquisite dining, or the attentive service, everything contributed to making this trip to Hong Kong exceptionally fulfilling. It's truly a high-quality choice that I wholeheartedly recommend!"

"The staff were incredibly helpful. My original check-out time was 12:00 PM, but when I asked the front desk if I could have a late check-out, they happily granted me an extra hour. When I called again while out on an errand to ask for a 2:00 PM check-out, they were equally accommodating. Ultimately, I didn't get back to the hotel until 4:20 PM. Despite the significant delay, the front desk didn't charge me any late check-out fees and processed my check-out without issue. They even helped me with my luggage and hailed a taxi for me. This level of service was truly exceptional. The room was also very spacious, and the night view was absolutely stunning. Its location is incredibly convenient, with easy access to both the subway and taxis. Overall, a highly recommended hotel!"

"After 12 years, I returned to Hong Kong and stayed for 3 days. The Kowloon Shangri-La was by far the most satisfying hotel. Before booking, I debated between several hotels in Tsim Sha Tsui but ultimately chose the Kowloon Shangri-La, and it was definitely the right choice for this trip! The small details truly show the hotel's dedication and customer-first service philosophy. On my second day, which was my birthday, after checking in and resting in the room in the afternoon, I suddenly heard a knock at the door. I thought it was staff delivering toiletries for kids (which they did send later), but instead, I found staff with a cake and a birthday card for me. I was incredibly touched at that moment; it's so heartwarming to be remembered. Thank you, Shangri-La, for being so thoughtful! The hotel's location is excellent, just a 10-minute walk from the Avenue of Stars, and right next to K11, making it convenient to get anywhere. After coming back to the room in the evening, I even found fresh fruit, which was such a thoughtful touch! I really wish I could have stayed longer, but I was leaving Hong Kong the next day. My only regret this time was not having a room with a Victoria Harbour view. Looking forward to my next visit!"